Can't U/L Images

nikoeuro · June 9th, 2007, 01:30 PM

I cannot U/L bulk images. Note sure if the quality is too high or what the issue may be. I also tried to U/L them 1 by 1 and nothing happened. No errors, just nothing. It looks as if it almost begins the process and then stops immediately. I am running version 4.86. Does any have this issue? How can I fix it?

Chuck S · June 9th, 2007, 01:57 PM

U/L?? Sorry I dont know shorthand I guess your trying to say upload

Anyway if you mean you try and upload and then the whole process stops and you get a white page etc you might want to try this

Upload Problems

nikoeuro · June 9th, 2007, 02:01 PM

Yes, U/L does mean UPLOAD. I am not computer savvy which is why I PAID to have PhotoPost INSTALLED. I didnt think I would have this many ISSUES with this software. Please speak in normal terms and let me know how to fix this. I dont understand that other thread. Thank you.

Chuck S · June 9th, 2007, 02:27 PM

I thought the other post was explained in very simple terms. Let me try this again.

Okay your uploading a photo which is no doubt large or very high resolution. This issue has nothing to do with Photopost persay. This is a server level error and what is happening is your PHP on the server is shutting down. Most hosts give php only 8mb of memory and your using GD2 to process the images which is part of PHP and uses PHP memory and what is happening is GD2 is using all your PHP memory causing it to shut down so its not really an issue with the script but one of PHP is no longer running so the script can not run

Do you follow me thus far?

Okay so the suggested fix is as stated in that thread you can place a php override line ini_set which will override the default php value and give php more memory which will usually fix this issue.

Let me know if you do not understand this here. The line noted in that other thread just tells you to place that ini_set line below the error_reporting line at top of pp-inc.php

nikoeuro · June 9th, 2007, 03:00 PM

OK. That makes sense. The problem now is that I don't know ANYTHING about PHP or how to edit it or what program to use, etc. Do you have a walkthrough or is there anyway someone from PhotoPost can go in and make a quick adjustment? Please advise. Thanks.

Chuck S · June 9th, 2007, 04:11 PM

You would FTP to your site and download pp-inc.php open it in say wordpad or a php editor program and add the line in bold in that one thread noted where it says at the top of the file then save and reupload to your photopost directory via ftp

nikoeuro · June 9th, 2007, 04:26 PM

OK. I think that worked! Thanks. If I have any other issues, I will be back over...