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-   -   I purchased the Brand Free License (http://www.photopost.com/forum/photopost-pro-how-do-i/130864-i-purchased-brand-free-license.html)

daedalus March 9th, 2007 06:09 PM

I purchased the Brand Free License
 
How do I get the email with instructions on how to remove the branding?

Chuck S March 9th, 2007 06:32 PM

Customer service when you purchase a brand free sends you those via email. You can email custserv@photopost.com

enigmarokker April 12th, 2007 03:57 PM

Validity of that response?
 
This is what the customer service gives you lol...

====================BELOW===============
Dear Valued Customer,

This email confirms that the Brand Free option has been enabled for your PhotoPost
License, #XXXXX. You can view the Brand Free license agreement here:
https://www.photopost.com/members/ph...brandfree.html

If you need assistance removing the powered-by link and copyright notice from your
installation, please contact support.com.

Thank you,

PhotoPost Customer Service
==============END=======================

I love the product but this automated email from what i've heard has been messed up for awhile.

Chuck or someone, could you please email me at enigmarokker@comcast.net with the unbranding instructions? I live right near where you guys work and I tried calling only to get "dont worry customer services will send it to you with your payment confirm" and now after my payment and brand free has been confirmed it's probly too late for me to get this done today because you guys all left work?

If you need anymore info please let me know - Thanks! :) -Dave

Chuck S April 12th, 2007 06:13 PM

I show customer service has sent this to you

winky June 28th, 2007 06:26 AM

Same identical mail is arrived to me (what is support.com? i guess a typo :P)
but no instructions included
pls can you send also to me the detailed instructions to remove branding from wich template?
ty so much and pls apologise my bad itanglish

on license page is showing my 3 licenses (joined) but not the newest 4th - branding free is that normal?

take care
ciao

Chuck S June 28th, 2007 03:38 PM

This post should explain what you need to do

http://www.photopost.com/forum/showp...16&postcount=2


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