Browser error while upload and resize image

[Alex_ZV]

Hi all, having running PhotoPost 5.31 members have a problem uploading pictures they are bigger than 600 x 600 pixel.

We have set the following options:

Thumbnail image max width and height in pixels – 200
Max allowable image width in pixels – 2048
Max allowable image height in pixels – 2048
Trigger medium graphic height and width
An uploaded larger than this will create a medium image of this size. – 600
Save and display medium and large images? – yes
If photo upload width or height exceeds maximums, resize upload down to max dimensions? – yes
Maximum multimedia upload size in Kb – yes
Acceptable image file types?
Seperate file types by a comma and include the . (example: .jpg,.gif,.png) - .jpg,.jpeg,.png,.gif

Pictures they are 600 x 600 pixel or smaller are uploaded without a problem, all bigger images show a browser error:

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET*http://forumname.com/photopost/bulku...no&dthumbs=yes.
Reason: Error reading from remote server

Apache/2.0.52 (CentOS) Server at www.formuname.com Port 80

After the submit button is klicked, the browser shows:

If I use a dailup internet connection with Firefox just a blank page is shown.

Preparing to process image list

After this the error message is displayed.

The weird thing is the pictures are uploaded to server (I can see them on the servers folder) but they are never shown online.

Anybody out there who can help ? Please let me know if you need any additional information.

Thanks, Alex

[Chuck S]

Tons of discussions about this issue on the support forum

Fatal error: Allowed memory size "exhausted"

Here is one that might assist you

[Alex_ZV]

Thanks Chuck for your quick response.

I have done the following:

in bulkupload.php find this

ini_set("max_execution_time", 0);

add this

ini_set("memory_limit", "24M");

I have tried 24 / 40 / 128M but I still get the same error.

Alex

[Chuck S]

Have you tried clearing the uploads directory of everything under it?

[Alex_ZV]

Have deleted and recreated the folder uploads with access rights 777.

Problem is still unchanged.

If I start a upload two new folders are created under uploads 1421 and 61. The picture is in each of them but not shown in the gallery.

After klicking the submit button to upload the picture the browser (direct dailup connection) tries to connect:

http://www.forum.com/photopost/uploadphoto.php

I get the status Web site found, waiting for request

..and than I get “This site can not be shown”

Thanks again, Alex

[Chuck S]

how big are these photos?

[Alex_ZV]

The file size seems not to play any roll, its just the size of the picture. Uploads of pictures they are smaller than 600 x 600 pixel do not show this problem. Every picture with a size over 600 x 600 is not working which shows the described symptoms.

I have also tried to upload pictures with a small file size ~ 20k and as long as the pictures size stays under 600 x 600 pixel this works fine. The same picture with 800 x 800 pixel for example shows the problem.

Those are JPG files.

Thanks, Alex

[Chuck S]

It always comes down to filesize not dimensions of a photo. Your server is crapping out so I am trying to help you determine here something to help. Until you see exactly what your issue is then this will continue. There is nothing we can do about server deficiencies. I can post little snippets to raise memory or timeout etc.

Please post url test login here and a link to phpinfo

[Alex_ZV]

Thanks Chuck, would it be OK to send you the information via PM ?

Alex

[Chuck S]

you can email support@photopost.com

[Alex_ZV]

Send you the information via EM.

Thanks for your help !

Alex

[Chuck S]

Have you asked your host if Imagemagick is installed on the server?

[Alex_ZV]

Hi Chuck, we do not have the possibility to run Imagemagick on the server, we use GD2.

Thanks, Alex

[Alex_ZV]

Hi Chuck, we still have this problem any idea what we can do ?

Thanks, Alex

[Chuck S]

Send your ftp login and admin logins all in one email to support but depending on what I see you might have no resolution if GD is messed up or your host limits filesizes we shall see

[Alex_ZV]

Hi Chuck, send you the information via EM.

Thanks, Alex

[Chuck S]

Okay I will go check

[andyrb]

I have the exact same problem as Alex. I changed the "Trigger medium graphic height and width" to 700 and can now upload photos 601-700 in width (which gave me a browser error before). Was there a fix to this? Thanks

[Chuck S]

No there was no fix because your dealing with server errors. GD2 is part of PHP so your restricted by your servers php setup so you need to set max filesizes and max thresholds to allow for proper operation. My first response would be to lower your max allowed height and width.