login problems

[Fingertips]

I am having a problem logging in to pp. Sometimes it works and others it does not. This happens in both ie and firefox. I have read the answers to similar issues in the forum but have not had any luck resolving my problem. I have pp, ppc and vbb installed. I have checked all cookie settings and Lic #. When I go to vbb I am logged in when I go to PP it will only display home and search without the other links for profile and upload. It is sporadic. Please help.

[Garrynz]

Are you sure you have the correct VB licence number i.e VB******** and not your Customer Number? Thats what I had wrong when sometimes I was logged in and other times not.

[Chuck S]

This is as Garry posted out incorrect license number or your cookies are wrong.
More than likely it is the domain name it its right some times and not others. Cookies should be set as this in both applications

cookie path /

cookie prefix bb

cookie domain .domain.com

[Fingertips]

Hello guys, well all the settings are set exactly according to your instructions, in all three cookie settings for pp ppc and vbb, as I had read these in previous responses. Triple checked the Lic # as well in index.php I can send screen shots if it helps. Still having serious issues. Very sporadic. More time not working the working.

[Garrynz]

Do you have firefox installed? If not download it and see if it happens in firefox.

[Fingertips]

it is happening in msie at this time