PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro How Do I...?

Photopost Pro How Do I...? Wondering how to do things in PhotoPost?

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old November 29th, 2006, 01:06 PM   #1 (permalink)
Member
 
Join Date: Mar 2004
Posts: 35
Exclamation Upgrade 4.7 > 5.61 - Blank Screen after Selecting 4.7 Upgrade

I trying to upgrade from 4.7 to 5.61. This is my first attempt. After running upgrade.php and selecting 4.7 from the choices, I'm getting a blank screen. Any ideas?

I double checked the file and directory permissions...
ragomez is offline   Reply With Quote
Old November 29th, 2006, 01:27 PM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,689
HMM not really I just ran an upgrade yesterday from an older version and it worked try reuploading the upgrade file to ensure its not corrupt
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old November 29th, 2006, 01:40 PM   #3 (permalink)
Member
 
Join Date: Mar 2004
Posts: 35
I tried uploading upgrade.php again. Still did not work.

Tried replacing config file with old config. Still nothing...
ragomez is offline   Reply With Quote
Old November 29th, 2006, 01:47 PM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,689
You should never replace your config file as the upgrade documentation suggests

You can post a url for us to see

Your server error logs have any suggestions? I see no parse errors in the file. You can also ensure your using the latest code by redownloading the build
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old November 29th, 2006, 02:11 PM   #5 (permalink)
Member
 
Join Date: Mar 2004
Posts: 35
Okay, I'm going to try again from scratch.

1. I'm going to copy the entire 4.7 version files from a backup.
2. I'm going to upload the latest verion build (5.61) on top of the existing 4.7 files.

Which version of the config file needs to be in the home dir, 4.7 or 5.61?

I will then try running update.php again...
ragomez is offline   Reply With Quote
Old November 29th, 2006, 03:13 PM   #6 (permalink)
Member
 
Join Date: Mar 2004
Posts: 35
OK, after checking server logs... said I was missing config-int.php. I uploaded it and was able to begin upgrade.

Experienced the following error at 4.8:

Preparing to reorganize admin options...
ALTER TABLE pp_categories DROP INDEX lastphoto failed with error: Can't DROP 'lastphoto'; check that column/key exists
ALTER TABLE pp_categories DROP INDEX thumbnail failed with error: Can't DROP 'thumbnail'; check that column/key exists
ALTER TABLE pp_iponline DROP INDEX userid failed with error: Can't DROP 'userid'; check that column/key exists
ALTER TABLE pp_photos DROP INDEX approved failed with error: Can't DROP 'approved'; check that column/key exists
ALTER TABLE pp_photos DROP INDEX date failed with error: Can't DROP 'date'; check that column/key exists

Done! You should continue to next step

Then at 5.0:

We're sorry, but the system experienced an unrecoverable error. Please try again later.
ragomez is offline   Reply With Quote
Old November 29th, 2006, 05:43 PM   #7 (permalink)
Member
 
Join Date: Mar 2004
Posts: 35
Okay, I gave it the old college try, but I just don't have time to fool with this...

If I hire you guys at PhotoPost to upgrade it for me. How long before you can get to it?
ragomez is offline   Reply With Quote
Old November 29th, 2006, 05:47 PM   #8 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,689
http://cyberangler.com/photos/

Your gallery is fine you just needed to move forward through each one to the end.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old November 30th, 2006, 12:57 PM   #9 (permalink)
Member
 
Join Date: Mar 2004
Posts: 35
Thanks Chuck!
ragomez is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
My Gallery is BLANK after vBulletin upgrade. Zachariah Installs and Upgrade - vBulletin 3.5.X 25 October 31st, 2006 09:22 PM
Blank gallery page after upgrade AbadiRed Photopost Pro Installation & Upgrades 12 August 15th, 2006 07:49 AM
Blank page after upgrade to 3.5.4 Candlelight Photopost Pro Installation & Upgrades 2 April 8th, 2006 03:23 PM
5.21 > 5.3 upgrade - blank page firstrebel Photopost Pro Installation & Upgrades 6 February 26th, 2006 10:48 AM
4.86 Upgrade Fails, stops on blank page Coastie Photopost Pro Installation & Upgrades 5 February 19th, 2006 07:24 AM


All times are GMT -5. The time now is 06:49 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0