Error when uploading images...

[katef]

When attempting to upload an image I keep getting this error

Problem running JPEGTRAN:

"/usr/bin/jpegtran" -copy none /home/.bobo/katef/pickleberrypop.com/gallery/data/502/cup-of-teaweb.jpg

Error Code: 1


Or the following

'your images is too small, it must be 1x1px'

We have just moved the site to a new host.... I am guessing that has something to do with it as all was working fine before that... but I have no idea where to start looking for the problem?

thanks

Kate

[Chuck S]

Have you tried in Admin => Global Options removing the path to jpegtran? Your host may not have jpegtran installed or it may be at a location different than your saying.

[katef]

Ok I changed the location for jpeg tran which seems to have stopped the initial error but we still get the following at each attempt to upload

'Your graphic is too small!

Images must be at least 1x1.'



thoughts?

Kate

[Chuck S]

Content visible to verified customers only.

Check your min width and height settings in Admin => Upload Options

[katef]

the minimum sizes are set at 1 and 1.... changing them to 0 or 5 doesn't help... the images that we are trying to upload are all 500x500... which is our maximum upload size.

oh so frustrated, but thanks so much for your prompt replies!

Kate

[Chuck S]

You can PM me an admin login and url to take a look

[katef]

Just letting you know I have PMed you... thanks

kate

[Chuck S]

Your path to the data directory was incorrect in Amin => Storage Options

[katef]

thanks so much for fixing this! You are a genius! pure genius! and a damn nice guy to boot!

Kate

[Chuck S]

No problem enjoy