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Photopost Pro How Do I...? Wondering how to do things in PhotoPost?

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Old June 25th, 2006, 09:30 AM   #1 (permalink)
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Error when uploading images...

When attempting to upload an image I keep getting this error

Problem running JPEGTRAN:

"/usr/bin/jpegtran" -copy none /home/.bobo/katef/pickleberrypop.com/gallery/data/502/cup-of-teaweb.jpg

Error Code: 1


Or the following

'your images is too small, it must be 1x1px'

We have just moved the site to a new host.... I am guessing that has something to do with it as all was working fine before that... but I have no idea where to start looking for the problem?

thanks

Kate
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Old June 25th, 2006, 09:59 AM   #2 (permalink)
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Have you tried in Admin => Global Options removing the path to jpegtran? Your host may not have jpegtran installed or it may be at a location different than your saying.
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Old June 25th, 2006, 11:30 PM   #3 (permalink)
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Ok I changed the location for jpeg tran which seems to have stopped the initial error but we still get the following at each attempt to upload

'Your graphic is too small!

Images must be at least 1x1.'



thoughts?

Kate
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Old June 26th, 2006, 07:44 AM   #4 (permalink)
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Code:
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Check your min width and height settings in Admin => Upload Options
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Old June 26th, 2006, 08:25 AM   #5 (permalink)
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the minimum sizes are set at 1 and 1.... changing them to 0 or 5 doesn't help... the images that we are trying to upload are all 500x500... which is our maximum upload size.

oh so frustrated, but thanks so much for your prompt replies!

Kate
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Old June 26th, 2006, 12:23 PM   #6 (permalink)
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You can PM me an admin login and url to take a look
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Old June 28th, 2006, 06:15 AM   #7 (permalink)
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Just letting you know I have PMed you... thanks

kate
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Old June 28th, 2006, 10:45 AM   #8 (permalink)
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Your path to the data directory was incorrect in Amin => Storage Options
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Old June 28th, 2006, 09:56 PM   #9 (permalink)
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thanks so much for fixing this! You are a genius! pure genius! and a damn nice guy to boot!

Kate
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Old June 29th, 2006, 09:04 AM   #10 (permalink)
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No problem enjoy
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