PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro How Do I...?

Photopost Pro How Do I...? Wondering how to do things in PhotoPost?

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old June 16th, 2006, 02:37 PM   #1 (permalink)
Member
 
Join Date: Dec 2004
Posts: 82
error messages

I just moved to a dedicated server from a shared server.

While I'm able to upload photos, when I try to upload an mp3, it gets to the first stage after uploading where it asks if I want to attach a picture.

I've chmoded everything 777 (uploads and data folders and all subfolders). I've even double and triple checked that.

I've also reverted the storage options and made sure the option to use multimedia was on and that the file extension was proper.

When I attach an image I get this:

Quote:
Unable to move file [/tmp/phpiB5zEP] [/home/......./public_html/......./data/747/cars.jpg]

Then when I try submitting the file without it I get this:

Quote:
There was an error uploading this photo. Please report to System Administrator.
Yet lo and behold, it shows the mp3 in the folder, and all of the folders and subfolders are 777.
whitetigergrowl is offline   Reply With Quote
Old June 16th, 2006, 06:18 PM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,685
Hello

I would check to ensure that under Admin => Global Options and Storage Options your urls and paths are all correct for the data and uploads directories and then double check permissions at every level on the server as well
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old June 16th, 2006, 11:26 PM   #3 (permalink)
Member
 
Join Date: Dec 2004
Posts: 82
Alright. I got the mp3's to show up. But now the videos won't. It just goes right back to the upload screen after its done, but without posting anything.
whitetigergrowl is offline   Reply With Quote
Old June 17th, 2006, 07:00 AM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,685
PHP max file upload is restricted to 2mb. If your trying to upload a file over 2mb then yes your server will drop that file and nothing will be uploaded. Your solution is to edit the php.ini or have your host do it and raise the max upload filesize. Now if you can not do that then you need to restrict the max filesize in the Admin => Edit Usergroups max filesize setting.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old June 17th, 2006, 11:17 AM   #5 (permalink)
Member
 
Join Date: Dec 2004
Posts: 82
Actually before doing this I had changed the php.ini and saved. Forgot to mention that. The size of the file versus the size of the php.ini upload is more than enough. Thats why its confusing me as to why its not uploading properly. The mp3 uploads fine and even though the video extension is there, it doesnt upload fine.
whitetigergrowl is offline   Reply With Quote
Old June 17th, 2006, 04:34 PM   #6 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,685
Clearly the above meantioned error message your posting points to at the minimum permissions not being set correctly on the 747 directory
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old June 18th, 2006, 11:29 AM   #7 (permalink)
Member
 
Join Date: Dec 2004
Posts: 82
Quote:
Originally Posted by Chuck S
Clearly the above meantioned error message your posting points to at the minimum permissions not being set correctly on the 747 directory
Sorry for sounding like a noob. But the 747 directory? I double checked and there is no directory with that number in either the uploads or data areas.
whitetigergrowl is offline   Reply With Quote
Old June 18th, 2006, 01:49 PM   #8 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,685
Well there is your problem. There should indeed be a directory 747 with a thumbs medium and mini subdirectories all set to 777 in your data directory.

I would suggest you check to see your host does not have safe mode on cause the directories should be created.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old June 18th, 2006, 09:45 PM   #9 (permalink)
Member
 
Join Date: Dec 2004
Posts: 82
I double checked and Safe Mode is off.
whitetigergrowl is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Several error messages jbwax Photopost Pro Bug Reports 18 February 1st, 2006 04:05 PM
re: I get error messages agardonia Photopost Pro Installation & Upgrades 1 June 21st, 2005 07:36 AM
Error messages when uploading JoeDoe Photopost Pro Installation & Upgrades 11 February 1st, 2005 04:03 PM


All times are GMT -5. The time now is 10:16 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0