Photopost video upload problem

sotagear · October 23rd, 2005, 02:49 PM

I have sucessfully uploaded a video that was 1.5mb, but when trying to upload an 11.5mb .mov file it says it's successful, yet doesn't show up or is it actually uploaded as I checked via ftp & it wasn't in the folder that it should have been uploaded to. I own my server & have no limits imposed whenever uploading anything like this through ftp, so how do I make these larger files work with your program?

Also, I ftp'd the above .mov file directly to the appropriate folder. Is there a way to add a video from a location on my web server rather than only from my desktop computer?

Chuck S · October 23rd, 2005, 03:13 PM

Hello

To upload images larger than php max upload size you need to alter your php.ini file for your server and set the max upload filesize to that size otherwise your restricted to what the server limit is.

In that case you want to set the max multimedia upload size allowed in upload options to your php max filesize. On a default php install that is 2mb

sotagear · October 23rd, 2005, 03:18 PM

Any idea where this file (php.ini) is located on my server? Is there a default place to look or is this going to be in any number of places? I went in with putty & couldn't seem to find it on first look around. Of course I wasn't logged in as root so that may have been part of the problem?

Chuck S · October 23rd, 2005, 03:28 PM

You can view your phpinfo file and it would tell you where its located.

sotagear · October 23rd, 2005, 04:16 PM

OK, I've been trying to give that a go. I found the file & copied it to my desktop, edited it with Wordpad & saved it. However I can't send it back to that folder. I suppose it's a permissions thing?

Is there a way I can edit it right in Putty & save it? I'm a true rookie at this stuff so if you could direct me to how to edit the file, that would be a big help.

Chuck S · October 23rd, 2005, 06:13 PM

You would need to know how to use pico or vi to do that but again if its a permissions thing you need to be signed in correctly to edit it and it sounds like you are not. You need to login as root.

If you login as root and download it edit it and reupload it will take.

sotagear · October 24th, 2005, 12:11 PM

OK, I edited the php.ini file & made it 20M just to make sure it would upload my 8M mpg file. I also changed the limit in the PhotoPost Admin control panel to 20000kb, Again, it says it uploaded it sucessfully, yet it isn't there. What do we do next?

Chuck S · October 24th, 2005, 12:18 PM

what is your postmax size set to?

Chuck S · October 24th, 2005, 12:30 PM

PHP settings

max_execution_time 0

memory_limit 32M

upload_max_filesize 12M

post_max_size 12M

and in photopost admin upload settings max multimedia upload has to be 12288

Now if you still can not upload a file that size your host is restricting it elsewhere most notably the apache configuration

sotagear · October 24th, 2005, 01:09 PM

I went ahead & set the variables as you recommended with no change in the outcome. I have also sent an email to my server tech & I'm awaiting an answer.

I would assume this is all a php problem? Obviously I can upload, with no problem, files that are many times this size via ftp to my server. In fact I uploaded the video file in question via ftp, but I can't see any feature that allows you to add a file from a web server to the PhotoPost program.

If my server tech replies with no problem on our end, do you have any other ideas what may be causing this? Could it be a possible problem with the install? I paid to have one of your techs install PhotPost 2 days ago.

Chuck S · October 24th, 2005, 01:31 PM

You can use bulkupload process to process images within a directory on your server.

This issue is not one with photopost since it deals with your server setup. There is no filesize limitations as it is based on your server's setup not the program.

sotagear · October 24th, 2005, 01:45 PM

OK, I just tried to upload a 3.99M video with the same results. It just won't break that 2M barrier no matter what I changed.

BTW I tried to bulk upload by placing a url from my server in the "Retrieve all images from a URL:" section of the Upload Photos page & it did the same thing - said it was successful & then nothing.

Chuck S · October 24th, 2005, 02:20 PM

Sounds to me like your maxsize is 2M on that server

whats the url to the phpinfo file?

sotagear · October 24th, 2005, 02:24 PM

It says it's here: /etc/php.ini
my photopost home page is http://www.meniketti.com/photos/index.php

Chuck S · October 24th, 2005, 02:41 PM

Your php is set to 2M so nope you can not upload anything over 2Megs

upload_max_filesize 2M

sotagear · October 24th, 2005, 02:46 PM

Where did you find that parameter? I'm looking at the php.ini file right now & it says
upload_max_filesize = 12M

Maybe I'm looking in the wrong place? Please clarify for this server dummy.

Chuck S · October 24th, 2005, 03:01 PM

In your vb admin or photopost admin look at the phpinfo for your server

http://www.meniketti.com/photos/adm-index.php

sotagear · October 24th, 2005, 03:10 PM

So where do I reset the php for my server to be 12M instead of 2M? I already changed it in the php.ini file in my server's root /etc/php.ini directory. I guess you could say I'm a bit confused.

Chuck S · October 24th, 2005, 03:15 PM

Well do you have permission to edit that file so that its really taking? you would need to be signed in as ROOT

Server has it been restarted after making changes?

Crow · October 24th, 2005, 03:22 PM

Quote:

Originally Posted by sotagear

So where do I reset the php for my server to be 12M instead of 2M? I already changed it in the php.ini file in my server's root /etc/php.ini directory. I guess you could say I'm a bit confused.

Simply ask your webhost to change this for you.

If they don't change it for you, You are stuck with the default 2MB upload.