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Photopost Pro How Do I...? Wondering how to do things in PhotoPost?

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Old December 7th, 2005, 03:40 PM   #21 (permalink)
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I have tested on a couple sites copying images with descriptions and keywords etc they all copy fine.

I will await your site access so I can try and find out what is failing things there
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Old December 9th, 2005, 09:32 AM   #22 (permalink)
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Okay I think I know your issue. I had to think a little on this one. We pull directly the title and description from the database and copy a new insert. Well it occured to me that basically every variable we process is for the most part ran through the typecast function except say in this case. Therefore I dont know why your queries aren't showing on screen as failing since they should but an issue I found was that we need to addslashes to the title and descriptions on editphoto.php for the new insert. See if this helps you. In editphoto lines 454-455 add the lines in bold below those

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Old December 9th, 2005, 02:31 PM   #23 (permalink)
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Bill

The build has been updated to reflect changes that should correct the issue and also allow the copy of images in cat b to cat c and not break the image
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Old December 12th, 2005, 12:18 PM   #24 (permalink)
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I've been away at my day job and unable to pursue this for the last few days.

Here's what I had discovered:

1) SOME images with text descriptions could not be copied. Not all, but some.

2) Whenever an image could NOT be copied, deleting the description ALWAYS fixed it and made it "copyable".

I therefore started looking for something specific INSIDE the text descriptions of the troublesome images -- something that might mess up the PHP, like parentheses, quotation marks, apostrophes, etc.

Using the test case that I provided you last week (the fan in the hunter orange sweatshirt), I determined that this particular caption/description contained two contractions. Specifically, the word "I'll" appeared twice.

I deleted the apostrophes only -- and left the remainder of the description/caption in place. The image copied fine to an additional category.

I deleted the copy and restored the apostrophes to the description.

The image once again CANNOT be copied.

I'm convinced that it's the presence of the apostrophe (and perhaps other special characters as well) that is the root of the problem. Not entirely surprising, because quotation marks & apostrophes are poorly handled in other parts of PhotoPost as well. (In both comments and descriptions, they sometimes appear preceded by slashes.)

This sort of systematic testing & debugging really ought to be part of PhotoPost's development process -- prior to release of a new version. I'm glad I was able to do it for you this time, but that really shouldn't be necessary, right?

Are your findings (above) consistent with mine? I really have no idea what the "addslashes" routine you're talking about does. Are you saying that there are now two different versions of release 5.21? Or is the current release now 5.22 or something?
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Old December 12th, 2005, 12:37 PM   #25 (permalink)
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Bill

The build has been updated to reflect any changes needed. I would suggest you redownload and upload all relevent changed files as noted in the upgrade doc on the sticky top of this forum

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Old December 12th, 2005, 01:15 PM   #26 (permalink)
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Quote:
Originally Posted by Chuck S
Bill

The build has been updated to reflect any changes needed. I would suggest you redownload and upload all relevent changed files as noted in the upgrade doc on the sticky top of this forum

Chuck
Chuck:

There are currently three "sticky" posts at the top of THIS (the "How Do I . . .") forum, and none of them indicate anything at all about an update.
  • Smilies and WYSIWYG editor
  • . . . is there an easy way to edit vb post links?
  • This is not a Mods forum....

There *is* a sticky thread in the "Installation & Upgrades" forum, but it is dated 10/18/2005 and contains NO MENTION of subsequent updates.

I have not yet found a message (sticky or otherwise) that refers to a 12/9 update as you describe, or that contains any "upgrade doc".

Only after I get into the member/download area do I see that there is a 12/9/2005 "update to the update".

I now have two separate files that are identically named "photopost521.zip" -- yet which contain DIFFERENT STUFF.

Maybe it's just me, but I find this immensely confusing. And it's unlike any software development effort I've ever been a part of.

Once version "X.NN" has been publicly released, my experience is that the version is DONE. Complete. Never again to be changed.

Any subsequent releases bear a DIFFERENT designation, so that users can distinguish between what they already have, and an update that they might need.

I really like the PhotoPost product. I've been a loyal customer for many years, and I've purchased multiple licenses. My one gripe has been a certain "attitude" from the Customer Support staff (primarily from some of your predecessors) -- an attitude that conveys:

"our product isn't broken, even though it behaves in ways that confuse you, or in ways that require awkward workarounds"

"the solution to your problem is OBVIOUSLY posted here on the message boards; you should have been able to find it without asking"

Please be very cautious about allowing this sort of attitude to creep into your own customer service, which I have found quite pleasant so far.
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Old December 12th, 2005, 01:35 PM   #27 (permalink)
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Well I forget this post is not in the bugs forum as I though.

The stick at top of the bugs forum has the changed files and this issue is fixed as I have stated. Just download and upload the changed files

PhotoPost 5.21 Update Posted (10/26/2005 Build Update)
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