PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Bug Reports

Photopost Pro Bug Reports Post post installation PhotoPost Pro problems here.

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old July 28th, 2011, 01:40 AM   #1 (permalink)
Member
Verified Customer
 
Join Date: May 2011
Posts: 46
Exclamation Help! Can't Login!

Site changed from The 8th Legion - The 8th Legion to The 8th Legion - The 8th Legion because I got a CDN (Content Delivery System) from Cloudfare. I had to add the www prefix. How do I change Photopost to recognize this fact? It is not showing me as logged in when I go to pics gallery and I don't see a place to login.
Octavius is offline   Reply With Quote
Old July 28th, 2011, 09:28 AM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,654
You can set cookies in vb to be site wide based on our cookie tutorial that might help

Cookies and Login Problems!!

If you want a cookie to be read over all subdomains they need to be set correctly.

You can then when logged in change the urls to add a www in photopost if you wish.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 28th, 2011, 12:44 PM   #3 (permalink)
Member
Verified Customer
 
Join Date: May 2011
Posts: 46
My cookie domain was not set to .the8thlegion.com it is now. Thank you!
Octavius is offline   Reply With Quote
Old July 28th, 2011, 02:12 PM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,654
No problem glad to help out.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 30th, 2011, 07:39 PM   #5 (permalink)
Member
Verified Customer
 
Join Date: May 2011
Posts: 46
Quote:
Originally Posted by Chuck S View Post
No problem glad to help out.
I'm logged in. Changed it. Thanks!
Octavius is offline   Reply With Quote
Old August 3rd, 2011, 04:28 PM   #6 (permalink)
Member
Verified Customer
 
Join Date: May 2011
Posts: 46
My photopost does not show up at all now. What is this error?


http://the8thlegion.com/photopost/index.php
Octavius is offline   Reply With Quote
Old August 3rd, 2011, 04:37 PM   #7 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,654
That means you have edited your config file incorrectly and it is corrupt what did you edit?
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old August 25th, 2011, 11:35 PM   #8 (permalink)
Member
Verified Customer
 
Join Date: May 2011
Posts: 46
I accidentally wrote over my config files. The config.int file. What other file would have my config info?
Octavius is offline   Reply With Quote
Old August 26th, 2011, 08:58 AM   #9 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,654
You need to ensure both config-inc.php and config-int.php have the correct informations for your relative install.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old August 30th, 2011, 05:32 PM   #10 (permalink)
Member
Verified Customer
 
Join Date: May 2011
Posts: 46
help

helpppp

Code:
Content visible to verified customers only.
Octavius is offline   Reply With Quote
Old August 30th, 2011, 07:47 PM   #11 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,654
http://the8thlegion.com/photopost/index.php

The error shown tells me the mysql information you have entered in your config file is incorrect.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old August 30th, 2011, 11:35 PM   #12 (permalink)
Member
Verified Customer
 
Join Date: May 2011
Posts: 46
Yes sir I understand that but I do not understand where to put the info at. I have both my server info and my photopost server info but I am not sure where in the config file directions to put them. I even asked my host and they said they would do it later. It's been like a month now please help!
Octavius is offline   Reply With Quote
Old August 31st, 2011, 07:49 AM   #13 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,654
If you need us to install your application correctly you can purchase an install. I can not go into your server and install the application for you unless you do that.

From a support perspective I can tell you what your issue is and how to correct it. As long as you fill out the proper database information in the config file that error will go away. That requires though that you enter all the correct information as in database host,name,username and password for both the photopost and forum databases. Where to enter things are clearly marked in our config file.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old September 2nd, 2011, 02:43 AM   #14 (permalink)
Member
Verified Customer
 
Join Date: May 2011
Posts: 46
I created a new database. Fixed.
Octavius is offline   Reply With Quote
Old September 2nd, 2011, 07:38 AM   #15 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,654
Okay not a problem let us know if you need anything.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Photopost Login vs VB login steve worcester Photopost Pro Installation & Upgrades 11 July 16th, 2009 04:49 PM
How can I change PP login to point to phpobb login ? Silver_2000 General Discussion 6 April 22nd, 2006 06:25 PM
Login to vB3.5 successfull but doesn't login to rvPost marocnl ReviewPost Installation & Upgrades 12 March 4th, 2006 11:36 AM
vb3 login vs photopost login LarryEitel Photopost Pro Installation & Upgrades 1 October 3rd, 2004 07:35 PM


All times are GMT -5. The time now is 03:37 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0