Member profiles not loading - cannot connect to database

clubplanet · October 5th, 2010, 05:07 AM

I have a strange issue where member profiles are not loading properly with PhotoPost enabled. The page eventually times out with the error "I cannot connect to the database." When I disable PhotoPost, the profile loads fine. Everything else on the site is working fine too.

Here is the gallery: Dallas nightlife photos - Dallas Nightlife and Nightclub Photos
Link to a member profile: Dallas Nightlife Community and Forums or Dallas Nightlife Community and Forums

(I checked this with VBSEO disabled too, and it seems to be only a problem with PhotoPost.)

Any suggestions? I'm not even sure where to start looking as this is the only error message that I get.

Thanks.

Chuck S · October 5th, 2010, 09:13 AM

This is not a bug in the photopost code. Photopost does not show content on your vb forum profile therefore not a bug.

clubplanet · October 5th, 2010, 10:17 AM

That message "I cannot connect to the database." is from the PhotoPost code, not vBulletin.

Is it because I have two separate databases? I see in the inc_features.php that I should uncomment two lines though I have never done that before.

Chuck S · October 5th, 2010, 10:34 AM

Our Photopost code does not show anything in vb. Your trying to report a bug in code that is not manufacturered by our company.

You are actually trying to use a code mod I posted in the mod forums to show pro content into vb4 which you do not have correctly installed. Try checking in your vb plugins for the photopost globals variable plugin for that mod you have installed and make sure you have the correct database info in there.

Our company only supports code released by the company. You can ask about mods in the mods forum but there is no official support from our company on mods. I am fairly certain though that your issue is as I posted in the paragraph above. I use that same mod on my site and photopost and vb are in different databases on my site no issues there.

clubplanet · October 5th, 2010, 10:35 AM

Sorry, you are correct. I completely forgot I had installed that mod and just figured it out. We just moved servers, so I am sure it is a database issue there. I'll look for it.

Chuck S · October 5th, 2010, 10:45 AM

Yep no problem.