PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Bug Reports

Photopost Pro Bug Reports Post post installation PhotoPost Pro problems here.

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old May 23rd, 2010, 04:17 AM   #1 (permalink)
420
Senior Member
Verified Customer
 
420's Avatar
 
Join Date: Nov 2004
Posts: 548
Gallery Viewing Issue in Firefox on Mac OS X 10.5.8

This is only happening in Firefox on my Mini Mac, when I go into the gallery section of a specific letter or number. If there's more than one page in the gallery list area, and I click on any other page besides the first page, I get redirected back to a randomized gallery list. I'm using a Mac OS X version 10.5.8 with the latest version of Firefox. I checked on my PC using Firefox and everything was fine and I checked on my Mac using Safari and everything was fine there too. It's only happening in Firefox on my Mac.

Here are couple before and after screenshots of what I'm talking about.

http://i1039.photobucket.com/albums/...g?t=1274605977

http://i1039.photobucket.com/albums/...g?t=1274606059
420 is offline   Reply With Quote
Old May 24th, 2010, 08:27 AM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,699
Unable to View Photos in Gallery on Mac OS X 10.5.8

As posted in the last thread since I am not able to test anything on a mac I would have the same question is this all sites or just yours. That would tell me whether its a code issue or a browser bug.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old May 24th, 2010, 11:19 PM   #3 (permalink)
420
Senior Member
Verified Customer
 
420's Avatar
 
Join Date: Nov 2004
Posts: 548
It's only happening on my site.
420 is offline   Reply With Quote
Old May 25th, 2010, 05:54 AM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,699
Okay if everyone elses site works and its only yours them possible your using old code.

Try upgrading to 7.02

If it was everyones site then I would tend to lean towards a browser issue.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old May 25th, 2010, 06:09 PM   #5 (permalink)
420
Senior Member
Verified Customer
 
420's Avatar
 
Join Date: Nov 2004
Posts: 548
I'm afraid to upgrade to the version you just launched a day ago, because every time we upgrade, we have a whole new set of problems and unlike you being able to fix them yourself, we have to pay programmers to fix them.
420 is offline   Reply With Quote
Old May 25th, 2010, 06:10 PM   #6 (permalink)
420
Senior Member
Verified Customer
 
420's Avatar
 
Join Date: Nov 2004
Posts: 548
So you are saying that Photopost as a company does not support using your products on Mac at all? You have no way of testing on Macs in your entire company? Is this correct?
420 is offline   Reply With Quote
Old May 25th, 2010, 06:25 PM   #7 (permalink)
PhotoPost Developer
Verified Customer
 
Join Date: Jan 2002
Posts: 11,834
Our "entire company" is a handful of people, Rob. Until recently, I've never owned a Mac; so, no, the product wasn't tested on every browser on every platform - although we did extensive testing for XHTML compliance.
__________________
Please do not PM me for support or sales questions. Thank you for your understanding.
Michael P is offline   Reply With Quote
Old May 25th, 2010, 06:44 PM   #8 (permalink)
420
Senior Member
Verified Customer
 
420's Avatar
 
Join Date: Nov 2004
Posts: 548
That's what we needed to know, thanks.

Very unfortunate that we must begin searching for a new gallery solution as a large part of the world uses Mac.

Thanks for your reply Michael.
420 is offline   Reply With Quote
Old May 26th, 2010, 08:36 AM   #9 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,699
Quote:
Originally Posted by 420 View Post
Very unfortunate that we must begin searching for a new gallery solution as a large part of the world uses Mac.
Just a little clarification on that statement there as I try and deal with facts. MAC sales historically have not changed much regardless of sales or advertisements etc. MAC computer sales are fifth largest in the US with about 7.6% to be the exact figure in sales of computers. Worldwide the percentage gets even less than the 7.6%.

Your issue really has nothing to do with MAC. Infact your issue is only with one browser version in MAC as you have said other browsers work in MAC. I would personally suggest you pass your findings onto the Firefox support people so they may plug that browser issue in there next release. Thats the sure fire way to get things fixed. There is little we can do to fix true browser bugs.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Unable to View Photos in Gallery on Mac OS X 10.5.8 420 Photopost Pro Bug Reports 3 May 25th, 2010 05:54 AM
Firefox issue with upload caliman Photopost Pro Installation & Upgrades 5 January 3rd, 2009 07:32 PM
Mozilla Firefox issue conde Photopost Pro How Do I...? 8 February 28th, 2007 03:37 PM
Firefox issue enigma5 Photopost Pro Bug Reports 5 December 11th, 2005 07:35 PM
Vbgallery and Firefox web browser issue .. Wyrd Installs and Upgrade - vBulletin 3.0.X 2 September 30th, 2005 01:29 PM


All times are GMT -5. The time now is 01:16 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0