Photo Options Dropdown JS Error

[chrisstinson]

When I click on the "Photo Options" link when logged in, it shows the following error in IE. I need to click twice to bring up the menu. This also happens in Firefox and Chrome. This does not happen when a user is not logged in (as it only shows Print and E-Card instead of the full menu).

Photopost 7.01 and vBulletin 3.8.4, Worldscutestanimals.com

Any ideas?


Message: Invalid argument.
Line: 11
Char: 3587
Code: 0
URI: http://www.worldscutestanimals.com/f..._menu.js?v=384

[Chuck S]

Do you have a test login there? Mostly likely this may come down to a java issue with vb or some hack directly on your site.

I am running vb4 on my site so I cant check there although I did and there is no error. I checked here and some other sites I know that run vb3 and I do not get any java errors at all being logged in and click the photo options box.

[chrisstinson]

Hi Chuck, when I upgraded (from 5.62) I took out all hacks and did a "fresh" install in terms of all templates and files. The issue was there as soon as I upgraded.

I see you created an account, did the issue happen for you?

[Chuck S]

I checked in mozilla, safari, opera and chrome and see no error

Now in IE 8 I see the error same as you posted above although I have no idea what character 3587 is in that vb file

[topmedic]

I get the same error on IE 8 referencing vbulletin's clientscript/vbulletin_menu.js. On Firefox, I get no such error, although I need to click Photo Options twice to get the dropdown.

[Luciano]

in firefox... goto that page, open menu extras and select (i dont know what its called in english, i translation would be something like "Error Console") its the item just above page information...
When the console is open delete everything (clear all)
then reload the page.. you are bound to get a bunch of errors.. (css stuff etc..) thats normal.. but you will also see javascript errors.. they are more accurate than those in IE8
and if you click.. and it does nothing.. then it will tell you what happened and if you are lucky.. give you a real line..

Just checked with my firefox.. i get lots of security warnings..
basically all say the same thing.. googleads.g.doubleclick.net is not allowed to get data from worldcutestanimals..
and 1 javascript error..

4x "Error: Permission denied for <http://googleads.g.doubleclick.net> to call method Location.toString on <http://worldcutestanimals.com>."



now that is an error, that could stop IE from executing a javascript..
(firefox just spits out the error and continues)
If i remember correctly there used to be a setting in IE telling ie to continue executing javascript after errors or not.. (dont know if its still there in IE8)
so try disabling googleads and see if the error persists..

if its gone.. do something about the permissions (i must admit i dont have a clue as i dont use google ads)
others also have the problem..
http://googleads.g.doubleclick.net> - Permission Denied, Security Error - AdSense Help


thats my 2 cents

Luc

[Chuck S]

yeah I would try to get a descriptive error. I mean there should be no issues loading a vb file if its being referenced correctly

For instance I dont see anywhere in our files where we reference a file called vbulletin_menu.js so maybe a problem with a hack you have installed?

[topmedic]

I don't have Google ads. Disabled all hacks. Same problem. I believe it has something to do with either my header or vbulletin's header/menu which should have connection to the js script. Not sure why it's affecting Photopost's own dropdown in this case.

[topmedic]

Chuck, what file in Photopost is this dropdown in? Thanks.

[Chuck S]

topmedic what I am saying is our product does not call that specific file anywhere that I see. You would need to find out where this file is being called from and make sure its a full url to that file.

The photo options code is right at the top of the showphoto template

[Luciano]

Originally Posted by topmedic

I don't have Google ads.

Well if not.. someone added them to your site without you knowing it

see screenshot..

Luc

[topmedic]

Originally Posted by Luciano

Well if not.. someone added them to your site without you knowing it

see screenshot..

Luc

That's not my site. That's the site of the thread starter. Sorry for the confusion.

[Chuck S]

You might to place a site link here then

Like I said our program does not call that script in any of our scripts so if your getting an error we need to see that specific site in question as numerous vb hacks can cause issues.

Running a default vb photopost setup I have not seen any issues that I can replicate and I have viewed my site in 5 different browsers.

[topmedic]

Chuck, here's my Gallery - WVSU Medicine global community photo gallery - WVSU MD Online Community Gallery

[topmedic]

Originally Posted by topmedic

Chuck, here's my Gallery - WVSU Medicine global community photo gallery - WVSU MD Online Community Gallery

Login info (if you need it):

photopost
temp1234

[Chuck S]

Interesting only happens while logged in and in IE8 is what I have.

logged out is fine.

[Luciano]

Well firefox gives an uncaught exception: Node was not found code:8 ns_error_dom_not_found_err

but thats a silent error, only shows in debug console..
that meens:
there is something missing..
I didnt have time to check.. but apparently the basic code is OK...
except, compared to a "normal" vbulletin menu.. there seems to be a display:none;
hardcoded..
@ chuck.. if you look at source code there is following line:

Content visible to verified customers only.

if I remember correctly the display:none; is not necessary for vbulletin menus in 3.8, its done with javascript onload..
by being there it hides the dom thus giving the error because javascript cannot access it..
(that would be my only explanation)

As I am not a photopost user it could also be a completely different error...
but i would try to remove the "display:none" from the template and see what happens...

Luc

[Chuck S]

Yes one can try to do that in the showphoto template but the issue still remains why for example if I go to my site which is a stock vb4 photopost pro site with the regular style do I not get this error.

Humu Rectangle Triggerfish - ReefTalk Gallery

I would think if this was an issue with the code it should affect all sites especially when viewing them in IE8 where the issue is so prevalent.

[topmedic]

I removed display:none and I am still getting the error (similar to the one by the thread starter).

Webpage error details

Message: Invalid argument.
Line: 11
Char: 3587
Code: 0
URI:../../vbulletin_menu.js

Thanks for looking into this.

[Luciano]

Well the only way to find the error would be to download an uncompressed version of the javascript.. (ususally on the vbulletin download site.. --> more options --> uncompressed..) but i dont know if its still possible since 4.0 is out..