well also remember not every suggestion will make it into the software and given every program is not going to be coded to how every last customer wants it to work your always going to have hacks. Just my opinion on that.
That will never go away. If it did the vbulletin.org site would not be as popular as it is for vbulletin.
I can poll a cross section of customers on various options and I can guarantee as you are already aware of running a business you get tons of different thoughts on how something should work.
Michael or I as developers try and take what the broadest section of users want and make people happy. Thats why say for Photopost 7 some display changes where made and the new SEO
features where top priorities.