 | |  | | | Photopost Pro Bug Reports Post post installation PhotoPost Pro problems here. | 
January 12th, 2010, 12:50 AM
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#1 (permalink)
| | Member
Join Date: Dec 2006 Location: Queen Charlotte, BC
Posts: 43
| Error trying to delete a photo
After upgrading to 7.01 I got this error trying to delete and members photo, Quote:
/home/xxxxxx/domains/mysite.com/html/photopost/data/500/Sculpinjuha.jpg -> /home/xxxxxx/domains/mysite.com/html/photopost/data/500/Sculpinjuha.jpg
Copy of the file failed. Operation cancelled.
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Last edited by Bergler; January 12th, 2010 at 01:06 AM.
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January 12th, 2010, 06:16 AM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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what is the permission on that file? The error is telling me there is a permissions issue there.
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January 13th, 2010, 11:42 PM
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#3 (permalink)
| | Member
Join Date: Dec 2006 Location: Queen Charlotte, BC
Posts: 43
| Quote:
Originally Posted by Chuck S  what is the permission on that file? The error is telling me there is a permissions issue there. | How do I find out what the permission is??
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January 14th, 2010, 08:20 AM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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well the questions continue is it only this file or all files?
You can verify your data directory is 777 permissions at every level by going through FTP to your site and verifying the directory permissions usually by right clicking the directory name and hitting properties but this may very depending on the ftp client you use. Some may say CHMOD.
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January 14th, 2010, 10:18 PM
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#5 (permalink)
| | Member
Join Date: Dec 2006 Location: Queen Charlotte, BC
Posts: 43
| Quote:
Originally Posted by Chuck S well the questions continue is it only this file or all files?
You can verify your data directory is 777 permissions at every level by going through FTP to your site and verifying the directory permissions usually by right clicking the directory name and hitting properties but this may very depending on the ftp client you use. Some may say CHMOD. | Could this change with the upgrade, cause I never had a problem before. I use filezilla
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January 15th, 2010, 07:11 AM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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i use filezilla and no I dont think it is an upgrade issue. if you need a fresh pair of eyes you can send a url admin login and ftp info to the contact link in the header.
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January 15th, 2010, 10:48 AM
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#7 (permalink)
| | Member
Join Date: Dec 2006 Location: Queen Charlotte, BC
Posts: 43
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Message sent, thanks Chuck!!  | |
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January 15th, 2010, 11:13 AM
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#8 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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Not a problem things like this are pretty explicit so its something being overlooked.
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December 14th, 2010, 03:27 AM
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#9 (permalink)
| | Member Verified Customer
Join Date: Feb 2007
Posts: 297
| Quote:
Originally Posted by Chuck S Not a problem things like this are pretty explicit so its something being overlooked. | What was the solution to this? We're having the same problem. Again, only happened after the upgrade.
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December 14th, 2010, 05:41 AM
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#10 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 68,070
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I can not tell you what a resolution was to some discussion a year ago 
You would have to open your own support thread email about any issue you have but as I mean by my statement it is explicit meaning this can only be a permissions issue on files directories.
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