Some Registered Users cannot upload photos? - Page 3

scabbed · November 26th, 2008, 04:45 PM

ok i install zlib with that command

Quote:

yum -y install zlib-devel

now make is Ok but when i write make install i have

Quote:

No rule to make target `install'.

omg !!

scabbed · November 27th, 2008, 06:50 AM

ok i manage to install imagemagick, i just skipped the libpng-1.0.6 and jpeg-6b part which give me errors, all the rest was ok

i just tried to upload one picture with IM it worked, i told my members to try and it worked !!

good ! hope libpng-1.0.6 and jpeg-6b are useless lol

Chuck S · November 27th, 2008, 08:34 AM

Well you may have those libraries installed already can you upload png and jpg images?

scabbed · November 27th, 2008, 09:12 AM

it works for .jpg but not for .png

when i try to upload . png i have this error

Quote:

Error creating thumbnail! Error code: 1

Command:

"/usr/local/bin/mogrify" +profile "*" -size 100x100 -quality 70 -geometry 100x100 -unsharp 10 '/home/admin/lucid-state.org/gallery/data/500/thumbs/ministry.png'

Chuck S · November 27th, 2008, 10:03 AM

Remove the png image type from allowable image types under upload options in admin.

scabbed · November 27th, 2008, 01:17 PM

ok i removed it, anyways none of my members are uploading .png, only .jpg and .gif

can i delete now the folder /imagemagick i created for the installation ?

thanks ^^

Chuck S · November 27th, 2008, 08:45 PM

Sure if you installed imagemagick elsewhere. You can delete whatever core directories you unzipped to for pre install.

sanddancer · December 15th, 2008, 02:43 PM

im getting a similar issue just seemed to start happening, no error is shown, it says photo uploaded but certain members photos dont actually appear? any ideas? this only seems to affect a few users?

Chuck S · December 15th, 2008, 05:30 PM

Are you sure they are not trying to upload a file say over 2mb that your servers PHP is not set to allow? If its over the PHP max allowed filesize the servers drops the file before it gets to photopost therefore photopost has nothing to process and the upload thinks its done.

sanddancer · December 16th, 2008, 10:21 AM

php max size is set to 16M, they have sent myself the image and I have been able to uploaded it no problem, it says it has been processed okay, but doesnt actually appear when they try?

Chuck S · December 16th, 2008, 10:38 AM

you mean you upload it and it shows?

If a photo is uploaded and does not appear when it is processed means the server drops it.

Your specific error message if any would give a further indication. If there is no error and it just says processed and goes to the user photos means the file was larger than the php max size.

sanddancer · December 16th, 2008, 10:41 AM

yes thats correct

but if they upload it does not show, the file itself they sent me is 256k but does not upload at all?

Chuck S · December 16th, 2008, 11:44 AM

well the issue here is what is their error? You sure they are telling you the correct error there. I mean like a blank white page would be an error indicating the server timing out and there is a specific responce I can give for that. The upload going threw the motions and the server dropping a file and the upload process going to their photo gallery means the file is dropped but then again thats not going to happen with a 256k file.

So I guess really here you need to get the exact issue they have from them. Sometimes users are confused and do not pass the correct info to you so you can get assistance.

You might want to actually sign in as them and see what happens when you try and upload.