PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Bug Reports

Photopost Pro Bug Reports Post post installation PhotoPost Pro problems here.

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old July 28th, 2008, 05:17 PM   #1 (permalink)
Member
Verified Customer
 
Join Date: Oct 2005
Location: Montréal, Canada
Posts: 43
showphoto: System error, unable to generate request form at this time.

Hi!

When I click on a thumbnail to see a photo, I get the message :

System error, unable to generate request form at this time.

Any idea what could be the problem?

Thanks in advance!

Richard
dumoulin is offline   Reply With Quote
Old July 28th, 2008, 05:45 PM   #2 (permalink)
Member
Verified Customer
 
Join Date: Oct 2005
Location: Montréal, Canada
Posts: 43
Ok more info here :

The problem started yesterday evening... I checked the code quickly and it is related to the Captcha. I turned off the captcha and the problem disappeared for now.

I checked the table pp_captcha and I have 352 820 rows in it. Looks like PP can't insert correctly in the table?

I tried INSERT INTO pp_captcha( id, code )
VALUES (
NULL , 'xy1za'
)

and I got a duplicate entry error.

I made a copy of the table and flushed the content.

I switched the Captcha to Yes and it is now working.

Maybe a job should clean the table daily or weekly?

Another solution would be to put the id used for the Captcha in the user session? (just an idea).

Any light on this would be really appreciated!

Thanks and have a great day!

Richard
dumoulin is offline   Reply With Quote
Old July 28th, 2008, 06:23 PM   #3 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 68,070
Not sure why you would get that error. Null on an autoincrement field would simply use the next available number.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old August 3rd, 2008, 11:39 AM   #4 (permalink)
Member
Verified Customer
 
Join Date: Oct 2005
Location: Montréal, Canada
Posts: 43
I did not check extensively the code that you use to generate the unique sequence but I think there is collision... The more entries in the table, the more collision.

I am just curious, why store this in a table...? Would it not be better in the php session?
dumoulin is offline   Reply With Quote
Old August 3rd, 2008, 12:32 PM   #5 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 68,070
I would suspect more a mysql issue over code issue personally. You can email us a url and admin login to the gallery and a login to see your database and its viewer so we can see the table.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Help! We're sorry, but the system experienced an unrecoverable error. Please try agai pharry Photopost Pro How Do I...? 6 January 3rd, 2009 12:57 PM
showphoto error Sarah8558 Photopost Pro Installation & Upgrades 3 December 19th, 2007 06:14 AM
Cl 2.5: We're sorry, but the system experienced an unrecoverable error. snoopy5 Classifieds Installation & Upgrades 2 May 8th, 2006 01:36 PM
System time problem? Rich Z Classifieds Bug Reports 2 May 19th, 2005 03:26 PM


All times are GMT -5. The time now is 10:55 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0