Help! What does this error mean?

justbethy · April 14th, 2008, 06:03 PM

Error creating thumbnail! Error code: 127

Command:

"/usr/bin/X11/mogrify" +profile "*" -size 123x150 -quality 100 -geometry 123x150 -unsharp 10 '/home/scrapsn/public_html/photopost/data/500/thumbs/3sisters.jpg'

Chuck S · April 14th, 2008, 07:17 PM

That means on install you did not input the correct path to mogrify on the server. You either go into admin config settings and set the correct path to mogrify on the server there or try in global options set your processor to gd2 if you dont have imagemagick on the server.

justbethy · February 9th, 2009, 03:39 PM

Help I can't make new posts and I need help!

justbethy · February 9th, 2009, 03:40 PM

I upgraded my phpbb board to version 3 and we think the issues we're having is from photopost. How do I make my photopost compatible with phpbb3?

Chuck S · February 9th, 2009, 03:46 PM

Are you running a photopost compatible with phpbb3?

What exactly is the issue.

justbethy · February 9th, 2009, 03:48 PM

That would be a no I assume since we just upgraded from phpbb2 to phpbb3 today. No one can see the board except for me. Everyone else sees a white page. Tech told me it had something to do with photopost but I don't know how to make photopost compatible with 3.

justbethy · February 9th, 2009, 03:52 PM

This is the error I get when trying to open my photopost

Quote:

Warning: mysql_connect() [function.mysql-connect]: Access denied for user 'scrapsn_phpb1'@'localhost' (using password: YES) in /home/scrapsn/public_html/photopost/pp-inc.php on line 209
I cannot connect to the Members database. []

Chuck S · February 9th, 2009, 03:58 PM

1. You need to make sure you have the proper database information for the user database of phpbb in our config-inc.php file

2. yes you need to download the latest build and reinstall with phpbb3 integration to be compatible.

justbethy · February 9th, 2009, 04:00 PM

oh my all that? Where do I get the newest version?

Chuck S · February 9th, 2009, 04:05 PM

The newest versions is in your members area download area. Yes you need to reinstall to integrate with phpbb3 as its a completely different forum software.

justbethy · February 9th, 2009, 04:12 PM

OK thanks. Do you think it'll help make my board work again too? Since everything is connected?

justbethy · February 9th, 2009, 04:17 PM

Oh my gosh I have to PAY AGAIN???? Are you kidding?

Chuck S · February 9th, 2009, 05:07 PM

You mean for members access?

If you dont have members access to download new code sure. Your license when you bought it states you can use the version you have forever however licenses come with one year members access to download updates to the code and support.

If your access is expired then that would be correct since you need to download a newer version which supports a forum that did not exist when you bought your license and had access.

justbethy · February 9th, 2009, 05:08 PM

Awe man I dind't know all that. If I'd have known I'd have downloaded the new version before my license expired last fall. I had no idea.

justbethy · February 9th, 2009, 05:10 PM

Ok then can you help me fix the version I have now and I'll just take the integration off until I come up with the extra $40.

Chuck S · February 9th, 2009, 05:15 PM

You cant fix it. Your users all exist in phpbb2 or the new phpbb3. There is no specific way to fix it other than coming up with a proper way to integrate.

You can reinstall using your old files as a standalone using the install file but that is going to mess with your site and photo ownership and users would need to reregister and then when you hook things back up again lots of work to get everything back to a new integration.

You can role your forum back to phpbb2 before you upgraded by reverting your forum files and database.

justbethy · February 9th, 2009, 05:16 PM

Oh

Chuck S · February 9th, 2009, 05:17 PM

Yep since your integrated with a forum it would be role back the forum to the old one or install a version of our program that integrates with the new forum.

Not really want you wanted to hear sorry but thats the simple truth here.

justbethy · February 9th, 2009, 05:47 PM

Ok is there a way to undo the integration without losing the member usernames and passwords? For a temporary fix?

Chuck S · February 9th, 2009, 08:52 PM

No because to fix things you need to fix the integration. all user information is located in your phpbb users table not photopost.