One user account upload problem

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Hoping someone can help me with this one.

I have one user account that can not upload photos all the sudden. Gets the following error after receiving the processing upload message:

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 2848 bytes) in /home/vfmustan/public_html/photopost/image-inc.php on line 116

The usergroup that this account is associated with has unlimited upload limits.

No other user is having this problem.

I get the same error trying to upload into this users album, but I can upload the same photo in to other users account albums without any problems.

I tried scanning and rebuilding everything I could find for this account, but no luck. Any ideas?

Thanks,

Bob

[Chuck S]

Try ftping to your photopost directory delete all directories under the uploads directory and see if that helps and the user can upload then.

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Originally Posted by Chuck S

Try ftping to your photopost directory delete all directories under the uploads directory and see if that helps and the user can upload then.

Your good!, I think that worked. I can now upload to her album. There were a bunch of directories under uploads. Two of them had files still in them, the rest were empty. One of those two directories had files that I recognized that I had tried to upload to her album last night.

Thank you Chuck

Bob

[Chuck S]

not a problem enjoy your evening.

[yellow-06-gt]

Help Chuck

I thought the problem was fixed, but she and some others are still getting the error. Not all users are getting the error though.


Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 11392 bytes) in /home/vfmustan/public_html/photopost/image-inc.php on line 116

It uploads the file, and I can see it placed in a numbered directory under the UPLOADS dir. I think that is the userID number. Then the user gets the above error.

Anything else I can try?


Thanks,

Bob

[Chuck S]

http://www.photopost.com/forum/showp...03&postcount=9

common issue using gd2. You either can raise memory like above or set lower allowed filesizes in admin edit usergroups.

[yellow-06-gt]

Originally Posted by Chuck S

http://www.photopost.com/forum/showp...03&postcount=9

common issue using gd2. You either can raise memory like above or set lower allowed filesizes in admin edit usergroups.

Thanks again Chuck, I did as you suggested. I had "0" for the upload limit, changed that to 750k. I also added the two lines of code to the pp-inc.php file.

I resized the file she was trying to upload and emailed it to her. She was then able to upload it. Now, I just need to teach her how to resize her photos.

Thanks,

Bob

[Chuck S]

Not a problem glad to assist.