Yes of course. But as you know you released an update after
VB 3.7 came out, and from what I can tell, it wasn't tested very much with that release. This issue of the textbox is not new to
VB 3.7 either. This has been a problem for sometime. Not here though, you've got the most basic editor turned on and an out of date forum yourself.
You may not be forcing users to update their forums to work with your gallery, but it has been suggested to switch to the most basic editor for the result a customer seeks in this very thread. Not exactly a perfect solution by anyones terms.
In the last month, (and lets keep in mind
VB 3.7 went thru many betas and several RCs) I have received 2 emails from you (on 5/5 and 5/7) about discounts to renew. Both of these emails sent out after the release of
VB 3.7 final.
A user might think (as I did) great! the gallery has been updated to work with the latest release of
VB. Only to find that:
Quoting Chuck from the thread I linked to above:
"It seems there is some erroneous data saved in the cat record that should not be there."
And:
"I have seen this pop up here and there before 6.1"
To point out only two problems here.
Neither of which are about the textarea box not working correctly.
In my mind, and I'm sure the minds of others, I have to wonder if this was indeed tested to any extent to work with
VB at all this release. It's not like there wasn't time to get it tested.
And then we have this comment from Chuck:
"Dutch this is a default 6.02 install files with all the new files etc.
http://www.reeftalk.com/gallery/showphoto.php?photo=468
login
testing and testing
I do not see any issues with the quick reply with the current files"
He may not see the problem there with that textbox, but the rest of us do.
He may not be having emails sent to him on every page load after upgrading to 6.1 but others including myself are. Disabling the error email from being sent as he suggested on this forum somewhere is not an option. I think most would like to know when there is an error so it can be fixed, not ignored.
I don't know Michael, I understand you're a small company, but the types of answers posted here by you and Chuck are not new either. It's always seemingly someone else's fault, or hack, or whatever thats the problem. Never seems to be gallery, that is, right up till the next pp release that fixes some of the bugs your customers have found
for you.
"We support
vB going back into the 2 series; this mean making it work with v2, v3.0, v3.5....."
One has to ask then, why? I'm pretty sure VBulletin doesn't even support them any longer.
You may have some customers using old out of date forums but I am quite sure the bulk of VBulletin users are onto most every new gold release
VB puts out as those guys make a very tight, very slick piece of software that continues to grow and impress the masses.
You advertise this works with
VB, it should work as expected without having to disable features as you have done here on your very own forums, instead of fixing the problems which, in my opinion? Could have been fixed several releases ago.
All that said, I've been using your gallery for many years now, sans the problems it has had on each release. I think its a piece of coal that could be a real diamond if some real effort was put into making it work well.
68 errors on your very own gallery here, at
http://validator.w3.org/
Take a look at those errors. They can/could all be fixed.
In the release I was running prior to this latest, 6.1, I had fixed every single issue your gallery had to work with my forums. Should I be fixing this or should you?
Look at the antiquated layout you continue to use, not much of an update if its all behind the scenes bug fixes. The new and existing features don't all work correctly either. How does that happen that something can be added and not tested at least one time to see if it works or not with the most popular browser, the most popular forum software in the world?
It just defies logic.
So, to repeat my question from earlier in this thread:
Any idea when we can expect an updated version to better work with 370 (and tested in IE7)?
You and I both have been at it a long time Michael. Your gallery, out of all the software on all my sites, my servers and customers sites that I maintain is the one I hate to upgrade the most. Why? Because it takes too much time to upgrade, find problems, read countless replies to threads on this forum tap dancing around issues instead of heading them off by testing more completely before releases, and then having in the end to dig thru your code to fix the gallery to work as it should have out of the box.
The emails you sent out worked. (on me anyway) I took advantage of your offer and renewed my access for another year. It would be nice if you could take a closer look at the problems related to your gallery and sort a few of the major ones out instead of worrying about adding new features that I bet, most users don't even use.
Thanks in advance.
Linear Mode
