error in version 6

Kelvin · September 26th, 2007, 01:03 AM

Not sure if this is a bug but in MSIE i get this error: Warning: mysql_fetch_row(): supplied argument is not a valid MySQL result resource in /home/thebeerd/public_html/gallery/pp-inc.php on line 4131

when i tryed netscape and opera i don't get this error.

Kelvin

Chuck S · September 26th, 2007, 10:19 AM

That should not be a browser issue.

How about posting a link to your site and if this was an upgrade did you run your upgrade script?

Kelvin · September 26th, 2007, 12:17 PM

The link to my site is: www.the-beer-drinkers-forum.co.uk

just found out that the error shows up when i logout of PP when i am loggedin i don't get any error. thats on netscape and opera both and msie

Chuck S · September 26th, 2007, 03:29 PM

I have viewed your site I am not logged in I see no errors there. Looks totally fine to me. Am I missing something?

Kelvin · September 26th, 2007, 04:39 PM

the error is not on the forum, if you click on the gallery link you will see the error as i said i am getting that error on all three browsers and at work on msie.

Chuck S · September 26th, 2007, 09:02 PM

Did you run your upgrade script? You can send us an email to support@photopost.com with ftp and admin login to your gallery and site.

Kelvin · September 27th, 2007, 01:17 AM

have sent you a support e-mail with my info

yes i did run the upgrade script

Kelvin · September 30th, 2007, 02:18 AM

I have sent you a support request as per your request can you please do something about this error i am getting.

look for the second request it has my updated ftp info there

Kelvin

Chuck S · September 30th, 2007, 10:20 AM

http://www.the-beer-drinkers-forum.co.uk/gallery/

There are no errors on your gallery that I see and I have replied to your support ticket I beleive early last evening.

Kelvin · September 30th, 2007, 01:51 PM

Why does this error show up when i log out of the gallery, at the top of the page

Warning: mysql_fetch_row(): supplied argument is not a valid MySQL result resource in /home/thebeerd/public_html/gallery/pp-inc.php on line 4131

This happens on MSIE, Netscape, Opera Browsers

Chuck S · September 30th, 2007, 02:24 PM

Your running wowbb?

In wowbb.php try adding this line 264

Code:

Content visible to verified customers only.

try changing to this

Code:

Content visible to verified customers only.

Chuck S · September 30th, 2007, 02:25 PM

If that does not work leave that change in and then also find this line

Code:

Content visible to verified customers only.

change to this

Code:

Content visible to verified customers only.

Kelvin · October 1st, 2007, 06:31 AM

the code has seemed to work with the MSIE but the netscape and the opera is still showing that error.

kelvin

Chuck S · October 1st, 2007, 09:02 AM

That is impossible this is not a browser error. This is a mysql error because the usergroup for a guest is not being passed.

You may email support@photopost.com with ftp info and url and admin login. There will be quite a wait till there is a reply. There is a line of people with support issues right now with release of new software.

Kelvin · October 1st, 2007, 01:55 PM

I have emailed support on this.

Chuck S · October 1st, 2007, 08:06 PM

Yes Thanks I beleive our last email exchange I asked you to recheck the ftp info you sent and I am awaiting reply.

Kelvin · October 2nd, 2007, 01:50 AM

I have sent you my ftp details a couple of times to sort this problem out and also the error message, please tell me if you can't do anything about this please re-inburse my payment, i think this should have been sorted out by now because it has been over a week.

so can you please do something.

Kelvin

Chuck S · October 2nd, 2007, 10:27 AM

I just asked for FTP on Sepember 30th not a week ago. As I stated last night there is no email from you. I cant help if I have no information. What I posted above should fix the issue.

I would be glad to assist if you sent an email to the address noted above in my post. Also please post here what email your sending from and I will search the email system.

Kelvin · October 2nd, 2007, 11:51 AM

Hi chuck,

The last email i sent was from [Edited]

that is the last one i sent to you about 2 days ago

my ftp login info on

Thanks

Kelvin

Chuck S · October 2nd, 2007, 12:39 PM

Yes and I remember an email days ago which I had replied to asking you to check the ftp information because it did not results in a connection I beleive.