problem upload photo v6.0 ( 09/22 )

[gargoyl]

hi,

i have problems by upload photos

the error :

Error creating thumbnail! Error code: 1

Command:

"mogrify" +profile "*" -size 120x78 -quality 70 -geometry 120x78 -unsharp 10 '/var/www/wwwhome/www.domain.org/public_html/data/500/thumbs/animal_2007_september.jpg'

the dir date is set 777.

peter

[Chuck S]

You need to set the proper path to mogrify in config settings in admin. That is usually /usr/bin/mogrify or /usr/local/bin/mogrify

[gargoyl]

i have set the path, this have not help.

[Chuck S]

If you set your processor to GD2 in global options in admin does this work?

[gargoyl]

no,

the error :

Unable to read the format of file: /var/www/wwwhome/www.domain.org/public_html/data/500/medium/juni.jpg

[Chuck S]

Okay per our install instructions your data and uploads directories need to be set to 777 permissions at every level.

http://www.photopost.com/installphp.html

that should help

[GASXTREME]

I am having this same error, and I have verified that all directories have permissions set properly.... Here is proof:

root@server [/home/username/public_html/photo/data]# ls -lta
total 32
drwxrwxrwx 5 username username 4096 Sep 25 00:40 500/
drwxrwxrwx 5 username username 4096 Sep 25 00:15 2/
drwxr-xr-x 12 username username 4096 Sep 25 00:06 ../
drwxrwxrwx 8 username username 4096 Sep 24 22:41 ./
drwxrwxrwx 2 username username 4096 Sep 24 22:41 medium/
drwxrwxrwx 2 username username 4096 Sep 24 22:41 mini/
drwxrwxrwx 2 username username 4096 Sep 24 22:41 thumbs/
-rwxrwxrwx 1 username username 0 Sep 24 22:07 index.html*
drwxrwxrwx 5 username username 4096 Sep 24 22:06 1/
root@server [/home/username/public_html/photo/data]#

root@server [/home/username/public_html/photo/data/1]# ls -lta
total 20
drwxrwxrwx 8 username username 4096 Sep 24 22:41 ../
drwxrwxrwx 2 username username 4096 Sep 24 22:41 medium/
drwxrwxrwx 2 username username 4096 Sep 24 22:41 mini/
drwxrwxrwx 2 username username 4096 Sep 24 22:41 thumbs/
drwxrwxrwx 5 username username 4096 Sep 24 22:06 ./
-rwxrwxrwx 1 username username 0 Sep 24 22:06 index.html*
root@server [/home/username/public_html/photo/data/1]#

root@server [/home/username/public_html/photo/data/2]# ls -lta
total 20
drwxrwxrwx 5 username username 4096 Sep 25 00:15 ./
drwxrwxrwx 2 username username 4096 Sep 25 00:15 thumbs/
drwxrwxrwx 8 username username 4096 Sep 24 22:41 ../
drwxrwxrwx 2 username username 4096 Sep 24 22:41 medium/
drwxrwxrwx 2 username username 4096 Sep 24 22:41 mini/
-rwxrwxrwx 1 username username 0 Sep 24 22:06 index.html*
root@server [/home/username/public_html/photo/data/2]#

root@server [/home/username/public_html/photo/data/500]# ls -lta
total 20
drwxrwxrwx 5 username username 4096 Sep 25 00:40 ./
drwxrwxrwx 2 username username 4096 Sep 25 00:40 thumbs/
drwxrwxrwx 8 username username 4096 Sep 24 22:41 ../
drwxrwxrwx 2 username username 4096 Sep 24 22:41 medium/
drwxrwxrwx 2 username username 4096 Sep 24 22:41 mini/
-rwxrwxrwx 1 username username 0 Sep 24 22:07 index.html*
root@server [/home/username/public_html/photo/data/500]#

Any ideas?

Thanks
Steve

[Royalridge]

I had the same problem when using the "Upload Photos" link if the "Choose A Category" was set to "Member Galleries" and I hadn't created my gallery yet. This will fool a LOT of my users and currently makes the system unusable for me.

[Chuck S]

The members gallery is already created when you install per our install instructions permissions need to be set to 777. You can open your own ticket and place a site link test user login to upload and place your exact error so we may assist you. Thanks.

[Royalridge]

Originally Posted by Royalridge

I hadn't created my gallery yet.

Originally Posted by Chuck S

The members gallery is already created when you install per our install instructions permissions need to be set to 777.

Sorry, I should have made myself clearer, I hadn't created an ALBUM through my own members login, I had simply selected "Members Galleries" from the category drop-down.

[Royalridge]

Originally Posted by Chuck S

You can open your own ticket and place a site link test user login to upload and place your exact error so we may assist you. Thanks.

Where can I open a ticket and provide you with login details as obviously I don't particularly want to post login details in this forum?

[Chuck S]

You can email support@photopost.com