Categories missing upon upgrade

Fortissimo · September 21st, 2007, 09:23 PM

I'm going to say upfront.. I can't tell you if it was just us or what.

We had a 100% successful upgrade. No errors. Nothing. When I went into the gallery all of our category names were gone. The description was there, the category name was not.

I tried to turn off vb integration and received this error (posting about that in another ticket) so I turned off the vb via config_int.php manually. Using default template, the categories still do not show.

I went into categories and edited one.. didn't change anything, just saved it. Categories now show. I saw that one other person posted so far that categories were wonky, so wanted to post this to give a heads up.

Chuck S · September 22nd, 2007, 10:09 AM

Well I did not specifically have any issues with any of the sites I have personally upgraded but refreshing cat permissions etc by viewing them in admin and hitting save will always refresh things so glad it works for you.

Fortissimo · September 22nd, 2007, 10:42 AM

Chuck, there is one other post from a user that this happened to. I can understand if it only happened to me.. write it off as a fluke... but two different sites usually means that it isn't just a fluke but an issue that should be looked into and further tested in house.

Chuck S · September 22nd, 2007, 11:19 AM

I have upgraded quite a few sites with PP 6.0 and no issues here and will have tons more site to do so I am looking although I see no issues at present.

eastestuary · October 6th, 2007, 03:22 AM

I have had the same problem. No category names, only descriptions. In my case I cannot login. It says my login is not correct, even though I know it is.

stupidstu · October 6th, 2007, 03:59 AM

Edit Categories to view the cat list and hit save first.

I had the same problem.
I use Internet Explorer 7 most at the time.
Under Firefox the categories where displayed at index.php

I delete temp files and cookies and now it works.

Strange but true!

Stu

eastestuary · October 6th, 2007, 04:10 AM

I tried deleted those files but it makes no difference.

My site is at www.nunan.com/photos

My only integration is with mambo (actually Joomla) for user registration. I have verified that the cookie is (still) domain-wide.

Chuck S · October 6th, 2007, 10:23 AM

In Admin => Global Options turn off your cat cache and see what you get.

You have either the catcache not updating or you did not run all the required upgrades.

eastestuary · October 6th, 2007, 07:17 PM

OK, I was able to find that entry in the database settings...I turned it off and it worked!

Now if I could just log in!? Still cannot log in, please help.

Chuck S · October 7th, 2007, 11:13 AM

Have you installed the application to correctly integrate with Mambo? Remember we do not support Joomla and I can not guarantee that will work. You would need to post a test user login here so I can see what the issue might be.

eastestuary · October 8th, 2007, 09:02 PM

Well Chuck, still no joy here. I can tell you that I 5.62 and other previous versions working fine up until the Photopost 6.0 update. I have PP still working on other Joomla sites too! I am afraid to upgrade them.

You always have useful insights into what might be causing the problem. Any specific items I should fiddle with in the database or file structure? I am just wondering how I can get you a test login when I cannot even login myself! Apparently I cannot PM you, and I do not want post my admin login info here, and I cannot login to make a new account,

(BTW, as some others have posted, Mambo changed name to Joomla, as there was a split with the company that took over. )

Chuck S · October 8th, 2007, 09:23 PM

Right but we support Mambo not Joomla therefore there is no guarantee you will get that to work for you. I dont use Joomla so I cant say. You can post a site link here and user login and I can tell you somethings but we do not support joomla so there is a limit to what I can do.

eastestuary · October 8th, 2007, 09:35 PM

Never mind.

I got in via another ID. Thanks for your assistance. Now I will try to figure out why this happened in the first place.