PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Bug Reports

Photopost Pro Bug Reports Post post installation PhotoPost Pro problems here.

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old September 3rd, 2007, 01:13 PM   #1 (permalink)
Member
Verified Customer
 
Join Date: May 2007
Posts: 34
Album Disappearing

One of my users deleted a photo in his personal albums, and now none of his albums show up at all.

I can see them in the admin panel, but they do not show up on the site.

I've run various db scans a number of times -- it's not bringing them back. I'm not sure if he somehow turned his entire gallery private - I can't tell because it seems like the admin panel doesn't tell you if they're private or not.

Any idea what I can do to get his photos back?
ZippySLC is offline   Reply With Quote
Old September 3rd, 2007, 04:16 PM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 66,801
in admin scan database what happens if you check the tool to rebuild the last photo uploaded
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Old September 3rd, 2007, 04:50 PM   #3 (permalink)
Member
Verified Customer
 
Join Date: May 2007
Posts: 34
That fixed it.

Why do albums disappear?
ZippySLC is offline   Reply With Quote
Old September 3rd, 2007, 06:32 PM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 66,801
they delete their placeholder so you need to update that
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Old September 3rd, 2007, 07:19 PM   #5 (permalink)
Member
Verified Customer
 
Join Date: May 2007
Posts: 34
What do you mean by placeholder? Do you mean whatever image is being used as the thumbnail image for the album?

It just seems to me that this shouldn't happen. I never had these problems with Menalto Gallery or Coppermine.
ZippySLC is offline   Reply With Quote
Old September 3rd, 2007, 07:40 PM   #6 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 66,801
The feature was not designed for someone to delete their placeholder photo on members gallery which is the last photo.

We will be making changes to this function a little with pp6
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Old September 3rd, 2007, 10:42 PM   #7 (permalink)
Member
Verified Customer
 
Join Date: May 2007
Posts: 34
So if someone uploads a photo and then deletes it (without uploading anything else), it's deleting their placeholder photo?
ZippySLC is offline   Reply With Quote
Old September 4th, 2007, 08:49 AM   #8 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 66,801
yes which is why Michael has the admin tool. I think with pp6 he will be adding in other checks to update that photo if its deleted
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Disappearing Photos M Gravlee Photopost Pro How Do I...? 1 April 20th, 2007 10:11 PM
disappearing member gallery!?! rwilkins108 Photopost Pro Bug Reports 1 December 10th, 2006 09:36 PM
Disappearing directory Paul Ward Photopost Pro Installation & Upgrades 3 March 24th, 2006 06:32 PM
Disappearing images iphoto Installs and Upgrade - vBulletin 3.0.X 3 June 29th, 2005 05:05 PM
PP 5.1 Photos Disappearing In New Gallery mitchjaz2 Photopost Pro Bug Reports 14 June 6th, 2005 07:20 PM


All times are GMT -5. The time now is 12:32 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0