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May 16th, 2007, 07:45 AM
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#1 (permalink)
| | Member
Join Date: Nov 2006
Posts: 57
| Problem after move
Hey guys!
I have just changed my webserver and are running infto some problems. I have done a couple of hous searching but really cant find anything wrong.
Everything works find exepct that its not possible to make new categories or upload new photos. Everything seems to go well but the picture just doesnt upload. I dont get any error.
All my datafolders are 777 so that shouldnt be any problem.
I was thinking it might be GD that was bugging and switched to imagemagick. That didnt work. The problem that it was not possible to make new categories was also there so it shouldnt be any problems with the image processors.
I got the same problem with both my Photopost PRO and Photopost classified.
Remeber i dont get any erros whole uploading or creating new categories. The files/folder just doesnt show up on the server.
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May 16th, 2007, 10:17 AM
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#3 (permalink)
| | Member
Join Date: Nov 2006
Posts: 57
| Quote:
Originally Posted by Chuck S | I have read trough it. I didnt find anything about safe mode there?
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May 16th, 2007, 11:37 AM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,940
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well what errors do you get so we can help?
Safe Mode needs to be off and you can view that in admin PHPINFO
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May 16th, 2007, 02:47 PM
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#5 (permalink)
| | Member
Join Date: Nov 2006
Posts: 57
| Quote:
Originally Posted by Chuck S well what errors do you get so we can help?
Safe Mode needs to be off and you can view that in admin PHPINFO | I dont get any errors at all. Safemode is off |
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May 16th, 2007, 03:28 PM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,940
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well you say you cant make new categories then what error is displayed what is your issue?
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May 18th, 2007, 04:53 AM
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#7 (permalink)
| | Member
Join Date: Nov 2006
Posts: 57
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It doesnt display any error. It makes them in the DB but it doesnt make the folders. Same thing with the images. They just dont store it in the filesystem.
It seems like a chmod problem but everything is 777.
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May 18th, 2007, 05:46 AM
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#8 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,940
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That sounds to me like safe mode is ON in the server and nothing we can do about that you need to have your host turn that off if thats the case
You can email us an admin login to take a look at your settings
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May 18th, 2007, 10:36 AM
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#9 (permalink)
| | Member
Join Date: Nov 2006
Posts: 57
| Quote:
Originally Posted by Chuck S That sounds to me like safe mode is ON in the server and nothing we can do about that you need to have your host turn that off if thats the case
You can email us an admin login to take a look at your settings | I have emailed it with the subject "problem uploading - Chuck"
Thanks for looking
Marius
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May 18th, 2007, 11:08 AM
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#10 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,940
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I sent a reply everything works fine
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May 18th, 2007, 06:19 PM
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#11 (permalink)
| | Member
Join Date: Nov 2006
Posts: 57
| Quote:
Originally Posted by Chuck S I sent a reply everything works fine | Hmm all i can think of is . WTF! Sorry my french!
Anyway thanks! |
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May 18th, 2007, 06:23 PM
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#12 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,940
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easy you created two test categories on your database and did not copy over the new data directory where those cats existed would easily explain your situation to a tee.
I created a new category on the moved site and works fine
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May 20th, 2007, 09:52 AM
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#13 (permalink)
| | Member
Join Date: Nov 2006
Posts: 57
| Quote:
Originally Posted by Chuck S easy you created two test categories on your database and did not copy over the new data directory where those cats existed would easily explain your situation to a tee.
I created a new category on the moved site and works fine | My Photopost PRO works fine now but still have image upload problem with Classifieds. You can use the login in the email i sent you.
The url is http://www.bilforumet.no/kjopsalg |
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May 20th, 2007, 01:02 PM
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#14 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,940
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Try the same thing with your classifieds verify your data path in global options and then ensure all categories you create you copied all the data folders thats all you need to do. If you created any test cats delete them and recreate one to test
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May 21st, 2007, 02:15 PM
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#15 (permalink)
| | Member
Join Date: Nov 2006
Posts: 57
| Quote:
Originally Posted by Chuck S Try the same thing with your classifieds verify your data path in global options and then ensure all categories you create you copied all the data folders thats all you need to do. If you created any test cats delete them and recreate one to test | Okay done! I still dont get it to work. |
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May 21st, 2007, 02:59 PM
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#16 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,940
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what is the error you get?
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May 21st, 2007, 03:56 PM
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#17 (permalink)
| | Member
Join Date: Nov 2006
Posts: 57
| Quote:
Originally Posted by Chuck S what is the error you get? | When images are uploaded it doesnt write to the folders. All folders in the data dir are 777.
So it seems like you placed an ad sucsesfully but the images doesnt show. And if you rightclick over them and get their url and try to show that imageurl. You get a 404.
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May 21st, 2007, 05:10 PM
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#18 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,940
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If your telling me the issue is that your data directory does not exist then your issue is as I have stated.
Verify your data directory server path not url
Look at the cat number for a category your uploading to and verify if a numeric directory with that same number exists under the data directory
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May 23rd, 2007, 07:54 AM
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#19 (permalink)
| | Member
Join Date: Nov 2006
Posts: 57
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I have now noticed another future that doesnt work. It is a similar one witch includes img uploading by PHP.
I think it is a rights/ownership problem but as i can see it looks the same as the ones that works.
Marius
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May 23rd, 2007, 08:11 AM
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#20 (permalink)
| | Member
Join Date: Nov 2006
Posts: 57
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I can upload via ftp to the folders but not with php. I have also gone trough my shell log and check for anything i did that made the Photopost Pro work. But i did the same chmod and chown commands on both datafolders at the same time. Its strange that one is working.
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