 | |  | | | Photopost Pro Bug Reports Post post installation PhotoPost Pro problems here. |
April 20th, 2007, 11:36 PM
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#1 (permalink)
| | Member Verified Customer
Join Date: Mar 2002
Posts: 66
| Upload Error : Blank screen of...not even death.
So this is a good one.
I have searched the forum, and can't find an answer to this issue.
Ok.
FIrst, all the upload files are CHMOD'd 777.
I installed the script, but when I try to upload a pic (its an 8k file) i get a blank screen.
No error listed, despite error reporting being turned on. Just nothing. Blank white screen.
I check the uploads directory, and theres nothing there either. Its empty.
I am lost on this one, any ideas? I have added the line in pp-inc as well, with no results.
Strange stuff indeedy.
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April 21st, 2007, 12:42 PM
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#2 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,703
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Possibly did you select to use GD2 and your server does not have it. Looks to me like your PHP is being killed from an error and without display_errors set to on hard to say what the error is but that would be my first clue to go to your admin and look at your PHPINFO and see if you actually have GD2 installed if your trying to use it
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April 21st, 2007, 09:30 PM
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#3 (permalink)
| | Member Verified Customer
Join Date: Mar 2002
Posts: 66
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Well, I have Display errors chosen, and GD2 chosen as well, so good call. However, it won't show me errors or email them, so maybe its just a bitchy copy.
Here is the info listed in the PHPinfo listing, under GD library.
Domain is madcatzracing.com if that helps, gallery is in /gallery
GD Support enabled
GD Version bundled (2.0.28 compatible)
FreeType Support enabled
FreeType Linkage with freetype
GIF Read Support enabled
GIF Create Support enabled
JPG Support enabled
PNG Support enabled
WBMP Support enabled
XBM Support enabled
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April 21st, 2007, 09:32 PM
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#4 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,703
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You can post links to your install here and a test user login
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April 21st, 2007, 11:50 PM
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#5 (permalink)
| | Member Verified Customer
Join Date: Mar 2002
Posts: 66
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ah fer crap sakes...
the goddam files jsut dind't upload properly. Thats it. Thats the whole problem.
Screw you Murphy and your stupid laws.
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April 22nd, 2007, 11:48 AM
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#6 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,703
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Okay where is the status of this issue? Your last response does not make much sense as to the status of things
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April 22nd, 2007, 10:33 PM
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#7 (permalink)
| | Member Verified Customer
Join Date: Mar 2002
Posts: 66
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basically what seems to be happening on this particular server is that files aren't completely uploading, which buggers everything up. I can't figure out why, but when i reuloaded the script it worked, for a bit.
Now however, it won't build any thumbnails. http://madcatzracing.com/gallery/ |
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April 23rd, 2007, 11:05 AM
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#8 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,703
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Database not properly setup - unable to read photopost_settings table. Contact administrator.
I show you do not have the application installed correctly
Here are the installation instructions which hopefully should assist you in installing the application correctly. We do offer installation service should you need it http://www.photopost.com/installphp.html |
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April 23rd, 2007, 11:15 AM
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#9 (permalink)
| | Member Verified Customer
Join Date: Mar 2002
Posts: 66
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haha bad timing.
I had just deleted the tables and reinstalled the program out of sheer desperation. Figures that when you guys checked it out lol.
OK, so it just won't make thumbnails, despite GD2 being selected. Its super weird, because it did it once, then never again.
Could this also be a file that wasn't uploaded properly? I redownloaded the package and uploaded that, just to make sure. Didn't help.
Thanks again!
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April 23rd, 2007, 12:02 PM
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#10 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,703
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well is there a test user account so we can try uploading?
If it doesnt build a thumbnail it tells me one of three problems
1. your processor does not work on the server
2. permissions are incorrect on the thumbs directories and need to be set to 777. As stated every level under data must be 777
3. safe mode is on the server and needs to be off
You can post a link to your phpinfo here
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April 23rd, 2007, 12:20 PM
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#11 (permalink)
| | Member Verified Customer
Join Date: Mar 2002
Posts: 66
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1) Whoa. How owuld I know if the processor works?
2) I set all the premissions to 777. Made sure of that one at the start.
3) http://www.madcatzracing.com/phpinfo.php
Heres another fun one. When i upload images that are above the size set for the medium image trigger (650 pixels) I get this:
Unable to read the format of file: /hsphere/local/home/madcatzr/madcatzracing.com/gallery/data/2/medium/Giger_HR-ARh_-Landscape_X-D50.jpg
Says to me its refusing to crush down pics into any other size at all.
Stupid server. I know its not the program, cause for kicks I installed it on my server as a demo, and its mint.
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April 23rd, 2007, 12:22 PM
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#12 (permalink)
| | Member Verified Customer
Join Date: Mar 2002
Posts: 66
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BTW Chuck, thanks for your help. Its much appreciated, and your speed of replying is great.
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April 23rd, 2007, 12:46 PM
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#13 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,703
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/hsphere/local/home/madcatzr/madcatzracing.com/gallery/data/2/medium
Does that directory EXIST and is it 777?
The errors your reporting are permissions issues and thats why no medium or thumbs directories can be written to and we can not make the medium or thumb images
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April 23rd, 2007, 01:02 PM
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#14 (permalink)
| | Member Verified Customer
Join Date: Mar 2002
Posts: 66
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Yep, you were right, they were 755. I never thought to actually look inside the second level directories, my bad. Thanks you again!
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April 23rd, 2007, 01:04 PM
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#15 (permalink)
| | Photopost Developer Verified Customer
Join Date: Jun 2002 Location: Abingdon,MD
Posts: 71,703
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Yep thats why I stated and our install instructions has every level down selected and displayed to be 777
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