Strange upload issue has just started...

zerinS4 · March 19th, 2007, 08:34 AM

Here's a strange problem that has just reared it's head on one of my sites. All of a sudden when I go to upload new photos to the gallery, I get this error:

Error creating thumbnail! Error code: 1

Command:

"/usr/local/bin/mogrify" +profile "*" -size 0x450 -quality 80 -geometry 0x450 '/var/www/vhosts/speedsportlife.com/httpdocs/photopost/data/500/thumbs/interceptor_01.jpg'

I am using ImageMagick, and have been since implementation. I haven't changed any permissions or anything of that sort, AND I have Photopost running on two other sites (Licensed!) on the same server with no issues. To make things even more strange, I changed the processing engine to GD2. When I try to upload an image, I get "Sorry, this image type () is not supported yet. "

One other bit of info, the original file gets uploaded to /uploads/1 and remains in there, but a thumbnail is created in /cat#/thumbs ... odd.

I've checked and double checked permissions and can't find anything weird, nor has anything changed on my config. I'm stumped, and I really need to figure this out.

Chuck S · March 19th, 2007, 09:36 AM

Check these as that error for mogrify and gd is all about permissions

1. Make sure permissions are 777 on every level down in uploads and data directories

2. What version of the software are you using? Have they updated your server recently. If so what is the build date? Check your phpinfo?

zerinS4 · March 19th, 2007, 09:42 AM

Chuck,

Permissions are 777 on all those directories...

Photopost Version: 5.5

PHP Version Info:

PHP Version 5.1.1

Quote:

Originally Posted by Chuck S

Check these as that error for mogrify and gd is all about permissions

1. Make sure permissions are 777 on every level down in uploads and data directories

2. What version of the software are you using? Have they updated your server recently. If so what is the build date? Check your phpinfo?

Chuck S · March 19th, 2007, 10:07 AM

Have you tried upgrading to 5.62? Looks to me like your PHP was recently upgraded which answers yes to the 2nd question

zerinS4 · March 19th, 2007, 10:14 AM

Yeah actually that's my next move is to upgrade to 5.62. Just renewed my membership, can you go ahead and approve that so I can get started?

Chuck S · March 19th, 2007, 11:02 AM

Sorry you need to wait for customer service to do that. I just do support and development not order processing.