Voting problems - Adding comments reduces Vote count

Nobody · January 27th, 2007, 12:49 AM

Hi

I've seen this reported by others on here before with no real answer to fix. Our members have been commmenting on "bugs" with voting for a couple of months now

In the latest incident voting had started & person X has 6 votes. But everytime Person X replies to someone's comment on the shot he see's his vote immediately drop down by 1 point. This continued until down to 1 vote & when voting was ended it stayed at 1 vote

In addition others are complaining they see votes against their own shot suddenyl reduce to 1 vote, yet when voting ends, it returns to it's original value.

Are biggest concern here is that members are losing confidence with the software fast, so we would appreciate any fixes asap please.

Tx

Chuck S · January 27th, 2007, 10:07 AM

You can post a test user and url here as well as specific examples of the issue. Upon my initial tests I don't see any issues like this. It also helps to know what version of the software your using because running the latest is always suggested so we are not dealing with already fixed issues.

Teck · January 31st, 2007, 01:07 PM

I have same problem.

We make a mothly contest, and I not allow comments until contest is finished.

When contest finish, I allow comments on that photos and dissable vote permission in the category. Then, when somebody comment a photo, votes return to 1 :S

Chuck S · January 31st, 2007, 08:18 PM

Did you set your category back to regular or voting ratings?

Teck · February 1st, 2007, 03:53 AM

Still on contest rating.

Chuck S · February 1st, 2007, 09:54 AM

I will have to do some testing but possible you can not allow comments if your in contest mode. Will get with the developer and see what I can come up with.

Michael P · February 1st, 2007, 12:46 PM

I am doing some testing on some changes here:

http://www.photopost.com/photopost/s...y.php?cat=6278

Would you mind placing a vote and commenting to see if the vote count changes?

Teck · February 2nd, 2007, 08:54 AM

Done

Before comment:
Votes = 2 (with mine)

After comment:
Votes = 2 (niceeeeeeee

)

Michael P · February 2nd, 2007, 09:06 AM

At the bottom of comments.php, find the line and make the changes in bold:

Code:

Content visible to verified customers only.

We only need to recalc the rating if the image is not in a contest category; that was the problem.

If you moderate your comments, then there is a change in adm-misc.php that has to be made as well. At line 2717 in adm-misc.php:

Code:

Content visible to verified customers only.

Teck · February 2nd, 2007, 09:45 AM

Working perfectly.
Tnx Michael

Teck · July 9th, 2007, 12:01 PM

Michael P, now I detected a little problem.
If a user no vote the contest, and it get finished, then that user can't see the votes.
If enter as guest yes, everybody can see the votes results.

Extrange :S

mondala · July 15th, 2007, 12:49 PM

Is this fix applied to the latest version?

I admin a photopost site and we have to fix the unreliable voting somehow. Hoping I can have owner upgrade to latest version of photopost to address the voting issues.

This is the issue I observed:

contest open
users comment etc
open voting
voting and comments for 2 weeks.
end voting
everything looks fine. top votes were 9,6,4,4
then the author of the winner at 9 votes comments on his own entry thanking all for the feedback etc.
his vote count is then reset from 9 to 1? that one vote was mine.

strange.

Chuck S · July 15th, 2007, 08:59 PM

I do not beleive this is in the build yet but the fix is noted above for you to apply.

Teck · July 16th, 2007, 09:16 AM

Quote:

Originally Posted by mondala

Is this fix applied to the latest version?

I admin a photopost site and we have to fix the unreliable voting somehow. Hoping I can have owner upgrade to latest version of photopost to address the voting issues.

This is the issue I observed:

contest open
users comment etc
open voting
voting and comments for 2 weeks.
end voting
everything looks fine. top votes were 9,6,4,4
then the author of the winner at 9 votes comments on his own entry thanking all for the feedback etc.
his vote count is then reset from 9 to 1? that one vote was mine.

strange.

You have the solution 2 post before...

Quote:

Originally Posted by Michael P

At the bottom of comments.php, find the line and make the changes in bold:

Code:

Content visible to verified customers only.

We only need to recalc the rating if the image is not in a contest category; that was the problem.

If you moderate your comments, then there is a change in adm-misc.php that has to be made as well. At line 2717 in adm-misc.php:

Code:

Content visible to verified customers only.

Chuck S · July 16th, 2007, 09:46 AM

Yes thats the fix noted in the thread correct

mondala · July 17th, 2007, 07:35 AM

Chuck: Thank you for the info.

Teck: I didn't ask for the solution, for maintenance purposes, I asked if it was applied to the latest build.

Dasher · August 4th, 2007, 06:07 AM

Just to add to this...

I have a similar problem with contests. I make a gallery catagorie and at the end of the month turn it into a contest. The ratings people gave turn into votes, so when I start up the voting, there are already many votes present. I have to delete these manually in the database to get them to zero. Resetting using the option in photopost will reset to zero, but on the first vote made, all values revert.

Chuck S · August 4th, 2007, 09:40 AM

Voting problems - Adding comments reduces Vote count

Dasher · August 4th, 2007, 11:20 AM

Tried that, doesn't help. I can't reset the vote values of the pictures.

Chuck S · August 4th, 2007, 12:56 PM

I dont see any issues with that if I have a category set up as contest I can reset vote counts thats how your doing it right