Comment Count and Photo Count Don't Match

Tim L. Walker · January 25th, 2007, 04:03 PM

For some reason, the comment count and the photo count don't match up between the Statistics and Galleries. I've attached a screenshot to show you what I mean. I'll be running a contest shortly that involves these #'s, so I need to get it fixed ASAP.

Thanks in advance.

Chuck S · January 25th, 2007, 05:45 PM

What version of the software you using?

Have you tried doing a scan database in admin and rebuild the counts?

Tim L. Walker · January 26th, 2007, 08:52 AM

I'm using 5.5... and yes, I've tried the scan database a couple of times... :|

Chuck S · January 26th, 2007, 09:29 AM

I would suggest you upgrade to 5.62 and see if this corrects your issue

Tim L. Walker · January 26th, 2007, 01:45 PM

I was hoping you weren't going to say that... :P I'll give the upgrade a try and let you know.

Tim L. Walker · February 28th, 2007, 12:50 PM

Ok, I've upgraded, and the issue remains... other ideas?

Chuck S · February 28th, 2007, 01:10 PM

The statscache is absolute here so the ones in the pal are absolutely correct.

Code:

Content visible to verified customers only.

What happens if you turn off your categories cache in global options and rebuild counts?

I am using 5.62 here and it displays correct so lets try and determine why yours is wrong

http://www.reeftalk.com/gallery/index.php

Tim L. Walker · March 1st, 2007, 08:04 PM

Ok, I turned off categories cache, then rebuilt the counts, photos and comments still don't match. And another problem has arisen - members can no longer edit galleries... when they change their album information and click save, it says the changes are saved, but the changes don't take affect. :S

Chuck S · March 2nd, 2007, 07:55 AM

I am at a loss here. You would have to email support@photopost with ftp info url admin login and phpmyadmin information