5.2 Bug report... Where can I find this slideshow fix?

Johnny Doomo · November 20th, 2006, 04:56 PM

On my 5.2 PP install when told to do a slideshow everything works fine, except when you have a image that was uploaded and the images full size is smaller than the medium size dimensions allowed by PP. Meaning that if no larger image is there, or that when you click on the image it takes you to the larger version, then in the slideshow it shows a redX instead of the image.

Can I please get a fix for this ASAP? If it has already been fixed, can you please direct me to the fix? It's very urgent.

Thank you.

EDIT: Looking closer into the problem I've narrowed it down a little. When I do a properties on the image it shows a path to the image, but I have the on-the-fly image protection on and it doesn't show watermark.php in the properties path at all. Perhaps this will give you an idea if you can only simply tell me where to look or what to change.

EDIT2: I also noticed that the reason it's having trouble showing the image when not using the watermark.php is because the images are placed above my html_public directory, but for some reason the slideshow.php isn't calling the images correctly and using the watermark.php which is of course needed to pull them at all if they are above the web root.

Chuck S · November 20th, 2006, 05:52 PM

I would suggest you upgrade to 5.5 as I dont have 5.2 to even tell you what to do also I know your 5.2 is highly hacked as well. That version is over 1.5 years old.

If your medium threshold is larger than your maximum allowable image thresholds a medium is not created. A large image is always there. It is the medium image that is not always there so I dont quite understand your comments regarding that.

We have this right in watermark.php which looks for the large image in the alternate directory always.

Code:

Content visible to verified customers only.

Johnny Doomo · November 20th, 2006, 10:07 PM

Well it looks like it's still a bug because I tried replacing my slideshow.php and watermark.php with 5.5 files and it still did the same thing. (nether of which I had modified from my 5.2 install either)

Let me explain it more clearly what is happening. My medium size for PP is set to 800x600.

I have it so that the site is set to use watermark.php protection.

My image protection makes it so that the medium and thumbnail are in their regular spots, but the fullsize is above the webroot. This is just the plain image protection that 5.2 offered out of the box.

When I view a slideshow. Any image that it's native size does NOT exceed my medium size of 800x600. Meaning it's smaller than my medium size, then in the slideshow it does not show a picture, it shows a red X.

The image loads fine in all other places except for in the slideshow.

When I do a properties on that image that isn't showing and is only a red X in the slideshow, it gives this result:

http://www.mysite.com/photopost/data/531/SavNKeawe.jpg

So do you see the problem? The image is not in data/531 because it is the native size showing. IT'S the fullsize image, so it's not in the data directory at all. It's in the directory that is protected by PP and is above my webroot.

It appears that this problem has not been fixed at least in 5.5 because I was using 5.5 files for what I believe are the two files that would cause the problem or cause the problem to be fixed. So it needs to call this image using the watermark.php file, but it's not.

Sorry if I was unclear the first time... I also found out more and I started looking at all the pieces of what was going on. Can you please give me a fix for this or show me that it's working on another site in the manner that I've described that it's not working?

Thank you.

Chuck S · November 21st, 2006, 03:05 PM

You need to post a link to your site in this support thread and you can not just replace files from one version into another as that will cause issues.

I posted the code above and it clearly shows that if your not showing a medium it looks in the storage options data directory not the global one so I need to see explicit examples

Johnny Doomo · November 21st, 2006, 03:43 PM

The site is still not launched, nor do you accept PMs. Can I send you an email with it in it?

I don't know how having access to the site will show you from what I've already explained, but I'm fine giving it to you in private, I just don't want it public or people messing around on the site until it's launched. I've uploaded countless pictures and am quite sure that the problem is exactly how I've mentioned it, but perhaps you can think of another reason why it's doing what it's doing.

Chuck S · November 21st, 2006, 05:06 PM

well I use watermarks on the fly and slideshows work fine so hense I dont use 5.2. I had already suggested you upgrade the entire site.

A site link shows me the html of the page etc

Johnny Doomo · November 21st, 2006, 09:25 PM

1. I am not upgrading.

Can you either post your email or PM me your email so I can give you the URL?

Do you have the image protection on so that the fullsize images are protected by being above your webroot? That appears to be where the problem lies. Give me your email so I can privately give you the url and you can check out the html though and see for yourself.

Chuck S · November 22nd, 2006, 09:35 AM

there is an email right in my signature

Just a reminder that your running a 1.5yr old version of the software and if its hacked as well since every site you have I have seen is I can not offer you support till you upgrade to 5.5.