PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Bug Reports

Photopost Pro Bug Reports Post post installation PhotoPost Pro problems here.

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old November 14th, 2006, 06:38 PM   #1 (permalink)
420
Member
Verified Customer
 
420's Avatar
 
Join Date: Nov 2004
Posts: 357
moved to a new server and lost thousands of photos

this is what my gallery moderator has to say about the lost pictures, to try to help you, help us, fix this.


I lost 3 pics & hadn't uploaded for at least 2 weeks....so the affects run deep perhaps.....

HAHA420 & JEFFSGIRLs galleries remain unchanged while madamecrashs gallery now has only 7 or 8 pics in it, she's lost a total of 105+ & I don't know how that happened in the interim of 50 hrs or so.

I have to go through them alpabetically or I'll miss some. With my default setting set to 'Most Active' I started going thru in order.....

Automodulated
audank
AWAJISMAOKE
AK-47weed
Apollo
a'non'y'mous
Andrew86
airkix72
bluebox223
BluntKilla
Burn1bro
biodieselbenz
BlazinAtBradley
BlazinChi
bluemode
bontrager
Brett2theMax
Benis216
then the blackouts skipped 19 members, thot I was done with 'B's, but started up again
brawnhaulageBreathless
baby_tasha_420
b4i2g0c
bedroomeyez_1
Babagadoush
banginbud69
boricua4436...... I checked his last activity & he was here on 10/13/06 last. He was also the very last person on the 'B' list of members (again in order of their activity) & so it affects members whether they were here or not during the server switch.

All of that took an hour before I stopped for some supper and looking thru the site. I don't want to sound pesimistic but I'm reluctant to go through ALL the members just to list them & then having to go back & delete later. IMO if they can or cannot fix these 'As&Bs' will determine how I go thru the rest of the gallery.

And of course those are the members whose galleries were affected in the switch. They all have blacked out pics in them. Some are missing all pics and some not. Some I found had all pics intact on first page of pics.....but as I checked EVERY single page in every single members gallery I found that they could still have MANY pics blacked out on subsequent pages, even when the first page was intact.
420 is offline   Reply With Quote
Old November 14th, 2006, 07:09 PM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 50,346
when you move servers you need to backup and restore all files and change paths in the program and copy over the database.

Given your missing pictures the answer is that you did not transfer all the files and might want to rebackup and reupload the pictures so they show.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Old November 14th, 2006, 07:15 PM   #3 (permalink)
420
Member
Verified Customer
 
420's Avatar
 
Join Date: Nov 2004
Posts: 357
okay, we saved the old files on the old server, so we may be able to do this..
however, if we do, will we lose the photos that have been uploaded in the last week?

thanks chuck!!!
420 is offline   Reply With Quote
Old November 14th, 2006, 09:24 PM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 50,346
No just upload the data directory nothing else no files or database. You just want to upload the pictures.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is online now   Reply With Quote
Old November 14th, 2006, 10:25 PM   #5 (permalink)
Junior Member
 
Join Date: Nov 2006
Posts: 4
Hello & I hope this helps.......

The problem started on the first day of the server switchover. Our admin. 420 noticed blacked out pics (bop) in our 'Recent Photos' (RP) section. 420 pm'd me and asked for me to delete the bop in the RP section. As I was doing this I'd noticed they were members whose pics I'd recently approved. When I was done deleting the bops from that section I'd figured it was as many as I'd just approved & attributed it to the switchover. The gallery seemed fine as I left the site @ 9:00am EST.

After napping I woke to a new pm from 420 asking me to clean up the RP section again as it only contained 4 bop again. First thing I did was go to the Admin Panel & noted no-one else had approved any pics & wondered how they got there. I went to the gallery to clean it up again and noticed the bops even belonged to people that hadn't been on-site in months.

The gallery is now askew. With no order to the damage. A departed friend whose gallery is depended on & looked into by thousands every day is decimated.

Another current friend/member madamecrash lost 1/2 of her 115 or so pics by day two of switchover.....then 50 hours later as noted in 420s post #1 here she'd lost all but 6 or 7, that'd be day 3/4 of switchover, last day right?

The reason for my concern & restoring these pics with their original URLs intact is that dozens/hundreds of threads will lose ALL images caught up in this 'bop' issue.

So the damage really runs deeper than the inconvenience of members having to restore pics they might/might not still have. Some threads will be meaningless w/o the images required for reference. Members grow journals for other patients needs will be erased if not restored 'intact'.

I've read of the possible fix you'd suggested to 420 & that sounds reasonable. I understand we have those files backed up. I'm hoping what I described isn't a virus but sort of feels like that to me as PaRaLyZeD-420 hasn't had an image posted to his gallery since June/July of this yr. & yet he's lost probably over 200 images.


Thanks for all your help and please contact me if you need any more info on what I've seen going on in our gallery.
420GalleryMod is offline   Reply With Quote
Old November 15th, 2006, 02:39 AM   #6 (permalink)
420
Member
Verified Customer
 
420's Avatar
 
Join Date: Nov 2004
Posts: 357
i think my host fixed it with your suggestion chuck, thank you so very much for your help, there were hundreds of people who were freaking out...
on behalf of everyone of us, thank you!
420 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Server crash, lost photos ludachris How Do I? - vBulletin 3.5.X 4 October 30th, 2006 08:56 PM
Moved to new server now problem paprman Photopost Pro Installation & Upgrades 10 October 11th, 2006 06:36 PM
Moved to a new server aacircle Photopost Pro Installation & Upgrades 5 September 5th, 2006 11:09 AM
Moved Server... 1 problem SteveSteve Photopost Pro Installation & Upgrades 1 July 16th, 2006 07:38 PM
moved server now the photos have gone? Sybaris Photopost Pro Installation & Upgrades 2 July 4th, 2006 11:41 AM


All times are GMT -5. The time now is 07:06 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0