Sproradic Voting Results on Index

[kecklor]

Chuck,

We see various results on a contest page we created within PhotoPost. On the thumbnail page it is not consistently tallying the votes. The example attachment shows what I am explaining. For some reason it will not always display the error reporting back the proper amount of votes. When you click through to the image you can tell that the image has gotten more votes than what the thumbnail page is displaying. Any thoughts on what’s going on?
Here is the URL to the promotion.
http://community.statesmanjournal.co...ry.php?cat=543

Of course it will be my luck that when you visit the URL it will display the proper number of votes. That's why I included the screen snap shot.

Thanks

Chuck

[Chuck S]

I am not really following what process your thinking of here how you think the votes are wrong. when you open a cat to contest voting the votes are shown under the photo on show gallery. what are you using as a comparison to come to the conclusion the votes numbers are wrong? You can not compare votes to comments if that is the case. When you start a vote we nullify the ratings on any comment so the slate is cleared.

[kecklor]

The count today is drastically different then what we saw the day prior. For example (on the url I sent) the image under the title "the other me" is currently displaying that it has received 1 vote. Yesterday it had over 20. Then if you look at the comments (exculding acutal text) there is many more than just one.

[Chuck S]

Comments and votes are not the same thing which is what I already explained above thus you can not compare the two. This is where I think your confusion comes from.

If you enable a category to do voting not ratings the ratings are nullified for any comments and the votes are all 0 then votes are tracked until you end the voting

[snoopy5]

Hi Chuck I have the same error on my recent contest. PP 5.62 stand alone version.

I opened a new category for a voting. All images got more or less votes. But for one specific image, it happened now twice, that the votes got deleted and replaced by another number.

I am not talking about comments. Only votes.

i.e. on Monday, the image "xy" had 12 votes. On Tuesday, it has suddenly only 1. Same image, nothing was changed within the gallery or to the image. 3 days later it showed again the old voting number. 4 days later again only 1.

Surprisingly this happens only to one single image. Always the same image, no other images of this contest are showing this problem.

What can be the reasion for this?

All other images had votes below 10. Could that be the reason?

I have contest only in a German PP version. So I could not test it in an English one in case this is the reason.

Thanks in advance

[Chuck S]

Languages have nothing to do with anything

You would need to gather alot more info like who was the last person to rate that image and ask them what they did.

I dont see this issue in a contest so we need info on what exact steps are being done