Comment box is missing

Fortissimo · October 11th, 2006, 10:50 PM

http://www.gottapixel.net/gallery/sh...93/limit/last1

My staff hasn't reported any others but this one, but they also weren't really looking.

For some reason, there is no comment box for this photo. I've looked to make sure that others who uploaded around the same time as this gal has comments, they do. This person isn't in any kind of usergroup that would prevent them from getting comments. Any ideas why this one photo isn't allowing comments?

Chuck S · October 12th, 2006, 08:41 AM

Disable your vbspell hack in vbulletin and look in that hacks thread for a posted fix to work with Photopost products.

Fortissimo · October 12th, 2006, 11:34 AM

I don't have the vbspell hack installed. Never have.

Chuck S · October 12th, 2006, 11:54 AM

well your site is down so I cant see things to say anything else usually there is a hack conflict if the comments box does not appear. Disabling hacks till you see what is causing the problem is the suggested usual course of action.

Fortissimo · October 12th, 2006, 01:34 PM

I went ahead and disabled all hacks, and it did not fix the issue. Comment box does not show up on this one photo. Besides, if it was a hack issue, wouldn't it affect all photos, not just one?

Chuck S · October 12th, 2006, 02:02 PM

well if its one photo you sure the user has not disabled commenting on that one photo as is a new feature in Photopost.

I see also you posted this in the wrong support forum so i am moving it

Fortissimo · October 12th, 2006, 03:51 PM

I didn't even notice that this was an option. I'm sure that is what happened since it's right below the notify.. they probably hit the wrong button. Thanks Chuck.