PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Bug Reports

Photopost Pro Bug Reports Post post installation PhotoPost Pro problems here.

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old October 2nd, 2006, 10:28 PM   #1 (permalink)
Member
Verified Customer
 
Join Date: May 2003
Posts: 177
Timeouts in Admin

Ok, pretty sure I need to adjust either mysql or php but I am getting 'page cannot be displayed errors' in several places in my admin screens.

The first is when you log into the admin, the index page will never display. The second is when using or even trying to view certain categories in the Bulk actions.

Any suggested tweaks for this? I am sure its because of the number of pics I have.

Thanks again!

-Jason
__________________
>>------------------>>

Trackpads.com Largest PP/VBG on the net
http://www.trackpads.com/gallery
trackpads is offline   Reply With Quote
Old October 3rd, 2006, 07:27 AM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 68,070
HMM

Any notes in your server error logs?

You can edit adm-misc.php and add the line in bold

Code:
Content visible to verified customers only.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 3rd, 2006, 08:30 AM   #3 (permalink)
Member
Verified Customer
 
Join Date: May 2003
Posts: 177
Nothing in the error logs at all. Let me try your fix and I will get back to you on it. Thanks!

-Jason
__________________
>>------------------>>

Trackpads.com Largest PP/VBG on the net
http://www.trackpads.com/gallery
trackpads is offline   Reply With Quote
Old October 3rd, 2006, 08:36 AM   #4 (permalink)
Member
Verified Customer
 
Join Date: May 2003
Posts: 177
Nope, no luck, still dies out.

Thanks again,

-Jason
__________________
>>------------------>>

Trackpads.com Largest PP/VBG on the net
http://www.trackpads.com/gallery
trackpads is offline   Reply With Quote
Old October 3rd, 2006, 09:58 AM   #5 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 68,070
HMM no errors in the error log at all?

Thats a tough one if there is nothing to go on.

Okay try in adm-misc.php commenting out this code or temporarily removing it

Code:
Content visible to verified customers only.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 3rd, 2006, 11:57 AM   #6 (permalink)
Member
Verified Customer
 
Join Date: May 2003
Posts: 177
Ok, so-so news! I can get into the admin index now, it pops right up. Thats with the fix from the post above. However I still cannot get into the bulk options menu at all.

You mean the apache error_log correct? Yup no PP errors in there. A few others I got to look at but none for PP.

Thanks again!

-Jason
__________________
>>------------------>>

Trackpads.com Largest PP/VBG on the net
http://www.trackpads.com/gallery
trackpads is offline   Reply With Quote
Old October 3rd, 2006, 12:01 PM   #7 (permalink)
Member
Verified Customer
 
Join Date: May 2003
Posts: 177
And now that I can see my admin index I now realize that I need to upgrade aswell
__________________
>>------------------>>

Trackpads.com Largest PP/VBG on the net
http://www.trackpads.com/gallery
trackpads is offline   Reply With Quote
Old October 3rd, 2006, 12:08 PM   #8 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 68,070
Okay so we know that your directory size is probally so large that we can not stat it. Your script simply times out.

You can try setting this in adm-misc.php where the other edit was noted

ini_set("max_execution_time", 0);

That would prevent the script from timing out but can not say how long it would take to load.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 3rd, 2006, 12:31 PM   #9 (permalink)
Member
Verified Customer
 
Join Date: May 2003
Posts: 177
Well that will get me in atleast one level but after that it still timeouts on any category I try to enter
__________________
>>------------------>>

Trackpads.com Largest PP/VBG on the net
http://www.trackpads.com/gallery
trackpads is offline   Reply With Quote
Old October 3rd, 2006, 12:38 PM   #10 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 68,070
Okay so are you in bulk move or approval?

Bulk Move only brings up two cat boxes you pick two cats and hit submit

Is this what your doing?
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 3rd, 2006, 12:39 PM   #11 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 68,070
With 400,000 images there may need to be special tweaks your site needs
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 3rd, 2006, 12:57 PM   #12 (permalink)
Member
Verified Customer
 
Join Date: May 2003
Posts: 177
Quote:
Originally Posted by Chuck S View Post
Okay so are you in bulk move or approval?

Bulk Move only brings up two cat boxes you pick two cats and hit submit

Is this what your doing?
I dont honestly use it that much, my mods are the ones busting my balls

When you enter the admin, I go to "Bulk Actions" then once I select a drop down choice to view images in a different cat it fails.

I have had some perf issues but I know you guys have been working hard on PP. The large amount of images means I have had to turn off all of the Gallery home cool stuff but its worth it. If you need any admin access just pm and I will send it to you, np.

Thanks again for the help!

-Jason
__________________
>>------------------>>

Trackpads.com Largest PP/VBG on the net
http://www.trackpads.com/gallery
trackpads is offline   Reply With Quote
Old October 3rd, 2006, 01:03 PM   #13 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 68,070
Okay so your not in bulk move

Your in approve images section

Do you have BOTH ini_set lines at the top of adm-misc.php now?
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
THIS MAY HELP stop upload errors and timeouts. elite_admin How Do I? - vBulletin 3.5.X 2 July 2nd, 2006 09:23 AM
Admin page - Online users time doesnt use the GMT offset but the admin log does Silver_2000 Photopost Pro Installation & Upgrades 7 July 11th, 2005 09:40 AM
Admin user account lost admin privileges zentraveller Photopost Pro Installation & Upgrades 5 December 27th, 2004 02:38 PM
Admin login stopped working... backup admin does work... LittleBrother ReviewPost Installation & Upgrades 2 July 1st, 2004 03:58 AM


All times are GMT -5. The time now is 09:46 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0