PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Bug Reports

Photopost Pro Bug Reports Post post installation PhotoPost Pro problems here.

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old October 2nd, 2006, 05:47 PM   #1 (permalink)
Member
Verified Customer
 
Join Date: Dec 2002
Location: Nashville, TN
Posts: 52
Missing comment box?

After a recent upgrade to 5.3 I noticed that the comment box was no appearing at the bottom of the showphoto pages like they should. Soooo I just did an upgrade to 5.5 (greaat new formatting changes, btw!) and I STILL have the same problem. Check it out for yourself and please let me know how I can fix this.

http://gallery.pcapex.com/showphoto....01/limit/views

EDIT: Fix Found!

http://www.vbulletin.org/forum/showp...5&postcount=97

Last edited by GlitterKill; October 3rd, 2006 at 03:32 PM. Reason: Added link for fix.
GlitterKill is offline   Reply With Quote
Old October 2nd, 2006, 05:53 PM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 68,070
For the comments box to appear both the users usergroup needs to have comments permission and in edit categories they usergroup needs to have posting permission as well and the global selector in admin options must be on

which one is not set on your site?

Code:
Content visible to verified customers only.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 2nd, 2006, 06:14 PM   #3 (permalink)
Member
Verified Customer
 
Join Date: Dec 2002
Location: Nashville, TN
Posts: 52
I should have been more clear... The coment boxes worked fine before the recent updates. The permissions in both those areas are correct but they still do not show. No settings were changed during the updates and they worked before the updates.

I am having the same problem on my other site as well:
http://gallery.gameapex.com/showphot...2/limit/recent

Last edited by GlitterKill; October 2nd, 2006 at 06:20 PM.
GlitterKill is offline   Reply With Quote
Old October 2nd, 2006, 06:59 PM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 68,070
I see the quick comments box quite fine on many sites running 5.3 all the way to 5.5

Like stated the comments box is only not going to show if one of the 3 conditions are not met. I even put up the conditional to show what I mean. So what is not set on your system?

You either have globally comments off or usergroup options have posting off or in edit categories for certain or all cats you have no posting priviledges set.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 2nd, 2006, 09:38 PM   #5 (permalink)
Member
Verified Customer
 
Join Date: Dec 2002
Location: Nashville, TN
Posts: 52
I am telling you that all those options are set correctly to allow comments. My gallery has MANY comments in it as I have had it set correctly for years. After the recent updates the comment box disappeared. I also went back and verified the settings are still as they were. I am sending you a PM with my gallery admin login info so you can see it for yourself.

Well, I guess I can't send you a PM for some reason. Let me know how I can get that info to you so you can see for yourself.

Emailing info to you.

Last edited by GlitterKill; October 2nd, 2006 at 09:48 PM.
GlitterKill is offline   Reply With Quote
Old October 3rd, 2006, 10:22 AM   #6 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 68,070
You have a vb hack installed called vbspell which is not compatible. disabling that plugin fixes your issue

http://gallery.gameapex.com/showphot...oto/2227/cat/2
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 3rd, 2006, 03:32 PM   #7 (permalink)
Member
Verified Customer
 
Join Date: Dec 2002
Location: Nashville, TN
Posts: 52
I found a way to have my cake and eat it too... here is the fix for those running PhotoPost with VBSpell:

http://www.vbulletin.org/forum/showp...5&postcount=97

Thanks for figureing that out, Chuck. I bet hacks like this drive you nuts, eh?
GlitterKill is offline   Reply With Quote
Old October 3rd, 2006, 03:49 PM   #8 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 68,070
Yes hacks always drive me nuts

Your going round and round trying to figure things out but yours was easy enough when I could login and see that you had a comments box appear just not fully appearing

Lately the big problem has been users with upload issues because of using symbolic paths not true paths to there data directory. Like 4 in a row.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Comment box problem Linda V Classifieds How do I...? 6 September 17th, 2007 09:15 PM
clean the comment box wfcmod Photopost Pro How Do I...? 2 August 27th, 2006 08:56 AM
Add a comment box blowing out site rmnapa Classifieds How do I...? 2 June 5th, 2006 11:52 AM
Missing 'Enter Description' box cathcane Photopost Pro How Do I...? 8 April 24th, 2006 03:25 PM
comment box rcsmith ReviewPost Suggestions 8 November 2nd, 2005 10:37 PM


All times are GMT -5. The time now is 09:46 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0