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Old December 6th, 2005, 01:26 PM   #1 (permalink)
~Jo
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Error Messages in Uploading and Categories

Ok, first let me say that I know just enough to be dangerous. Enough that I ended up paying for installation.

Our server went down early yesterday and when they finally got up back up and running it appears that whatever they did messed up our ability to upload. Well mine and a few other folks, but others were able to upload fine. Also when I tried to make a new category in the gallery I got an error message too.

The first error messages that I got were:

Warning: copy(/home/ascrappi/.panel/web/photopost/data/500/thumbs/Celebrate.jpg): failed to open stream: Permission denied in /home/ascrappi/.panel/web/photopost/image-inc.php on line 261

Error creating thumbnail! Error code: 1

Command:

"/usr/local/bin/mogrify" +profile "*" -size 100x100 -quality 100 -geometry 100x100 -unsharp 10 '/home/ascrappi/.panel/web/photopost/data/500/thumbs/Celebrate.jpg'

So I was finally able to access our website admin database this afternoon (another issue with the server) and noticed that after reading This Post that my permissions in my photopost files were not set correctly. So I tried to change those according to installation instructions. However, there is every possibility that I did this wrong.

So now when we try to upload we get this error message:

Warning: move_uploaded_file(/home/ascrappi/.panel/web/photopost/uploads/7/1st_baby_bottle.jpg): failed to open stream: Permission denied in /home/ascrappi/.panel/web/photopost/image-inc.php on line 37

Warning: move_uploaded_file(): Unable to move '/var/tmp/phpTGmYHv' to '/home/ascrappi/.panel/web/photopost/uploads/7/1st_baby_bottle.jpg' in /home/ascrappi/.panel/web/photopost/image-inc.php on line 37
A Scrappin' Friendsy Forum Index

Unable to move file [/var/tmp/phpTGmYHv] [/home/ascrappi/.panel/web/photopost/uploads/7/1st_baby_bottle.jpg]

I haven't a CLUE what to do now....any suggestions?

Jo
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Old December 6th, 2005, 02:26 PM   #2 (permalink)
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Yep it seems whatever they did they messed up your folder permissions.

In your photopost directory there are two directories

UPLOADS AND DATA

These two directories and every directory beneath them needs to be set to 777 CHMOD.

You can ftp to the server and right click the directory and hit properties or chmod and set them to 777. Depends on your ftp client
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Old December 6th, 2005, 03:20 PM   #3 (permalink)
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Howdy,

I to recently had server issues that resulted in a hardware reboot. Prior to that, I had no problems uploading. Now I get this:

Quote:
Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 600 bytes) in /var/www/html/photopost/image-inc.php on line 115
Thinking my problem and that of ~Jo might be similar, I checked the permissions and they were actually messed up. However, I went through the UPLOADS and DATA directory and subdirectorys and made sure everything was set to 777. I still get the same error message. Any help much appreciated!

Adios,
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Old December 6th, 2005, 03:35 PM   #4 (permalink)
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Hello that error message tells me your PHP memory is being exhausted.

This is usually brought on my using GD2 as the image processor and uploading big images

You can place a little over ride in your upload file to help

In uploadphoto.php find this

require "pp-inc.php";

add this above

ini_set("memory_limit", "32M");
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Old December 6th, 2005, 03:38 PM   #5 (permalink)
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Thank you. I will try that.
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Old December 6th, 2005, 06:42 PM   #6 (permalink)
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Ok...showing all ignorance here.

On the installation guide it said to set data to 777 and then subcategories 1, 2 and 500. But since we have been using photopost obviously we have made more categories, right, so I need to set all of them to 777? All, oh 50 of them, right? sigh.
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Old December 6th, 2005, 06:54 PM   #7 (permalink)
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Yes all data and uploads directories and there children
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Old December 6th, 2005, 07:04 PM   #8 (permalink)
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ok. this will take a while.

anyone know of a great server? This is the 2nd time things have gone done in the last 3 months and we have had errors that need to be fixed and no one on the tech support has a clue...all I ever get is a C/P message that their system administrators are aware of the problem...but they never fix it.

The upside...I do like learning things I never knew before...always like to learn
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Old December 6th, 2005, 07:15 PM   #9 (permalink)
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Sounds like a wonderful host not

I like westhost.com
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Old December 6th, 2005, 08:41 PM   #10 (permalink)
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Quote:
Originally Posted by Chuck S
Hello that error message tells me your PHP memory is being exhausted.

This is usually brought on my using GD2 as the image processor and uploading big images

You can place a little over ride in your upload file to help

In uploadphoto.php find this

require "pp-inc.php";

add this above

ini_set("memory_limit", "32M");
Howdy,

Got that done. I can now upload one image at a time. They are about 200K each. Trying to do two at a time causes it to crash and I get the same error as above. Can I just up that limit again? Given the size of the limit relative to the images, I would have thought 32M was plenty. However, this stuff is like black magic to me I do share the server with a few other sites and I don't want to do anything that will negatively affect their sites performance wise.

Oh, yes I am using GD2 on the advice of my host.

Adios,
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Old December 6th, 2005, 09:36 PM   #11 (permalink)
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If you have mogrify on the server use that instead. I would not suggest raising it higher
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Old December 6th, 2005, 10:36 PM   #12 (permalink)
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Just wanted to say thank you!!!!! It worked. I successfully uploaded a photo, made a new category and also moved a photo. So things appear to be working again.
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Old December 7th, 2005, 03:14 AM   #13 (permalink)
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Switched to Imagemagick and that seems to have done the trick. Not sure why GD2 was working previously and then stopped. Thanks for the help though Chuck. Do you ever sleep or do anything except post/read here!?
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Old December 7th, 2005, 10:52 AM   #14 (permalink)
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LOL well glad to be of help.

This is my main job Tour. I am here to make sure people get support. I try and do my best

I do take time for myself. If I get tired of looking at the computer screen the beauty of working from home is I can go work out or go for a walk whenever I want.
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