PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Bug Reports

Photopost Pro Bug Reports Post post installation PhotoPost Pro problems here.

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old July 18th, 2005, 03:27 PM   #1 (permalink)
Registered User
 
Join Date: Jan 2005
Posts: 50
what does this mean?(NOT A BUG)

Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 1772 bytes) in /home/shelley/domains/picketfencedesignsforums.net/public_html/gallery/image-inc.php on line 84
pfdwebgal is offline   Reply With Quote
Old July 18th, 2005, 08:46 PM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 66,788
It means your php memory has been exhausted. You can edit your php.ini and increase the memory_limit or in bulkupload.php under this

ini_set("max_execution_time", 0);

add this

ini_set("memory_limit", "24M");
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 26th, 2005, 02:36 AM   #3 (permalink)
Registered User
 
Join Date: Jan 2005
Posts: 50
getting this error again:

Fatal error: Allowed memory size of 25165824 bytes exhausted (tried to allocate 12888 bytes) in /home/shelley/domains/picketfencedesignsforums.net/public_html/gallery/image-inc.php on line 84


i'm guessing i need to do something else other than

in bulkupload.php under this

ini_set("max_execution_time", 0);

add this

ini_set("memory_limit", "24M");

I used this fix before and it seemed to be working but one of my users got this error tonight....

what should I try now?
pfdwebgal is offline   Reply With Quote
Old July 26th, 2005, 11:47 AM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 66,788
well first I would try clearing there uploads directory but you can next after that try changing the 24M to 32M in bulkuploads.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 26th, 2005, 11:59 AM   #5 (permalink)
Registered User
 
Join Date: Jan 2005
Posts: 50
uploads directory? how would I do that?
pfdwebgal is offline   Reply With Quote
Old July 26th, 2005, 12:05 PM   #6 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 66,788
You would need to ftp to the server and go to the uploads directory under your gallery directory. There will be a bunch of numeric directories just view her userid directory. Is there tons and tons of files in there. If so delete them as thats what is causing this your server can not handle that many files at once.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old September 9th, 2005, 10:24 AM   #7 (permalink)
Registered User
 
Join Date: Jan 2005
Posts: 50
I am still having to mess with this error. It comes back at least once or twice every two weeks. I go in and clean out folders when it comes up but it's taking a lot of time to check every folder. Is there a fix for this that will affect all the folders?
pfdwebgal is offline   Reply With Quote
Old September 9th, 2005, 10:57 AM   #8 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 66,788
I would suggest making sure you are running the latest version.

We unlink any unprocessed files.

We unlink processed files once they are uploaded as well to

So if your server is not deleting the processed files then this would be a server issue. It all depends on your situation and version your running. As stated the present code deletes a non processed file.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 9th, 2005, 05:22 PM   #9 (permalink)
Registered User
 
Join Date: Jan 2005
Posts: 50
I am still having problems with this. I'm always having to go through all the folders and delete things. Is there any way to fix this?
pfdwebgal is offline   Reply With Quote
Old October 9th, 2005, 06:52 PM   #10 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 66,788
Well if your uploads directory is not allowing the scripts to delete files that are processed then all you can do is delete them manually

Is this what your telling us that your files after being processed are not being deleted? If thats the case your server is not allowing the process
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 10th, 2005, 10:49 AM   #11 (permalink)
Registered User
 
Join Date: Jan 2005
Posts: 50
no...they won't even process. after the "the images are being processed" that error comes up. Nothing is processed. It usually happens when someone tried to upload really big images (and yes I've told them to keep them below 600x600 pixels) or numerous images at once. But because it's maxed out or whatever, no one else can upload until the uploads folders are emptied. I was just wondering if there was something I could do so that it doesn't happen all the time...
pfdwebgal is offline   Reply With Quote
Old October 10th, 2005, 10:55 AM   #12 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 66,788
You did not follow my last comment I think. Image processing works after you clear the uploads directory right?

What I am saying is say you upload an image called say upload2.jpg and it is processed we issue a command to delete the file out of the uploads directory and it should be deleted. If it is not deleted after the image is processed then your server is not allowing it. So basically what happens is once you get too many files in a persons upload directory then php times out

We need more information to assist here.

Is what I describe above happening? If you upload and process a file does it still exist in your uploads directory after processing?
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 10th, 2005, 11:56 AM   #13 (permalink)
Registered User
 
Join Date: Jan 2005
Posts: 50
what is happening is that after the files are selected to be uploaded...the next screen says "your files are being processed" then after that this fatal error comes up and it goes back to the main page of the gallery. No files are uploaded. they are still in the uploads folders. it happens when they try to upload an image over 1000x1000. I have the settings set to a maximum of 700x700 and told them nothing over 600x600. even if the file is bigger than 700x700, it will try to process them but will come back with this fatal error.
pfdwebgal is offline   Reply With Quote
Old October 10th, 2005, 12:17 PM   #14 (permalink)
Registered User
 
Join Date: Jan 2005
Posts: 50
this is the error I just got:

Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 6144 bytes) in /home/shelley/domains/picketfencedesignsforums.net/public_html/gallery/image-inc.php on line 84
pfdwebgal is offline   Reply With Quote
Old October 10th, 2005, 03:59 PM   #15 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 66,788
I was under the assumption you had already applied the fix above

Your issue is the same one you have always had here. Your server has php memory set to 8MB and that is not enough for your GD to process multiple images without failing

You can re-apply the suggestion in post 2 to see if that helps. The error is caused by your server's php memory limit and not the script itself
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
PhotoPost Admin Photo Approval Interface bug(NOT A BUG) Johnny Doomo Photopost Pro Bug Reports 7 October 26th, 2005 01:08 PM
Upload Category is weird. (my last bug report I swear!)(NOTA BUG) rcsmith ReviewPost Bug Reports 1 October 25th, 2005 09:25 PM
5.2 Bug: Random images on main page do not change on refresh(NOT A BUG) South Fork Photopost Pro Bug Reports 3 October 4th, 2005 10:52 PM


All times are GMT -5. The time now is 06:47 AM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0