PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |

Go Back   PhotoPost Community > PhotoPost Support > PhotoPost Pro Support Forums > Photopost Pro Bug Reports

Photopost Pro Bug Reports Post post installation PhotoPost Pro problems here.

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old July 6th, 2005, 09:21 AM   #1 (permalink)
Member
Verified Customer
 
Join Date: May 2005
Location: Brazil
Posts: 63
Notify by email not working(NOT A BUG)

When the users upload a photo put yes in this option:
"Want to be notified by email when users post replies?"

The users are just notify if after upload the photo click in "Receive Email Updates ".

This happened after the last update in my gallery - Pro, v5.12 (6/27/05 3:21 PM Build)

Thank you
melgama is offline   Reply With Quote
Old July 7th, 2005, 09:00 AM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,686
Hello

You have a url and a test login that we can try uploading to your site.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old July 7th, 2005, 09:37 AM   #3 (permalink)
Member
Verified Customer
 
Join Date: May 2005
Location: Brazil
Posts: 63
I sent for you... Thanks
melgama is offline   Reply With Quote
Old September 3rd, 2005, 04:50 AM   #4 (permalink)
Member
Verified Customer
 
Join Date: May 2005
Location: Brazil
Posts: 63
Iīm still waiting for a update that can resolve this problem.
melgama is offline   Reply With Quote
Old September 3rd, 2005, 06:53 AM   #5 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,686
I dont see any issue here and this thread is quite old like months but at any rate download 5.14
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old September 6th, 2005, 04:05 PM   #6 (permalink)
Member
Verified Customer
 
Join Date: May 2005
Location: Brazil
Posts: 63
Yes... this topic is old but the problem still exist and is old too - since you saw my gallery Iīm wainting an answer about this... I canīt believe that the problem is only with me and my users...
Maybe because my poor english you canīt understand me but I can put some prints if you want.
melgama is offline   Reply With Quote
Old September 6th, 2005, 05:29 PM   #7 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,686
Have you downloaded 5.14 and tested?

Want to be notified by email when users post replies? If I mark yes to recieve notifications I surely get them
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old September 6th, 2005, 06:05 PM   #8 (permalink)
Member
Verified Customer
 
Join Date: May 2005
Location: Brazil
Posts: 63
Yep! My husband put a photo there marking YES to receive notifications http://www.melgama.com/galeria/showphoto.php?photo=1153 - I sent two comments but he doesnīt receive any e-mail.
melgama is offline   Reply With Quote
Old September 6th, 2005, 06:15 PM   #9 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,686
Does your site send email as in set up to do php mail?
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old September 6th, 2005, 06:16 PM   #10 (permalink)
Member
Verified Customer
 
Join Date: May 2005
Location: Brazil
Posts: 63
ok Iīll try to do this... tkanks
melgama is offline   Reply With Quote
Old September 7th, 2005, 07:56 AM   #11 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,686
Basically I do not see an issue here. Your server must send php mail and 2 things need to happen here. In admin options in admin you need to have this set to YES

Allow users to be notified of new posts via email?

Then a user needs to explicitly mark yes to be notified of all new comments on there photo when they upload it. This will insert a notify insert into the notify table as seen by this code in image-inc.php when a photo is uploaded.

Code:
Content visible to verified customers only.
So again the global switch to allow notifications needs to be turned ON and the user has to specify they want to be notiffied and your server needs to send out email. I have tested this every which way and it works fine.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old September 8th, 2005, 02:24 PM   #12 (permalink)
Senior Member
Verified Customer
 
iloco's Avatar
 
Join Date: May 2003
Location: Va
Posts: 528
After the upgrade to 5.14 I (Admin) am not getting notices when a user uploads an image to my gallery. I was able to receive an email each time when using 5.13.
Noticed this today and wonered what had happened.
So something has happnened in 5.14 that was working for me in 513.
I have for Admin set to yes set to receive emails when a user uploads a picture.

My Site
user: test
pass: test

I can give admin access if needed.

Last edited by iloco; September 8th, 2005 at 02:36 PM.
iloco is offline   Reply With Quote
Old September 8th, 2005, 02:50 PM   #13 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,686
Nothing has changed there.

Code:
Content visible to verified customers only.
If you have the upload notify for admin set to yes you should get an email unless of course your server host has changed your php mail configuration or something. I get email notifications using photopost 5.14

You sure they did not add that fifth email paramter thing?
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old September 8th, 2005, 03:10 PM   #14 (permalink)
Senior Member
Verified Customer
 
iloco's Avatar
 
Join Date: May 2003
Location: Va
Posts: 528
I have sent a ticket to athomhost asking if anything has been changed in last few days with regard to changes on server for emails.
Will let you know what they say as soon as get an answer.

I was getting emails when a user uploaded a picture before the upgrade so not sure what or where the problem is.
iloco is offline   Reply With Quote
Old September 8th, 2005, 03:28 PM   #15 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,686
No problem given the fact I am using 5.14 on a production site and get emails and looking at the code I can't offer any suggestions other than the fact that maybe your email setup changed. The coding I posted above is pretty specific and I do not see any errors at all there in image-inc.php in regards to new uploads.

If you have Notify Admin of New Uploads? set to YES and the user uploading is not an admin then you will be notified of the upload providing of course mail is working
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old September 8th, 2005, 03:33 PM   #16 (permalink)
Senior Member
Verified Customer
 
iloco's Avatar
 
Join Date: May 2003
Location: Va
Posts: 528
I have checked my forwarding in my server cpanel and it is set as has always been.
So nothing has changed in my settings. I am waiting on my host's reply and then if they say nothing has changed then I have no idea why not receiving emails when user uploads an image when I have admin set to yes to receive email.
Would any other setting effect this change.
iloco is offline   Reply With Quote
Old September 8th, 2005, 04:45 PM   #17 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,686
No the only thing it can be if you have the setting set to YES is that your mail on the server is locked down or needs the fifth parameter or is not set up properly.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old September 8th, 2005, 04:50 PM   #18 (permalink)
Senior Member
Verified Customer
 
iloco's Avatar
 
Join Date: May 2003
Location: Va
Posts: 528
After doing some investagating I have found I am not receiving emails from post and replys that I have forums set to send to me as admin.
I am waiting on reply from host why this has happened with my emails.
Reason I thought it was Photopost is its only thing I had noticed but after farther looking I see my forum is not sending emails as well.
Sorry for not checking farther before posting here.
iloco is offline   Reply With Quote
Old September 9th, 2005, 10:05 AM   #19 (permalink)
Senior Member
Verified Customer
 
iloco's Avatar
 
Join Date: May 2003
Location: Va
Posts: 528
My email is working now. I sent my host a email but haven't got a reply back from them.

Last edited by iloco; September 9th, 2005 at 10:08 AM.
iloco is offline   Reply With Quote
Old September 9th, 2005, 10:46 AM   #20 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,686
ah you edited your post above okay glad your host got your php mail working
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
change notify by email default to yes? scrapster Photopost Pro How Do I...? 15 July 7th, 2010 09:18 AM
Email address to notify of new uploads/posts JoyB Bugs From 1.0.0 2 July 1st, 2005 12:37 AM
Notify via PM instead of Email trackpads vBGallery Suggestions 0 January 22nd, 2005 08:18 PM
"Use email to notify users?" NSXTC General Discussion 1 July 6th, 2004 09:38 AM


All times are GMT -5. The time now is 12:41 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0