Notify by email not working(NOT A BUG)

[snoopy5]

Originally Posted by melgama

When the users upload a photo put yes in this option:
"Want to be notified by email when users post replies?"

The users are just notify if after upload the photo click in "Receive Email Updates ".

This happened after the last update in my gallery - Pro, v5.12 (6/27/05 3:21 PM Build)

Thank you

I have the exact same problem both in PP 513 and 514. In PP 5.14 it gets even worse.

A. PP 513

1. e-mail notification is set to "yes" as a default, but suer does not get any mails.

2. If user clicks on his image on "Want to be notified by email when users post replies" it works.

B. PP 514

1. Same as in PP 513: e-mail notification is set to "yes" as a default, but suer does not get any mails.

2. If user clicks on his image on "Want to be notified by email when users post replies" it does NOT work. So in PP 514, theer is no way at all for the user to get mails about comments.

I doublechecked in admin and everything is set to "yes". And the admin is correctly getting all e-mail notifications. So my mail system seems to work properly.

I use in both, PP 513 and PP 514 internal registration sytem. So NO vbulletin.

How can I fix this bug asap?

Thanks in advance

[Chuck S]

I would help if I could but I dont see a bug here. In comments.php is this code to send out emails if usenotify is on and message is not empty

Content visible to verified customers only.

Here is the email I get send not as admin but as regular user when I comment on a photo that I have marked to get notification on

Content visible to verified customers only.

So I guess your issue is to see what old files are hanging around. Is you code as I post above?

[snoopy5]

Hi

I deleted now all PHP files in the root directory and all .tmpl files in the template directory. I copied afterwards all new PP514 into these directories.

It works now partially again, but still not 100%.

If a user uploads an image and set notification in the upload window to "yes", he still gets no mail.

If he later on gets to his image in the gallery, below the image is still the link "Receive Email Updates". So it seems that there is a broken connnection between what the user wants to set during upload of that image and what the system is saving in the database.

If the user then clicks in the gallery below his image on "Receive Email Updates", he gets all mails and below the image the text link also changes to "Disable Email Updates". So this seems to work now.

So we have to find the reason why the settings during the upload are not really accepted. There is no indication (nor error message etc.) during upload for this. I tested this with several account and several images.

Since this is a stand alone installation (no integration), I doubt that I have to delete and overwrite also other files than those mentioned above, right?

[Chuck S]

If a user uploads an image and set notification in the upload window to "yes", he still gets no mail.

Try this and see if something gets put into the notify table

I dont see anything that stands out to me in the code and if I mark a photo notify set to yes a notification in the notify table gets entered

[snoopy5]

Originally Posted by omegatron

Try this and see if something gets put into the notify table

What do you mean with "try this" ?

i do not see any code attached...

[Chuck S]

What I mean is upload a photo and mark it notify to yes. Does an entry get into your database?

I tried on my install and yes it does

[snoopy5]

Originally Posted by omegatron

What I mean is upload a photo and mark it notify to yes. Does an entry get into your database?

I tried on my install and yes it does

I checked in the notify tables and no entry is appearing after setting notify to "yes" in upload window. I made it with an account which has no images at all yet, just to be sure.

After that I went to the image in the gallery and clicked on "Receive Email Updates". Now I can see that the userid is appearing in the notify table in the database.

If I click afterwards again on "Disable Email Updates", this userid disappears in the notify table of the database.

So I would say it is 100% sure, that no database entry is made during the upload image setting option.

How can I fix this?

[Chuck S]

I guess now I would need more information on your setup to see why it works for me and not you.

[snoopy5]

Originally Posted by omegatron

I guess now I would need more information on your setup to see why it works for me and not you.

All 2 galleries are on the same server. So technically there should be no difference. I investigated further.

Both mentioned installations have been german versions of PP513 -> 514

I tried now the 513 to 514 upgrade with a third gallery:

- again on the same server
- again same way of upgrading
- again same files

so the only difference is the language file.

And surprisingly, on this third gallery (english language) it works 100% correct.

So the bug must have to do with the choosen language. I guess there is somewhere the "yes" and "no" option hardcoded and if it is "ja" and "nein" instead of the english terms, nothing happens.

I know that the yes and no option is in uploadphoto.tmpl file hardcoded:

--------------

if ( $Globals['usenotify'] == "yes" && $User['userid'] != 0 ) {
echo<<<PPPRINT
<tr>
<td class="{$Style['tddetails']}" align="left">{$Globals['pp_lang']['notify']}</span></td>
<td class="{$Style['tddetails']}" align="left"><select name="notify"><option selected="selected">{$Globals['pp_lang']['no']}</option><option>{$Globals['pp_lang']['yes']}</option></select></td>
</tr>
PPPRINT;
}

--------------

So probably this has something to do with the bug.

Any ideas what has to be changed?

[Chuck S]

Ah now we get to the matter add the code in bold

In uploadphoto.tmpl

<td class="{$Style['tddetails']}" align="left"><select name="notify"><option selected="selected" value="no">{$Globals['pp_lang']['no']}</option value="yes"><option>{$Globals['pp_lang']['yes']}</option></select></td>

[snoopy5]

Originally Posted by omegatron

Ah now we get to the matter add the code in bold

In uploadphoto.tmpl

<td class="{$Style['tddetails']}" align="left"><select name="notify"><option selected="selected" value="no">{$Globals['pp_lang']['no']}</option value="yes"><option>{$Globals['pp_lang']['yes']}</option></select></td>

Bingo!

it works...

[Chuck S]

This is something we fixed a while back and it snuck back in HMM