Can't approve photo's/Can't copy images in IPS

Bap · June 1st, 2005, 01:40 PM

I had you guys do my upgrade to 5.1. After the upgrade Images upload fine....and go to queue fine.However they don't show up after I approve them..and remain in the queue.

Second issue is when using image protection when I edit the fields I still get an error saying I need to enter both fields..which I have done.

chuck if you read this please get back to me on my integration.
Thanks
Bap

Chuck S · June 1st, 2005, 05:43 PM

Brad you need to reply to the multiple emails I have sent you about your integration options

Check your email trash bin as if your not getting my emails the past 2 days then give another email to send to your on as I get your emails but you have replied to none of mine

Your upgrade was done a couple days ago and was just updated with the build that came out yesterday addressing any known issues so retest your issues and see if there are any issues

imagemaniac · March 19th, 2013, 04:44 PM

I also have a problem regarding image Approval

Firstly My gallery is not set up to que images for approval but it seems that all the images are going into an approval que and I cannot approve them.

My gallery was upgraded to the latest version very recently so not sure how to fix this

Chuck S · March 19th, 2013, 04:55 PM

Not sure what you mean you would have to provide examples. If an image is being moderated then you need to approve it. You can turn off moderation in the admin panel under edit usergroups.

imagemaniac · March 19th, 2013, 04:58 PM

Hi Chuck

Yes Im confused to one of my users uploaded some images today and has reported he cannot see them I have looke in the moderation que and there are literally hundred of images that seem to be waiting for me to approve them however my gallery is not set up to require moderation. Whats more i have to view a partyicular gallery to see images that are qued. when i click the moderate images button i dont see any images unless i choose a specific gallery. the only options it gives me are delete or leave but when click leave nothing happens?

imagemaniac · March 19th, 2013, 05:03 PM

I have just uploaded an image and It works fine, I wonder if the suer is having an issue at their end when uploading pics? and that there is nothing wrong with the gallery?

Chuck S · March 19th, 2013, 05:17 PM

well all depends what there error is you need more info from them.

imagemaniac · March 19th, 2013, 05:18 PM

The user reported that he had uploaded 6 images to a particular gallery category but after uploding was successful the images did no appear in the selected category

Chuck S · March 19th, 2013, 05:49 PM

Well are sure he is uploading images smaller than your maximum PHP upload filesize allowed which might be 2mb. If he uploads an image larger than PHP allows your server drops it before our application can process it hense there is nothing to process. I think that might be your issue. The application is limited to your PHP setup.

Chuck S · March 20th, 2013, 08:17 AM

You can check in your admin panel under phpinfo what your maximum allowed filesize to uploaded is.

imagemaniac · March 21st, 2013, 10:49 AM

Chuck thanks for your help
The problem is now resolved and was not an issue with the software but more an issue with the file names of the images the member was trying to upload.

Chuck S · March 21st, 2013, 11:16 AM

not a problem enjoy your day let us know if you have further questions.