PhotoPost Community - Contact Seller Yahoo.com Issue

We have PHP Classifieds 2.42 integrated with PHPBB.

In the last two weeks yahoo.com's mail service has started to bounce all contact seller emails from classifieds. You can only get these emails when you turn off their spam protection which is turned on by default.

The email user function with in PHPBB gets through to the accounts fine.

Maybe a programming tweak needed in PhotoPost Classifieds?

In the meantime I've completed the form below and sent to yahoo to have us put in their whitelist. I post it here as it took me over a week to get it and others may find helpful.

David

Thank you for contacting Yahoo! Customer Care.

If emails sent by your servers are having delivery problems or being
delivered to the Yahoo! Bulk Mail folder and you would like to prevent
this from occurring, please complete the following application below to
help us determine where your email is most appropriately delivered. We
ask that you provide responsive, complete and truthful information.
Please note that by submitting this information to Yahoo!, you agree to
adhere to the Yahoo! Terms of Service (TOS). You may review these Terms by visiting:

http://docs.yahoo.com/info/terms/

If you do not have an IP address solely dedicated for your email, please we recommend that you forward this questionnaire to a representative of
your mail service provider, as we will need to evaluate their overall
mailing practices and policies rather than yours.

In addition, this application process is not a guarantee for delivery to our users' Inbox. Individual user filtering preferences may override
system-wide settings. If Yahoo! is made aware of any indication that
your answers are false or inaccurate, or that your mailing practices
have changed, we may, in our sole discretion, take appropriate action,
including but not limited to directing email to the Bulk Mail folder and refusing to evaluate any future questionnaire submissions for a period
of six months.

Please know if your application is missing any answers or if your mail
servers or IP addresses are configured incorrectly, it may prolong the
application process.

To begin this application process, we would appreciate you taking the
time to provide us with the information requested below:

1. Do you rent, lease, buy or otherwise obtain email addresses from
companies, individuals, organizations, or websites (other than those you
own) that do not indicate the recipient will receive email from you or
your organization?

a. If yes, do you explicitly send an opt-in confirmation email to the email addresses you have acquired?
i. If yes, please send a text-only example of this email.

b. If no, please explain your purpose for sending email to Yahoo!
users.

2. How do you verify that the true owner of the email address you have
obtained has agreed or subscribed to receive your mailings?

3. Do you offer list management or email services for other companies
(i.e., as an ASP)? If so, please provide us with your standards for
accepting your clients' email lists.

4. Do you rent, lease, sell, or otherwise give email addresses to other
companies, individuals, organizations, or affiliates without providing
notice to the email users that they will be subscribed to the buyer's
specific email list?

5. Please indicate the information below pertaining to mailings.

a. How frequently do you send mail to Yahoo! users in a given month?

b. If you send email to lists of addresses, how many emails are sent
for the average mailing?

c. If you are an ASP, what has your average client mailing frequency
been over the past six months?

6. Please specify your policies pertaining to both soft (4xx) and hard
(5xx) SMTP response codes or bounce messages.

a. Do you remove email addresses from your distribution list if
emails to them bounce?
Soft:
Hard:

b. How many bounced emails are required before you consider an email
address to be inactive and discontinue communication?
Soft:
Hard:

i. After an email address reaches your bounce limit, how long
(i.e., minutes, hours, etc.) does it typically take to remove the email
address from your distribution list?
Soft:
Hard:

c. Are the any circumstances under which you ignore the standard
definitions of 4xx being temporary and 5xx being permanent, and instead
apply your own non-standard interpretation? If so, when/what/how?

7. If a user requests removal from your distribution list, how long
(i.e., minutes, hours, etc.) does it typically take to remove the email
address?
When user clicks an unsubscribe link (if applicable):
When user requests removal:
Other:

8. If a user is removed from your distribution list, what happens to
that email address in your database?

9. Please copy and paste a text-only example of your most recent mailing INCLUDING full Internet headers, preferably one that was delivered to
the Bulk Mail folder. Please do not send the example as an attachment
as we will be unable to access it.

Within a Yahoo! Mail account, you can display this information by
clicking the "Full Headers" link located within the message in the
bottom right-hand corner.

10. Please provide all of the ACTIVE email IP address(es) and domain
names you are currently using to send your mailings including notes with regards to dedicated or shared status for each. We do request email
administrators to describe which of their clients corresponds to each IP address. Please submit this information in the following format:

IP Address: xxx.xxx.xxx.xxx
Mail Server Domain Name: server_name.domain.com
Notes: dedicated IP, shared IP, shared domain/list server

At this time we can only consider active and correctly configured mail
servers/IPs for possible addition to the whitelist.

11. Are these IP addresses dedicated solely for your company's mailings? If not, please specify which IP addresses of your email servers that are
used only by your organization. Please use the following format:

IP Address: xxx.xxx.xxx.xxx
Mail Server Domain Name: server_name.domain.com
Notes: billing, employee newsletter, company in-house information
only

12. Are you planning on utilizing DomainKeys
(http://antispam.yahoo.com/domainkeys) to authenticate your mailings?
If so, when do you plan to fully implement and use DomainKeys?

13. Please provide the "From" address(es) in the mailings you send.

14. Please provide the URL of your web site.

15. Please provide the URL of your Privacy Policy and other relevant
policies.

16. Please provide the URL of the site at which users opt-in to receive
your mailings.

17. Finally, please provide the following contact information:
Company name:
Postal Address
Street:
City:
State:
Zip Code:
Country:
Key contacts
Name:
Title:
Email address:
Phone number:
Contact email address for important service announcements:

Once you have completed your application, please send your answers to:

mail-abuse-bulk@cc.yahoo-inc.com

IMPORTANT REMINDER: Due to security purposes, our custom messaging
system is unable to access attachments. As such, as opposed to sending
an attachment, we will need you to copy and paste a text-only copy of
any sample email that you are providing us.