PhotoPost Photo Gallery Sales PhotoPost Sales Toll Free Phone Number
Mon-Fri 9am-4pm EST
  PhotoPost Photo Sharing Photo Gallery    Visualize community tm
| | | | | | | | |
Old October 27th, 2011, 08:29 PM   #1 (permalink)
Member
Verified Customer
 
Crow's Avatar
 
Join Date: Dec 2003
Location: Michigan. USA
Posts: 201
Unhappy blank gallery

Fresh install on vB 4.1.7.
All paths are set and correct, all urls are set and correct, but when you click on the gallery tab link you get a blank page, and I am getting an error log with the included errors...


Code:
Content visible to verified customers only.
__________________
Harley-Davidson Community!
Crow is offline   Reply With Quote
Old October 28th, 2011, 07:02 AM   #2 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,662
Have you tried actually downloading and using the current 3.01 vbgallery?

I have a test vbgallery installed on 4.17
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 28th, 2011, 07:21 AM   #3 (permalink)
Member
Verified Customer
 
Crow's Avatar
 
Join Date: Dec 2003
Location: Michigan. USA
Posts: 201
Quote:
Originally Posted by Chuck S View Post
Have you tried actually downloading and using the current 3.01 vbgallery?

I have a test vbgallery installed on 4.17
Really?
Of course I have 3.01!

Wow is this really the type if condescending support paid members get?
__________________
Harley-Davidson Community!

Last edited by Crow; October 28th, 2011 at 07:32 AM.
Crow is offline   Reply With Quote
Old October 28th, 2011, 07:49 AM   #4 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,662
Like I suggested redownload the code and upload all the files and run the install script and reinstall all the templates plugins phrases.

You are using older code that was downloaded and installed BEFORE 4.17 ever hit the streets.

If you do not want a gallery that is so closely tied into every last version of vbulletin that is released you can switch to Pro but vbGallery explicitly has to be upgraded more than likely anytime you upgrade the forum.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 28th, 2011, 11:20 AM   #5 (permalink)
Member
Verified Customer
 
Crow's Avatar
 
Join Date: Dec 2003
Location: Michigan. USA
Posts: 201
Quote:
Originally Posted by Chuck S View Post
Like I suggested redownload the code and upload all the files and run the install script and reinstall all the templates plugins phrases.

You are using older code that was downloaded and installed BEFORE 4.17 ever hit the streets.

If you do not want a gallery that is so closely tied into every last version of vbulletin that is released you can switch to Pro but vbGallery explicitly has to be upgraded more than likely anytime you upgrade the forum.
Well I downloaded the files (product_vbgallery_3.01.zip) lastnight, but I will go and download it right now and re-upload and try again. Seems as tho the only page that is blank and giving the errors is the index page, as browseimages.php,managecats.php,stats.php,upload.php,moderate.php all work without error...
__________________
Harley-Davidson Community!
Crow is offline   Reply With Quote
Old October 28th, 2011, 11:50 AM   #6 (permalink)
Member
Verified Customer
 
Crow's Avatar
 
Join Date: Dec 2003
Location: Michigan. USA
Posts: 201
Well that did nothing, I even used a different FTP program thinking that could of been the issue..
__________________
Harley-Davidson Community!
Crow is offline   Reply With Quote
Old October 28th, 2011, 11:52 AM   #7 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,662
Redownload the build again upload all files and use the install option to reinstall all plugins templates phrases.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 28th, 2011, 11:58 AM   #8 (permalink)
Member
Verified Customer
 
Crow's Avatar
 
Join Date: Dec 2003
Location: Michigan. USA
Posts: 201
Quote:
Originally Posted by Chuck S View Post
Redownload the build again upload all files and use the install option to reinstall all plugins templates phrases.
done, and no difference, not sure how many time we must go over this till you believe me that there is an issue...

Code:
Content visible to verified customers only.
New error
__________________
Harley-Davidson Community!
Crow is offline   Reply With Quote
Old October 28th, 2011, 12:09 PM   #9 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,662
try this on line 730 of functions_gallery.php file in the forum includes directory add the line in bold or redownload and upload the file again.

Code:
Content visible to verified customers only.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 28th, 2011, 12:12 PM   #10 (permalink)
Member
Verified Customer
 
Crow's Avatar
 
Join Date: Dec 2003
Location: Michigan. USA
Posts: 201
Quote:
Originally Posted by Chuck S View Post
try this on line 730 of functions_gallery.php file in the forum includes directory add the line in bold or redownload and upload the file again.

Code:
Content visible to verified customers only.
that line was already in the file.

*Edit* - after checking that code, I went ahead and re-downloaded the files once again and re-uploaded the files and it seems the gallery is working.
__________________
Harley-Davidson Community!
Crow is offline   Reply With Quote
Old October 28th, 2011, 12:29 PM   #11 (permalink)
Member
Verified Customer
 
Crow's Avatar
 
Join Date: Dec 2003
Location: Michigan. USA
Posts: 201
Thanks for the quick attention with this matter, I just have one last issue, the stats block on the gallery looks broken...
__________________
Harley-Davidson Community!
Crow is offline   Reply With Quote
Old October 28th, 2011, 12:33 PM   #12 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,662
Yes you checked a line at around 620 not 730 of that file.

I would have to have a link to see what you mean. The only thing I have to go by is my test site and the stats seem fine from what I am seeing. Could be a custom style issue one never knows without seeing the issue.

PhotoPost vBGallery
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 28th, 2011, 12:41 PM   #13 (permalink)
Member
Verified Customer
 
Crow's Avatar
 
Join Date: Dec 2003
Location: Michigan. USA
Posts: 201
Quote:
Originally Posted by Chuck S View Post
Yes you checked a line at around 620 not 730 of that file.

I would have to have a link to see what you mean. The only thing I have to go by is my test site and the stats seem fine from what I am seeing. Could be a custom style issue one never knows without seeing the issue.

PhotoPost vBGallery
Reefpost Gallery

mine doesn't look like yours, using the default vb style.
__________________
Harley-Davidson Community!
Crow is offline   Reply With Quote
Old October 28th, 2011, 01:17 PM   #14 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,662
You have reinstalled all templates phrases plugins through the install script?

Your images are missing and looks like some of your gallery css is missing like the whos online css.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 28th, 2011, 01:33 PM   #15 (permalink)
Member
Verified Customer
 
Crow's Avatar
 
Join Date: Dec 2003
Location: Michigan. USA
Posts: 201
Quote:
Originally Posted by Chuck S View Post
You have reinstalled all templates phrases plugins through the install script?

Your images are missing and looks like some of your gallery css is missing like the whos online css.
Just did it again...
__________________
Harley-Davidson Community!
Crow is offline   Reply With Quote
Old October 28th, 2011, 01:52 PM   #16 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,662
Okay your image is showing now unlike last time I viewed.

Have you tried turning off all plugins except vbgallery see if that makes a difference?

The issue as I see if viewing your gallery css is your whos online class is empty

Code:
Content visible to verified customers only.
whereas mine is not

Code:
Content visible to verified customers only.
My suggestion is to edit your adv_gallery_index.css template and make sure the contents are like this as I would think maybe you edited your css at some point.

Code:
Content visible to verified customers only.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 28th, 2011, 02:07 PM   #17 (permalink)
Member
Verified Customer
 
Crow's Avatar
 
Join Date: Dec 2003
Location: Michigan. USA
Posts: 201
so just replace the code in my adv_gallery_index.css to what you have listed above??

*Edit* - none of my gallery templates have been edited in anyways...

*Edit* - Another issue is the image block on the forumhome, all the images are squished together, they don't have the spacing like on youre test site..
__________________
Harley-Davidson Community!

Last edited by Crow; October 28th, 2011 at 03:15 PM.
Crow is offline   Reply With Quote
Old October 28th, 2011, 03:18 PM   #18 (permalink)
Photopost Developer
Verified Customer
 
Chuck S's Avatar
 
Join Date: Jun 2002
Location: Abingdon,MD
Posts: 71,662
My site is a default install.

Your css should be what I am posting but incase it is not I posted mine.

I am just saying that if I view your css it is empty which is not right do not know if its a plugin conflict etc.
__________________
Photopost Developer and Support Engineer

Please do not PM me for support or sales questions. Thank you for your understanding.
Chuck S is offline   Reply With Quote
Old October 28th, 2011, 03:25 PM   #19 (permalink)
Member
Verified Customer
 
Crow's Avatar
 
Join Date: Dec 2003
Location: Michigan. USA
Posts: 201
Quote:
Originally Posted by Chuck S View Post
My site is a default install.

Your css should be what I am posting but incase it is not I posted mine.

I am just saying that if I view your css it is empty which is not right do not know if its a plugin conflict etc.
There, fresh vbgallery install on a default vb style, with all plugins disabled!

Only mod is the logo.gif at the top, rest is default!
__________________
Harley-Davidson Community!
Crow is offline   Reply With Quote
Old October 28th, 2011, 03:31 PM   #20 (permalink)
Member
Verified Customer
 
Crow's Avatar
 
Join Date: Dec 2003
Location: Michigan. USA
Posts: 201
You want admin access?
__________________
Harley-Davidson Community!
Crow is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Blank pages in gallery BryanG Photopost Pro Bug Reports 10 April 3rd, 2008 02:05 PM
Help! I get blank gallery photos now... Addie Photopost Pro How Do I...? 2 December 20th, 2007 04:25 PM
Gallery goes blank?!?!? camel Photopost Pro Installation & Upgrades 3 December 15th, 2006 10:10 AM
Help! Gallery went blank? YSR50 Installs and Upgrade - vBulletin 3.6x 2 October 17th, 2006 09:04 AM
Blank page when visiting gallery GlitterKill Photopost Pro Bug Reports 7 September 15th, 2006 09:33 PM


All times are GMT -5. The time now is 02:58 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0