- - Invalid Security Token
|attroll ||February 27th, 2012 07:59 AM |
Invalid Security Token
I have users getting the "invalid security token" message when they try to upload a photo that is larger then the limits I have set in my Admincp. They should be getting a different type of error message telling then that the file is to large.
What would cause this and how would I fix it?
|Chuck S ||February 27th, 2012 01:47 PM |
Interesting it only happens when they upload a larger file normal uploads work?
|attroll ||March 4th, 2012 11:38 PM |
Yes, at this time it only seems to display the "invalid security token" message with photos larger than what I have my limits set to.
|Chuck S ||March 5th, 2012 06:51 AM |
Is this the hammock site?
what are your limits filesizes this is happening to? filetype?
|attroll ||March 5th, 2012 04:11 PM |
I have my JPG set to 1500000, 1280, 1024. The file trying to be uploaded is 3605K and 2592 x 1936. They are exceeding the limit but it should not be giving them a invalid security token error. Shouldn't it be telling them that there file is to large or something to that effect and letting them know what the limits are?
|Chuck S ||March 6th, 2012 07:21 AM |
I will see if I can find a file around that size and try.
|attroll ||March 6th, 2012 09:24 AM |
If you do not have one, I can send you the file in question.
|Chuck S ||March 6th, 2012 09:27 AM |
You can do that as well and I will try various ones.
|attroll ||March 6th, 2012 09:33 AM |
Where would you like me to send the file to? There seems no place to send an attachment in the contact us link.
|Chuck S ||March 6th, 2012 09:36 AM |
sales at photopost would work.
|attroll ||March 6th, 2012 10:08 AM |
Ok. I just sent it to, titled For Chuck.
|Chuck S ||March 6th, 2012 01:15 PM |
I just uploaded that picture with the regular test user you have me and it uploaded fine so I was not able to replicate the issue.
|attroll ||March 6th, 2012 01:50 PM |
Weird, you were able to upload the photos. I thought it was out of my specs. I will have to double check and also tell one of my users having the problem to try doing it again.
I will keep you posted.
|Chuck S ||March 6th, 2012 02:00 PM |
yeah it is all about trying to understand what is going on and not able to replicate it here with the info and logins you provided as of yet.
|attroll ||March 10th, 2012 10:06 AM |
I found a user that this was happening to and I sent an email to sales with two photos and the login info.
|Chuck S ||March 10th, 2012 11:21 AM |
Okay that is good. I guess I would see usergroups and see if there is a difference there. ;)
The question to answer would be why the specific user is having the issue when one can register a username and have no issue and another user does.
|attroll ||March 10th, 2012 12:22 PM |
I just tried it again with one of my test users that I tried before. I am not able to duplicate the security token error. But what it is doing, when I try to upload more than one photo at a time (that are over my set limits) it will not let me but it does not come back giving me a message telling me why. It goes through the process of uploading the files and just jumps back to the upload screen prompt with any message or anything.
If I upload just a single photo then is come back and tells me the reason why.
I don't know why it will not come back giving a reason why when uploading multiple photos but it will when uploading a single photo.
I will keep looking into this as well.
|Chuck S ||March 10th, 2012 12:34 PM |
I hear ya I am just working on seeing if I can find out why neither of us can replicate a security error message.
|attroll ||March 10th, 2012 12:36 PM |
I have tried IE and Chrome without the security token error. I have not tried FF as I do not have it installed on this computer. I wrote to the user asking what browser he is using and am waiting for his reply.
|Chuck S ||March 10th, 2012 12:46 PM |
I use firefox and have no issues thus far. I have all different browsers out there on my computer so if you get more info there let me know.
Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.2.0