Database error when viewing user profile

Subah · August 2nd, 2010, 08:11 AM

Only when vbgallery is enabled, I get a database error when trying to see userprofile for (only) one of my users. This user has not uploaded any pictures in the vbgallery.

Code:

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No database error when trying to see other users. What might be the problem?
When I disable vbgallery, the problem disappears.
apparently when I disable this plugin, everything works OK.

When enabled, I get that mysql error and also notice a bunch of member are showing as usergroup GUEST

The gallery however is still live even when disable...? and seems to work normally...
should i upgrade to 2.5.1 first ? or fix the problemand them upgrade ?

Chuck S · August 2nd, 2010, 09:54 AM

well first thing to do is make sure you upgrade your vb to a final version.

Next you should be using 2.51 I would think here if your really using 3.82 although your error says 3.80 rc2

Your error does not indicate anything to do with vbgallery but you most definately want to be running the latest for your vb version and make sure to reinstall the product plugins thats an option as well on the install script.

Subah · August 2nd, 2010, 03:50 PM

I am sorry Chuck i write the error now you can see it
i am using 3.8.2 as you see now up in the code
and i upgrade the vbulletin from the patches that vbulletin give it to us becuase my licenes in vbulletin is expire.
I`ll upgrade the vBGallery to the latest version 2.5.1 and i will let you know what happen

Subah · August 2nd, 2010, 04:26 PM

I just upgrade the vBGallery to 2.5.1 and still have the same problem with the new members but the error messege is lettel diffrent

Code:

Content visible to verified customers only.

Chuck S · August 2nd, 2010, 05:04 PM

You can send me a url and admin login to the contact us link in the header.

Subah · August 2nd, 2010, 05:19 PM

Just send it now
waiting for the help

by the way the vbgalley is disable now

Subah · August 2nd, 2010, 07:39 PM

LooooL Chuck it is work i don`t know how but it is work

maybe the the script want me to renew my licenes

Chuck S · August 2nd, 2010, 07:43 PM

Yeah I was gonna ask you where and how are you getting an error because I have been peeking around trying to get an issue and no go here.

Subah · August 2nd, 2010, 07:46 PM

The funny thing is that its work after i renew the licenes

Ok nice to have the 2.5.1 at lest but by the way in the cpanel it is showen as 2.5 and it is ask me to upgrade ?
do you know that ?

Chuck S · August 2nd, 2010, 08:11 PM

did you reimport the product?

Subah · August 2nd, 2010, 08:13 PM

no i disable all my hacks and anable them again

Chuck S · August 2nd, 2010, 08:43 PM

Okay well to make sure you are truly running 2.51 you need to upload the xml and install file and select on the install to import product plugin.

Subah · August 2nd, 2010, 09:47 PM

But i can not select install i will lose my current album ?
i select upgrade, right ?

Chuck S · August 3rd, 2010, 06:21 AM

You select actually to reimport templates phrases and product.

Subah · August 4th, 2010, 07:45 AM

Quote:

Originally Posted by Chuck S

You select actually to reimport templates phrases and product.

I do it and i got this message in the control panel

Code:

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Luciano · August 4th, 2010, 08:21 AM

On some installs, the db was no upgraded to version number 2.51...

go to your acp, products and plugins,
select product manager and there install product.. select the product file that is located in your admincp. (take it from the install package of vbgallery 2.51)
forums/admincp/product-ppvbgallery.xml
Install it with overwrite YES

(this is nothing else than what the installer does, when you select the option that chuck mentionned, though the installer will additionally patch the image paths, which you do not need as gallery is allready running).

Luc