Upgraded vB to 3.8.4 - Gallery Dead

Iridium1 · March 13th, 2010, 09:45 AM

I upgraded from my forums from 3.8.2 to 3.8.4 and my vbGallery is dead

When I tried to display it, it show "Page not Found" in Firefox and ?The webpage cannot be found" in IE.

I was running vBGallery 2.2 prior to today. So, I renewed my paid members area on here and upgraded (running the upgrade script for the gallery) my gallery to 2.5. It's still dead.

In Plugins -> manage products, it shows vbGallery 2.5

In vBGallery -> statistics, it shows :

You are currently running PhotoPost vBGallery v2.4.3.
The latest version available is 2.5.
There is a newer version of PhotoPost vBGallery available!

My old gallery_config.php my forum path was just set to nothing(and the gallery worked for years just fine)

Any ideas on what could have happened? Need some help here.

Chuck S · March 13th, 2010, 10:45 AM

well is your correct forum server path to in the $forumpath line in the gallery config file?

Have you ran all applicable upgrades and uploaded all the new files?

Iridium1 · March 13th, 2010, 03:17 PM

Quote:

Originally Posted by Chuck S

well is your correct forum server path to in the $forumpath line in the gallery config file?

Did something change between the two mentioned versions?

I just checked my old gallery config and it was listed as: forumpath = ''; (gallery working fine)

So I tried both:

1. $forumpath = '';
2 $forumpath = '/home/httpd/vhosts/makeuptalk.com/httpdocs/forums';

neither of them work.

I get a Page cannot be displayed.

Quote:

Have you ran all applicable upgrades and uploaded all the new files?

Yes, I did. I ran the upgrade from From Here. It looked like it installed/upgraded just fine. But then when I try to access it, I get a page cannot displayed: http://www.makeuptalk.com/forums/gallery. No errors, just page cannot be displayed. This originally happened after I went to the latest vB 3.8.4

I even disabled all my hooks and tried it. Nothing...no gallery at all. What's strange, it's as if the index.php file isn't there at all, but I've double checked it many times.

Chuck S · March 13th, 2010, 06:27 PM

The $forumpath has always had to be properly filled out in any gallery version

http://www.makeuptalk.com/forums/gallery/index.php

Your error is pointing me to think its some kind of server issue. I mean did you upgrade any htaccess file etc? Its not like your getting an error saying there is an error with the gallery your getting an error saying the files are not located which is coming from the server.

What are the file permissions on the files that exist in the gallery directory under the forums directory?

You did upload all the files in the proper places also right?

Iridium1 · March 13th, 2010, 07:00 PM

Quote:

Originally Posted by Chuck S

The $forumpath has always had to be properly filled out in any gallery version

http://www.makeuptalk.com/forums/gallery/index.php

In my php.ini file, I see this: _SERVER["PATH"] = /sbin:/usr/sbin:/bin:/usr/bin

But in my forums/global.php I see this: define('CWD', '/home/httpd/vhosts/makeuptalk.com/httpdocs/forums');

Which one is the right path?

Quote:

Your error is pointing me to think its some kind of server issue. I mean did you upgrade any htaccess file etc? Its not like your getting an error saying there is an error with the gallery your getting an error saying the files are not located which is coming from the server.

I upgraded vbSEO to the latest version and here is the .htaccess:

Code:

Content visible to verified customers only.

Quote:

What are the file permissions on the files that exist in the gallery directory under the forums directory?

Looks like all the php files are 644 and the user and files folder is 777. Images is 755

Quote:

You did upload all the files in the proper places also right?

Yes, I think so.
forums folder(and it's contents) -> /forums/
gallery folder(and it's contents) ->/forums/gallery/

Chuck S · March 13th, 2010, 07:16 PM

If you disable vbseo is your gallery found?

Iridium1 · March 13th, 2010, 09:00 PM

Quote:

Originally Posted by Chuck S

If you disable vbseo is your gallery found?

No. My gallery is still dead if I disable vbSEO

Chuck S · March 13th, 2010, 10:31 PM

interesting well you can send pertinent server info for someone to take a look via the contact us link in the header

include urls site logins both admin to application and ftp logins

Iridium1 · March 14th, 2010, 12:36 AM

Quote:

Originally Posted by Chuck S

interesting well you can send pertinent server info for someone to take a look via the contact us link in the header

include urls site logins both admin to application and ftp logins

Message sent via contact us link. Thanks for taking the time on the weekend to work with me and help.

Luciano · March 14th, 2010, 03:40 AM

I know this doesnt really help.. (but i think chuck is going to figure it out)
But if you are upgrading vbulletin.. why not upgrade to 3.85 as its out since a couple of days.. (I think)
Luc

PS i once had a similar problem... on my localhost.. driving me crazy..
try to disable zlib compression in vbulletin.. thats what it was.. some php module was not compatible..

Chuck S · March 14th, 2010, 07:20 AM

Well the culprit is VBSEO.

I disabled VBSEO and renamed in your core directory the .htaccess file to .htaccess.old and low and behold here is your gallery

MakeupTalk

You will need to contact vbseo for proper setup to not break things.

Iridium1 · March 14th, 2010, 09:59 AM

Quote:

Originally Posted by Chuck S

Well the culprit is VBSEO.

I disabled VBSEO and renamed in your core directory the .htaccess file to .htaccess.old and low and behold here is your gallery

Strange, I turned vbseo off and the gallery didn't come back. But if we remove the htaccess file, it works. Did you turn vbseo off somewhere else? Because when I enable that .htaccess again, my vbseo is still turned off.

Quote:

You will need to contact vbseo for proper setup to not break things.

Will do

Quote:

Originally Posted by Luciano

why not upgrade to 3.85 as its out since a couple of days.

Because 3.8.5 wasn't out when I started this ticket.

Quote:

try to disable zlib compression in vbulletin.. thats what it was.. some php module was not compatible..

Our gzip is disabled.

Chuck S · March 14th, 2010, 10:05 AM

Yes you turned off VBSEO however you left there .htaccess file active

I turned off VBSEO in the plugin product manager.

I also renamed the .htaccess file

Therefore doing that we are running a clean vbulletin & vbgallery install with no interference from outside products. Maybe you need to place that htaccess file in your forums directory not the actual web root but vbseo should be able to tell you more indepth what you need to do. I dont personally use that product myself.

Iridium1 · March 14th, 2010, 10:17 AM

Quote:

Originally Posted by Chuck S

Yes you turned off VBSEO however you left there .htaccess file active

I turned off VBSEO in the plugin product manager.

I also renamed the .htaccess file

Therefore doing that we are running a clean vbulletin & vbgallery install with no interference from outside products. Maybe you need to place that htaccess file in your forums directory not the actual web root but vbseo should be able to tell you more indepth what you need to do. I dont personally use that product myself.

I don't see my .htaccess in my root renamed. In fact, I see it active in my website root. I see .htaccess renamed to OLD in my forums directory. Maybe you're confused. Is this correct?

I have contacted vbseo.

Chuck S · March 14th, 2010, 10:50 AM

yeah whichever

I am merely stating that when I got rid of the htaccess and turned off vbseo your gallery works so we know the culprit here.

Iridium1 · March 14th, 2010, 11:20 AM

Quote:

Originally Posted by Chuck S

yeah whichever

I am merely stating that when I got rid of the htaccess and turned off vbseo your gallery works so we know the culprit here.

Ok, I just wanted to make sure I wasn't reading it wrong.

Yes, thanks for helping us find it. Now, i have to implement vbseo to fix it and set it up to see media(videos) inline. Do you know where I can find that?

Thanks again for your time on the weekend.

Chuck S · March 14th, 2010, 12:24 PM

video's inline is not a feature of vbgallery but I believe there is a mod in the mod forums

http://www.photopost.com/forum/vbgal...gallery-4.html

From a support perspective you would need to work with the hack author as we do not directly support code modifications but that is a link to a mod for vbgallery

Iridium1 · March 14th, 2010, 01:10 PM

Quote:

Originally Posted by Chuck S

video's inline is not a feature of vbgallery but I believe there is a mod in the mod forums

http://www.photopost.com/forum/vbgal...gallery-4.html

From a support perspective you would need to work with the hack author as we do not directly support code modifications but that is a link to a mod for vbgallery

Yeah, I've applied this mod before to our old gallery and it worked fine..

On another note, vbSEO has replied to me and informed me that we need an extra .htaccess (in the gallery folder) for the gallery to work

Iridium1 · March 14th, 2010, 01:21 PM

Quote:

Originally Posted by Iridium1

Yeah, I've applied this mod before to our old gallery and it worked fine..

On another note, vbSEO has replied to me and informed me that we need an extra .htaccess (in the gallery folder) for the gallery to work

Ok, so I played with it and I have fixed this. Just for your future reference, for people using vbSEO and vBGallery, you have to have an extra .htaccess in the gallery folder with this text in it:

Quote:

RewriteEngine Off

Chuck S · March 14th, 2010, 05:07 PM

Yep that makes sense