Image Information missing after server move
 

I don't know whether to post this here or in the vBulletin forums lol so I'll try here first :)

I'm using vbGallery with vBulletin and moved both to a new domain and new server with the same database dumped in and updated with url's etc, and I thought everything went well....until I noticed that some info is missing in the user profile and postbit info, namely total images on the posts and in the profile, total images, total comments, last upload, last comment...and I don't have a link any more to view 'my' gallery.

My user profile: Scrap 'n Chat Forum

I have updated everything in the maintenance section, still no dice, it's almost as if the userid's are no longer associated though it shows who uploaded the pics and I am just stumped as to how to fix this so any help would be appreciated :)

Hello

well I cant see anything on your site which you know because you require a login but where I would start looking is in your vbgallery admin usergroup permission settings

Can view profile tab

Can view profile block

Oops, I'm sorry Chuck I have fixed that...the usergroup permissions for the gallery are already set to allow those two you posted.

This was all working fine before I moved servers though and I had added in to show the number of gallery images in the post info section as well, which is also not showing....view source shows the div there but it's empty lol

Have you tried reinstalling templates? definately something is missing there and I dont think a server move is gonna break things.

I will have a look, but I am not sure how it can be the templates as so far as I can see it is three definite issues in separate areas...

Member Profile: not showing some image stats related to specific member but showing total views and disc space used

Post information (join date, location etc) not showing Gallery Images and link as it did previously

Gallery itself has no link to view 'my images' or 'my gallery', I'm sure there was a link of some sort there before lol

Which is why I said in my first post that it's almost as if the images are no longer associated with the userid, except in the gallery they do show who they were posted by :confused:

Off to look at templates now lol

Moving a server has nothing to do with this I would think

That block not showing really points to two things. the person does not have images or the permissions are incorrect.

The users do have images and the permissions are all correct...let me say again that this WORKED before the server move, so I guess unless I can find the source of the issue on my own I am stuck with it....thanx anyway...I will keep digging on my own.

View Profile: Ivorys Designz

well if you disable any other plugins except vbgallery stuff does this work?

I mean look at the gallery block information is being presented just not all of it.

Thus to me I would think hack conflict especially if you added something recently.

The template is this

adv_gallery_member_block

You can try rebuilding the user info under maintenance in gallery admin but given that half the information is showing I would suspect hack conflict as posted a few minutes ago just wanted to tell you the template ;)

Unfortunately my template info is not showing any changes having been made to that template, and I haven't installed any other hacks recently....removed some though lol

I have decided to import from vbgallery to a full installation of photopost pro instead of trying to track down this bug lol I feel like I have been beating my head and still can't find why....so wish me luck on importing successfully instead LOL

Ok, so I am going to come back to this cos it's bugging me that I can't fix it lol

I have been looking at the coding in the template name you gave me for the profile block, and there is a difference between the info on the left and the info in the right, in how it's pulled I think...

The info on the left uses $userinfo while the info on the right uses $block_data

I am still thinking the userinfo has in some way been dis-associated with the gallery images, I don't know if that makes sense as I typed it or not....but is there some way I can check, or run an SQL Query to make sure they are all associated correctly?

My suggestion would be to make sure you have all the latest files uploaded rebuild the templates statistics etc.

You can then run the maintenance stuff under vbgallery maintenance.

But back to hacks. If you turn off that seo thing your using does it work?

Like I stated what happens when you turn off all products and plugins EXCEPT vbgallery?

I've tried turning off the SEO, I've tried disabling all the products except vbGallery, I've tried adding a new default style and activating it, tried all the maintenance options....nada, nothing makes a difference...the information will not show no matter what I do

Something else I have just noticed, and I don't know whether it helps or not lol but when you click on the link under an image to view all images by a user the title disappears, and also disappears in the breadcrumb as well, and the browser title bar

- Scrap 'n Chat Gallery

The start of the code is there in firebug but grayed out and not finished (see attachments) this again seems to be related to it being user-specific as it does not happen in any other area of the gallery....lol I am so frustrated trying to fix this.. it really has me stumped, I need a good strong coffee or five lol

**something else that hit me as maybe being relevant, I installed the full photopost pro and used the import script to import all the information, one of the reasons I scrapped it and decided to keep working on fixing this is that it didn't actually import the vbgallery member galleries to PP Pro's native member galleries properly....had an image count and all in there but no usernames to click on, and the actual member galleries section I have on the current vbgallery stayed in place under main galleries as a separate categoriy...I am going to have a look at my database, is it possible one of the tables got corrupted during the move?

I really dont see anything wrong with the link you posted

Its possible you could have corrupted information I suppose but I would not know why a server move would do that. I have stated several times a couple things to do like disabling other mods you have doing maintenance but never really got any replies to those posts.

Disable that seo plugin what happens? What other hacks have you recently installed you need to look at all pertinent changes besides the server move. I mean your server move could be the first time you noticed the issue. It could have been there on the old server.

Never really got any replies?? What is this then? EVERYTHING you suggested I tried...AND replied that I'd tried, and NOTHING changed.

Did you look at the screenshots? The information that is *supposed* to show in those two spots does not show... I give up, thanx for your help....if I can't find out how to fix it on my own I will just have to live with it.

I never saw in your responces that you said you turned off the SEO thing.

Reeftalk Forums - View Profile: Chuck S

This is what I see but thats just a clean vbgallery on my site I dont really use it I use Pro.

I installed Photopost Pro yesterday,and deleted it because when I used the import script the member galleries were not imported correctly to Pro's native member galleries, it showed the number of images and comments in there but when you clicked to go to the member galleries it didn't actually contain any member names/galleries to click on and said no images to show, that combined with everything else I posted leads me to believe that there is a database issue either with finding the info in the db to pull it and show, or the usernames/userid's became un-associated with the images in the db...something somehow, I dunno lol

I am back again lol Chuck I spent the morning restoring the files on the old site, I hadn't deleted the database yet, to check if the issue existed before the move and I hadn't noticed it, and it did indeed exist....I have no idea where to go from here having already disabled every other hack and restoring the original templates in a new style....except to actually try uninstalling the hacks one by one which will take me a while LOL I will get back to you if I find the issue :(

That is because no images existed in category 500 in Pro. There is a option in admin options of pro to elect the members gallery to show all photos a user uploads in members gallery

Yes now you know why I have been consistently posting about your plugins and hacks. A server move is not going to cause that because your moving the same files and database to a new server thats it. Your issue has to come from a plugin. I center on the SEO thing because thats the only thing I can see first and formost.

Can you simply not just uncheck the plugins from being active in your plugin manager or disable any products except vbgallery in product manager? Or are you saying you have mods that had you also edit files?