2.5 Upgrade and Flash Uploader - Page 2

KenDude · August 4th, 2009, 06:24 AM

Chuck,
Somethign else is going on here. I see that you uploaded and I see that someone after you uploaded so certainly it worked for the both of you. However, when I try it with IE 8.0 or the latest FireFox it simply doesn't work for me. The progress bar goes across for the first file. Then if I try a second file the progress bar goes acros for it, but it only says 1 file uploaded. I hit submit and nothing shows up on the site. So then I tried doing just 1 file. The progress bar shows it uploading then it says complete, then I put in a description and title and click submit and I'm instantly returned to that gallery (was using the Calendar submissions just like you did) and no photo is there.

My "guess' is 1 of 2 things is wrong:

1) Something screwy with the version of Flash installed on my PC, although I thought I had the latest.

2) Something screwy with my account.

I will try logging on as another user and see if I can rule out #2.

Standby...

KenDude · August 4th, 2009, 06:53 AM

Chuck,

Good news, perhaps, I logged in as another test user and the Flash uploader worked fine for me. That would seem to indicate that something is wrong with my account, but I have no clue as to what. Either some permission for some usergroup I am a member of isn't set correctly or something else? Since you have admin access can you look at my account and its usergroups and see if you can spot what is causing the issue for me, but not for others? TIA!

KenDude · August 4th, 2009, 07:08 AM

Chuck,

I put my test user account into all the same usergroups as my account and it worked fine still. The ONE difference is that my account is an Administrator group account by default and the test account is a Registered Users account by default.

Didn't I place your account in the Administrators group though?
In fact checking yes I did.

So I have NO CLUE why it doesn't work for my account, but works for you and for my test account.

HELP!!!

Chuck S · August 4th, 2009, 08:05 AM

I am an administrator and mine worked fine. Try making yourelf a secondary admin account and try. Try rechecking admin permissions for the group your in if its different

KenDude · August 4th, 2009, 08:25 AM

Chuck I am at the airport now so I can't check but you and I are both in the same administrators group, I only have the default administrators group that came with Vbulletin, thus you and I should have the same permissions. Can you edit your account and add yourself to the same usergeoups I am in and see if it still works for you? I am at a loss to explain this behaviour but it seems I am not the only admin having this problem on their site. I know it seems odd but can you help me troubleshoot while I am in the air? I don't get back until this evening and only have phone with me.

Chuck S · August 4th, 2009, 08:36 AM

If I can upload and we are in the same usergroup I would not know what to check to be honest. We might be getting into your specific computers flash setup etc. Can you test when you get to your hotel another computer etc? Lets try to narrow down the issue some.

KenDude · August 5th, 2009, 12:59 AM

Quote:

Originally Posted by Chuck S

If I can upload and we are in the same usergroup I would not know what to check to be honest. We might be getting into your specific computers flash setup etc. Can you test when you get to your hotel another computer etc? Lets try to narrow down the issue some.

Well I tried a different computer and still my "K-Man S" account didn't work. I tried my "Admin" account and it worked on both computers.

SO I don't think it is the computer or the Flash version/install, I think it is directly related to my K-Man S account vs. any other account on the site. The question is, what about my account is unique/different that is causing it to fail? What sort of checks are made to determine if the upload is allowed to succeed or fail? Is there some way we can put in some debug code to see each check and whether each check is successful or not? This way we could at least identify WHERE the account is failing and then maybe we could figure out why.

Chuck S · August 5th, 2009, 06:57 AM

Ken I really cant say I am not a vbulletin user expert. Your user stuff comes from vb here.

The only thing unique about your name from the gallery side would be your user uploads directory in the user directory under gallery

The permissions are all based on the usergroup permissions assigned beyond that.

KenDude · August 5th, 2009, 08:44 AM

Yeah I've tried uploading to regular site galleries in addition to my member gallery but neither works. Here's how I think we should break it down.

1) If Flash upload is OFF my account uploads just fine, to any category and any amount of files (1 or multiple)

2) If Flash upload is ON my account fails to upload to any category and any amount of files.

Whatever security checking is done for the FLASH upload must be different from the security checking for the "regular" upload. So what I'm asking is where in the code are those security checks performed for the FLASH upload, it must be some additional file or some additional code that is called for the FLASH uploader that isn't called for the regular upload process. That's what we need to pinpoint to try to isolate what variable or check is failing or isn't what we expect it to be for success.

make sense?

Chuck S · August 5th, 2009, 05:09 PM

Not sure what the comment meant above to different areas but I am assuming your just talking about your different gallery categories.

The checks are the same using the flash uploads versus regular upload. If you support flash you can use the flash uploader otherwise you get the regular upload.

We dont do individual permissions its all usergroup permissions just like the forum so unless your Kman account is in some usergroup by itself I have no idea. Nothing is done per user ever except storing files. I beleive I suggested you check your uploads directory previously you can try uploading and seeing if files show up.

KenDude · August 5th, 2009, 10:16 PM

When you say check my uploads directory what do you mean exactly?

If I upload to some category/directory in my gallery with the normal uploading procedure, don't the files go in the same place with the Flash uploading procedure? If so, then whatever permissions i have to those directories on the server would be the same and the files should show up in either instance, but as I said, they don't. If I upload with the normal procedure the file is on the server and in the gallery, if I use the flash procedure it is not in the gallery, and I don't think it is on the server either, as if the file was never uploaded, but I'll go check to be sure.

KenDude · August 5th, 2009, 10:39 PM

Ok I checked Chuck, and if I use Flash the files are NOT even saved to the server, if I use the regular upload then I get files saved to the server.

Chuck S · August 6th, 2009, 07:01 AM

The only setting for that is PER USERGROUP under usergroup permissions in vbgallery admin so unless your in another usergroup from every other admin I dont see how that would affect only you.

clothahump · August 6th, 2009, 04:27 PM

Chip in on this thread please.
I am unable to upload using the Flash uploader but others can, only affects Admin and all permissions are correct.

clothahump · August 6th, 2009, 04:42 PM

Update.

Two of my staff (Moderators) have just tried, one was successful and the other one failed, they have identical permissions???

KenDude · August 6th, 2009, 05:36 PM

Well at least I am not alone in having this Flash uploader not work for some accounts but then work for others without any rhyme or reason....

Chuck S · August 6th, 2009, 05:48 PM

Ken its probally related to flash on your computer maybe

feel free to pass me along the kman login and I will try to see if I can upload.

KenDude · August 6th, 2009, 06:10 PM

Chuck just sent email to omegatron account with my login credentials for your testing pleasure!

Chuck S · August 6th, 2009, 11:29 PM

Thanks I will let you know

KenDude · August 21st, 2009, 11:10 PM

Chuck,
After much angst I have solved the problem. I noticed today that I could not upload from the server either, but that my admin account could. Hmmm what's different? Well my admin was folder 1, my account folder 3, so what was dfferent about folder 1 and folder 3?

Folder 1 - Chmod = 777
Folder 3 - Chmod = 755

Ahhhhhh there is a difference, now we are getting somewhere...
I set folder 3 to 777 and BAM now uploads from the server work, as well as the Flash uploader.

I suspect that if the flash uploader isn't working for some member that the reason is because their user folder on the server is not set to 777.