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Old April 12th, 2009, 02:54 PM   #1 (permalink)
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Litany of errors,

Vbgallery 2.4.3


Fatal errors:

Code:
Content visible to verified customers only.

Also, when a user adds a category the gallery index is no longer accessible.

Aslo ... NONE of the links in the gallery navbar work, each one when tried brings back the fatal error listed above.


I had issue after issue with Photopost Pro, then decided to uninstall and try Vbgallery instead .. After paying for the license I'd really like to be able to use ONE of them in a working state.

Any idea what my issues are .. other than my obvious lack of patience ?

Last edited by swollencranium; April 12th, 2009 at 03:46 PM.
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Old April 12th, 2009, 03:51 PM   #2 (permalink)
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It would be interesting to know:

- What Version of PHP you have

- What Version of Vbulletin...

- Some bugs were fixed in 2.5 beta.. ( but its not this issue)

you should not get the error on category index, because it is caused in the category dropdown. (its the amound of dashes in front of the category name)

it seems to me, that somehow your version of php does not support a negative value for str_repeat. ( dont ask me why)

try what is said here :
http://www.photopost.com/forum/1164880-post5.html


if this does not work, do following.. open
forums/includes/functions_gallery.php
At line 806 find:
Code:
Content visible to verified customers only.
replace with:
Code:
Content visible to verified customers only.

strange, that i have not heard of this error since version 2.00

Luc
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Old April 12th, 2009, 04:51 PM   #3 (permalink)
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Quote:
Originally Posted by Luciano View Post
It would be interesting to know:

Thanks for the info.


Screw it .. I uninstalled and zapped it from my server, I'll start from scratch, once again.
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Old April 12th, 2009, 05:41 PM   #4 (permalink)
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If this was an upgrade where all upgrades ran and or all files uploaded.
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Old April 12th, 2009, 06:01 PM   #5 (permalink)
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Quote:
Originally Posted by Chuck S View Post
If this was an upgrade where all upgrades ran and or all files uploaded.

Nope does not apply as this is a fresh install.


Also, just now I deleted all files and went to 2.5 Beta.

Still get the errors.

On a fresh install with default category descriptors it works fine, but as soon as I add a user category I get the error in post # 1.

So fresh install, no changes to default settings, I see this when I navigate to gallery index.

Code:
Content visible to verified customers only.


Then I attempt to add a user cat


Code:
Content visible to verified customers only.

Then I navigate back to the gallery home page.
As you can see all cat descriptors are missing, also if I attempt to use any of the drop down nav links I get the error in post #1.

Code:
Content visible to verified customers only.
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Old April 12th, 2009, 08:03 PM   #6 (permalink)
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Code:
Content visible to verified customers only.

I get the above error as well.


I'm at a loss.
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Old April 13th, 2009, 04:11 PM   #7 (permalink)
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ok?

A day later, still have the errors.

Any support would be appreciated.
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Old April 13th, 2009, 07:13 PM   #8 (permalink)
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Feel free to actually provide real site data test logins to the contact us link in the site header if you wish us to look at it.

I know in my testing of a fresh install there are no such issues as this. As luciano points out this seems very odd.
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Old April 13th, 2009, 08:58 PM   #9 (permalink)
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Quote:
Originally Posted by Chuck S View Post
Feel free to actually provide real site data test logins to the contact us link in the site header if you wish us to look at it.

I know in my testing of a fresh install there are no such issues as this. As luciano points out this seems very odd.



Yeah, odd or not, it happened.

I don't know what 'real site data' means in the context you present it.

Forget about it .. I'll unscrew it myself or uninstall and not use it.
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Old April 13th, 2009, 09:21 PM   #10 (permalink)
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Quote:
Originally Posted by swollencranium View Post
Yeah, odd or not, it happened.

I don't know what 'real site data' means in the context you present it.

Forget about it .. I'll unscrew it myself or uninstall and not use it.
Well he was asking you for this.. so he could go to your site and repair it..
Luc
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Old April 13th, 2009, 09:28 PM   #11 (permalink)
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Quote:
Originally Posted by Luciano View Post
Well he was asking you for this.. so he could go to your site and repair it..
Luc

Yep.


Thanks.
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Old April 13th, 2009, 11:24 PM   #12 (permalink)
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Yes correct

You are here telling us help my site is broke but then have not listed what site this is etc.
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Old April 14th, 2009, 05:07 AM   #13 (permalink)
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Quote:
Originally Posted by Chuck S View Post
Yes correct

You are here telling us help my site is broke but then have not listed what site this is etc.

I was not TELLING you anything.

I was ASKING.

Anyway, thanks but I'll give it a go trying to fix it alone.


My apologies if I have been misinterpreted as being overbearing and obnoxious, that certainly was not my intention.

Last edited by swollencranium; April 14th, 2009 at 08:06 AM. Reason: needed clarification.
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Old April 14th, 2009, 09:25 AM   #14 (permalink)
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I seriously think you get the wrong impression here as no one has called you obnoxious etc. '

What everyone has said is if you wish to obtain support you must post pertinent information about your site here or through the contact us link. Basically no one here is able to produce this error all installs we see work fine. Therefore we need to diagnose your site and see what we see.

I would personally use Pro over vbGallery but thats me. You note you have errors with that script well posting very detailed issues with exact site links and test logins is always the best way to go. Now admin details and further details like ftp if things like that are needed can be send through the site contact us link which is more private.
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Old February 17th, 2010, 03:34 PM   #15 (permalink)
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this is old post but i got the same error like the first poster...where should i do to fix this error?

any official contact from photopost that i can use to inform the error?

Cheers!
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Old February 17th, 2010, 03:54 PM   #16 (permalink)
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My suggestion is you open a support topic about your issue and include pertinent information for support to assist you

Include a site url and test user login and what your error is etc.
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Old February 17th, 2010, 04:01 PM   #17 (permalink)
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hello Chuck,

i will not post my url in this public room, but i will post to any staff if they want to help my issue for sure.

Cheers!
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Old February 17th, 2010, 04:05 PM   #18 (permalink)
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well create your own support topic with your issue
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Old February 17th, 2010, 04:13 PM   #19 (permalink)
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Okay, is there any support directly to photopost staff beside in forum chuck?
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Old February 17th, 2010, 04:44 PM   #20 (permalink)
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support email through the contact us link in our header
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