installation error

[quioxte]

When I try to install the vBGallery a get this error

"XML Error: unknown at Line 0"

I am installing the latest Gallery version with vBulletin 3.6.8

any help would be much appreciated.

[Zachariah]

- Try and re-upload the XML file from the script package in ASCII format.
admincp/product-ppvbgallery.xml

The install should go OK.

[MikeH2911]

Just had this same error, sorry only just realised I'd posted that in entirely the wrong forum.

Its a problem with the installation instructions as they don't tell you to upload the xml file to the admincp directory.

I've since done this and the installation seems to have stalled, it imported the product and now only gives a blank page.

Any help?

Mike

[MikeH2911]

I get to this page:

http://www.mysite.com/forum/admincp/...o=editsettings

and a blank page appears, can't seem to do anything to change it.

Help would be good, thanks

[Zendragon]

I was getting the same error, and also realized that the instructions didn't include adding the xml file to the admincp folder.

I added it and ran the import and now my forum is dead. So now what?

Warning: Unknown(/home/shutt9/public_html/forums/includes/vbgallery/template_groups.php): failed to open stream: No such file or directory in /includes/adminfunctions_template.php(3692) : eval()'d code on line 1

Warning: Unknown(/home/shutt9/public_html/forums/includes/vbgallery/template_groups.php): failed to open stream: No such file or directory in /includes/adminfunctions_template.php(3692) : eval()'d code on line 1

Fatal error: (null)() [function.require]: Failed opening required '/home/shutt9/public_html/forums/includes/vbgallery/template_groups.php' (include_path='.:/usr/lib/php') in /home/shutt9/public_html/forums/includes/adminfunctions_template.php(3692) : eval()'d code on line 1

[Zachariah]

Originally Posted by Zendragon

I was getting the same error, and also realized that the instructions didn't include adding the xml file to the admincp folder.

I added it and ran the import and now my forum is dead. So now what?

Warning: Unknown(/home/shutt9/public_html/forums/includes/vbgallery/template_groups.php): failed to open stream: No such file or directory in /includes/adminfunctions_template.php(3692) : eval()'d code on line 1

Warning: Unknown(/home/shutt9/public_html/forums/includes/vbgallery/template_groups.php): failed to open stream: No such file or directory in /includes/adminfunctions_template.php(3692) : eval()'d code on line 1

Fatal error: (null)() [function.require]: Failed opening required '/home/shutt9/public_html/forums/includes/vbgallery/template_groups.php' (include_path='.:/usr/lib/php') in /home/shutt9/public_html/forums/includes/adminfunctions_template.php(3692) : eval()'d code on line 1

In the script folder there are 2 folders.
- forums
- gallery

The content of the forums folder is uploaded to the root of your vBulletin install. The file structure of the upload will coincide with the vBulletin folder layout.

The gallery folder must also stay in tact, but can be placed in many places.

EX:
1)
http://www.domain.com <- vBulletin root
http://www.domain.com/gallery
http://gallery.domain.com

2)
http://www.domain.com
http://www.domain.com/forums <- vBulletin root
http://www.domain.com/forums/gallery
http://www.domain.com/gallery
http://gallery.domain.com


Now you can also change the /gallery/ name it could rename to /photos/ , but would best be done before install.

There should not be a reason the package hanging on install.
- shoot me some ftp / AdminCP access via PM I'll see whats up ill be happy to take a look.

- Ascii: php, js, html, css - anything that is a text file
- Binary: gif, jpg, png - any media file

[Zendragon]

PM sent

[Zachariah]

Originally Posted by Zendragon

PM sent

- Missing URL's and Paths

AdminCP => vBGallery => Modify Settings
- Title, URL's, & Paths

- Gallery URL
- Files Path
- Files URL

[Zendragon]

Originally Posted by Zachariah

- Missing URL's and Paths

AdminCP => vBGallery => Modify Settings
- Title, URL's, & Paths

- Gallery URL
- Files Path
- Files URL

Ok... so how can I fix it? I can't actually get into my AdminCP

[Zendragon]

so scratch that, I see it's online. thank you, when you have a moment, could you PM me with what I did wrong and what you did to fix it? thanks

[luxotic]

Could someone please tell me how to solve this problem. I see that the issue was resolve for the previous inquiry but the solution was not posted.

Again my issue is:
I have installed the script but got an
"XML Error: unknown at Line 0"

I attempted fixing this by trying and re-upload the XML file from the script package in ASCII format.
admincp/product-ppvbgallery.xml

now I get a blank page and my entire forum is down.
I tried to post this on the forum where I saw another person with the same problem but I was not allowed to post.
Please help.

Thanks

[Zachariah]

Originally Posted by luxotic

now I get a blank page and my entire forum is down.
I tried to post this on the forum where I saw another person with the same problem but I was not allowed to post.
Please help.

Thanks

Take a look @ the gallery settings.

AdminCP => vBGallery => Modify Settings
- Title, URL's, & Paths

Make sure your URLs and PATHs are filled out.
EX:

Gallery URL:
http://www.domain.com/gallery

Files Path:
http://www.domain.com/gallery/files

Path of Images:
/path/to your/gallery/files

**No ending slash " / "

[luxotic]

I can't look at the gallery setting because the screen goes blank after I log in.

[Zachariah]

Place in forums/includes/config.php

define('DISABLE_HOOKS', true);

This will disable all plugins and addons and allow you to continue. Remove to re-enable plugin system.

[luxotic]

That got me logged in and let fill in that url path file info but I still have the same problem after removing

define('DISABLE_HOOKS', true);

from config

[Zachariah]

shoot me some admincp /ftp access via PM, i'll take a look.

[luxotic]

I have sent it

[nigelhewitt]

Same Problem here. I also am installing the latest Gallery version with vBulletin 3.6.8. The first part of the install seemed to go fine, it inserted tables etc. However I get the "XML Error: unknown at Line 0" message immediately after I click the "Import" button.

I have tried re-uploading the xml file but got the same result.

FYI..My forums still work but vbgallery does not show up in the control panel, so I can't change any settings from there.