log problems when updated to 3.5.4

[Griffin80]

I have recently updated to vBulletin 3.5.4 but now my users r having problems logging into the gallery.
The gallery accepts there login, but doesnt actually log them in.

www.bluepearl-design.com/gallery

Any ideas?

[Griffin80]

anyone from support know? its been 2 days since i posted this

[Zachariah]

shoot me some access PM
- I have never seen this, it could be a simple setting.

[Griffin80]

could be because i have 2 forums installed on the same domain?

www.bluepearl-design.com/forums
www.bluepearl-design.com/vbulletin

U still got the same access from before

[Chuck S]

Well if your integrating with one of those forums and say a user from your other forum is trying to use the gallery this can very well be your issue since your not integrated with that forum.

[Griffin80]

I have the cookies set to each path, "/forums/" & "/vbulletin" but only one of the installations is using the gallery.
Does the gallery script not use the same cookie path as the vbulletin installation it is installed on?

[Zachariah]

Are both forums accessed by the same people ?
- You may want to change the cookie on one to not conflict with the other.

Cookie:
- bb
- bb2

Other problems with cookies that I have experienced is the URL that the member uses.
- http://website.com
- http://www.website.com

On my site I force all users to browser to add the WWW even if they did not type it.

[Chuck S]

Also cookie path must be set to / if your gallery installation is outside the forums directory so a cookie is sitewide.

[Griffin80]

Originally Posted by Chuck S

Also cookie path must be set to / if your gallery installation is outside the forums directory so a cookie is sitewide.

thx for your help this worked.

Because i had the Gallery outside of my forums directory and i had my cookies paths for each of my forums set as "/forums/" "/vbulletin/" my gallery didnt work.

I took your advice and made the cookies path "/' "/vbulletin" and everything works fine now